Pengaruh LMX dan teamwork terhadap kinerja karyawan di PT XYZ

Main Article Content

Donny Sutanto Tan
Eko Harry Susanto

Abstract

An organization consists of many or several people. A leader is required to direct, instruct, be a place to ask questions, and be an example for subordinates. A leader is an essential element in an organization. According to LMX theory, a leader shows a more inclusive and communicative attitude toward certain members only. The LMX theory emphasizes the quality of relationships between leaders and members in the organization. Organization has a variety of processes that require the parties to work together to achieve goals. The company assigns working teams for higher effectiveness can be achieved by teamwork. Teamwork can improve employee performance and has a positive influence on all dimensions of employee performance. This research observes the employees−superiors interaction level, teamwork level, and performance based on LMX−teamwork variables. Using the quantitative method and Likert scale questionnaire unto 82 samples of 103 populations. The result shows that: [1] LMX concepts were applied in the company; [2] the lack of teamwork within the company; [3] the ability of LMX and teamwork to affect performance is 53.1%; [4] LMX’s coefficient value of 0.730 indicates a positive relationship between LMX and performance; teamwork’s coefficient value of -0.004 indicates a negative relationship toward performance; [5] LMX has a significant effect on performance; teamwork does not affect performance; LMX and teamwork altogether have a significant influence on performance.

Article Details

How to Cite
Tan, D. S., & Susanto, E. H. (2017). Pengaruh LMX dan teamwork terhadap kinerja karyawan di PT XYZ. Jurnal Manajemen Bisnis Dan Kewirausahaan, 1(1), 22–30. https://doi.org/10.24912/jmbk.v1i1.4735
Section
Articles
Author Biographies

Donny Sutanto Tan, Universitas Tarumanagara

Program Studi Magister Manajemen, Program Pascasarjana

Eko Harry Susanto, Universitas Tarumanagara

Program Studi Ilmu Komunikasi, Fakultas Ilmu Komunikasi

References

Agwu, D. M. O. (2015). Teamwork and employee performance in the Bonny Nigeria liquefied natural gas plant. Strategic Management Quarterly, 3(4), 39–60. https://doi.org/10.15640/smq.v3n4a3

Ali, S., Amir, N., & Ali, J. (2014). Mediating role of organizational justice in the relationship between leader-member exchange and employees’ attitudinal outcomes. International Journal of Management and Humanity Sciences, 3(7), 2599–2608.

Arumsari, A. L., & Budiartha, I. K. (2016). Pengaruh profesionalisme auditor, independensi auditor, etika profesi, budaya organisasi, dan gaya kepemimpinan terhadap kinerja auditor pada kantor akuntan publik di Bali. E-Jurnal Ekonomi dan Bisnis Universitas Udayana, 5(8), 2297–2304. https://ojs.unud.ac.id/index.php/EEB/article/view/9502

Bauer, T. N., & Erdogan, B. (Eds.). (2015). The Oxford handbook of leader-member exchange. Oxford University Press. https://doi.org/10.1093/oxfordhb/9780199326174.001.0001

Berdicchia, D. (2015). The relationship between LMX and performance: The mediating role of role breadth self efficacy and crafting challenging job demands. Electronic Journal of Management, 1, 1–28. https://www.impresaprogetto.it/sites/impresaprogetto.it/files/articles/ipejm_articolo_n.11_1-2015_berdicchia_def.pdf

Breevaart, K., Bakker, A. B., Demerouti, E., & Van Den Heuvel, M. (2015). Leader-member exchange, work engagement, and job performance. Journal of Managerial Psychology, 30(7), 754–770. https://doi.org/10.1108/JMP-03-2013-0088

Burns-Glover, A. L., & Veith, D. J. (1995). Revisiting gender and teaching evaluations: Sex still makes a difference. Journal of Social Behavior & Personality, 10(6), 69–80.

Daft, R. L. (2011). Leadership (5th ed.). South-Western Cengage Learning.

Delarue, A., Van Hootegem, G., Procter, S., & Burridge, M. (2008). Teamworking and organizational performance: A review of survey-based research. International Journal of Management Reviews, 10(2), 127–148. https://doi.org/10.1111/j.1468-2370.2007.00227.x

Deluga, R. J. (1998). Leader-member exchange quality and effectiveness ratings: The role of subordinate-supervisor conscientiousness similarity. Group and Organization Management, 23(2), 189–216. https://doi.org/10.1177/1059601198232006

Deluga, R. J., & Perry, J. T. (1994). The role of subordinate performance and ingratiation in leader-member exchanges. Group & Organization Management, 19(1), 67–86. https://doi.org/10.1177/1059601194191004

Dose, J. J. (1999). The relationship between work values similarity and team-member and leader-member exchange relationships. Group Dynamics, 3(1), 20–32. https://doi.org/10.1037/1089-2699.3.1.20

Gerstner, C. R., & Day, D. V. (1997). Meta-analytic review of leader-member exchange theory: Correlates and construct issues. Journal of Applied Psychology, 82(6), 827–844. https://doi.org/10.1037/0021-9010.82.6.827

Goertzen, B. J., & Fritz, S. M. (2004). Does sex of dyad members really matter? A review of leader-member exchange. Journal of Leadership Education, 3(2), 3–18. https://doi.org/10.12806/v3/i2/tf1

Green, S. G., Anderson, S. E., & Shivers, S. L. (1996). Demographic and organizational influences on leader-member exchange and related work attitudes. Organizational Behavior and Human Decision Processes, 66(2), 203–214. https://doi.org/10.1006/obhd.1996.0049

Kacmar, K. M., Zivnuska, S., & White, C. D. (2007). Control and exchange: The impact of work environment on the work effort of low relationship quality employees. Leadership Quarterly, 18(1), 69–84. https://doi.org/10.1016/j.leaqua.2006.11.002

Kinicki, A. J., & Vecchio, R. P. (1994). Influences on the quality of supervisor–subordinate relations: The role of time‐pressure, organizational commitment, and locus of control. Journal of Organizational Behavior, 15(1), 75–82. https://doi.org/10.1002/job.4030150108

Lunenburg, F. C. (2010). Communication: The process, barriers, and improving effectiveness. Schooling, 1(1), 1–11. https://www.nationalforum.com/Electronic Journal Volumes/Lunenburg, Fred C, Communication Schooling V1 N1 2010.pdf

Mackall, D. D. (2009). Teamwork skills (3rd ed.). Infobase Publishing.

Mangkunegara, A. A. A. P. (2005). Evaluasi kinerja SDM. Refika Aditama.

Manzoor, S. R., Ullah, H., Hussain, M., & Ahmad, Z. M. (2011). Effect of teamwork on employee performance. International Journal of Learning and Development, 1(1), 110–126. https://doi.org/10.5296/ijld.v1i1.1110

Mathis, R. L., & Jackson, J. H. (2004). Human resource management (10th ed.). Thomson.

Mathisen, G. E., Einarsen, S., & Mykletun, R. (2012). Creative leaders promote creative organizations. International Journal of Manpower, 33(4), 367–382. https://doi.org/10.1108/01437721211243741

Michael, D. F. (2014). The impact of leader-member exchange, supportive supervisor communication, affective commitment, and role ambiguity on bank employees’ turnover intentions and performance. International Journal of Business and Social Science, 5(7), 8–21. https://www.ijbssnet.com/journal/index/2607

Mulyono, M. H., Hamzah, A., & Abdullah, A. Z. (2013). Faktor yang berpengaruh terhadap kinerja perawat di rumah sakit tingkat III 16.06.01 Ambon. Jurnal AKK, 2(1), 18–26. http://journal.unhas.ac.id/index.php/jadkkm/article/view/536

Murphy, S. E., & Ensher, E. A. (1999). The effects of leader and subordinate characteristics in the development of leader-member exchange quality 1. Journal of Applied Social Psychology, 29(7), 1371–1394. https://doi.org/10.1111/j.1559-1816.1999.tb00144.x

Nelson, B., & Economy, P. (2005). The management bible. Grupo Planeta (GBS).

Pace, R. W., & Faules, D. F. (2013). Komunikasi organisasi: Strategi meningkatkan kinerja perusahaan (D. Mulyana, E. Kuswarno, & Gembirasari (Trans.)). Remaja Rosdakarya.

Phillips, A. S., & Bedeian, A. G. (1994). Leader-follower exchange quality: The role of personal and interpersonal attributes. The Academy of Management Journal, 37(4), 990–1001. https://doi.org/10.2307/256608

Rezania, D., & Gurney, R. (2014). Building successful student-athlete coach relationships: Examining coaching practices and commitment to the coach. SpringerPlus, 3(1), 1–11. https://doi.org/10.1186/2193-1801-3-383

Rivai, H. V., Bachtiar, & Amar, B. R. (2013). Pemimpin dan kepemimpinan dalam organisasi. Rajawali Pers.

Steiner, D. D. (1988). Value perceptions in leader-member exchange. Journal of Social Psychology, 128(5), 611–618. https://doi.org/10.1080/00224545.1988.9922915

Subkhi, A., & Jauhar, M. (2013). Pengantar teori dan perilaku organisasi. Prestasi Pustaka.

Wayne, S. J., Liden, R. C., & Sparrowe, R. T. (1994). Developing leader-member exchanges: The influence of gender and ingratiation. American Behavioral Scientist, 37(5), 697–714. https://doi.org/10.1177/0002764294037005009