Faktor-faktor yang memengaruhi turnover intention pada karyawan Generasi Z yang bekerja di Jakarta
Article Sidebar
Read Counter : 1253
Download : 442
Main Article Content
Abstract
The purpose of this study is to examine the influence of job satisfaction as a mediator between work-life balance, career development as the independent variable, and turnover intention as the dependent variable. This study will use the quantitative method with purposive sampling to collect data and analysis. The population of this study is targeted at all Generation Z workers in Jakarta. data collection will be using a questionnaire that is spread across Jakarta. This study will use SmartPLS 4 to calculate 180 respondents that match the criteria. The result of this study shows that work-life balance, career development, and job satisfaction have a negative significant relationship to turnover intention. Also, job satisfaction fully mediated both work-life balance – turnover intention and career development – turnover intention.
Tujuan penelitian ini adalah untuk menguji pengaruh kepuasan kerja sebagai mediator antara work-life balance, pengembangan karir sebagai variabel independen, dan turnover intention sebagai variabel dependen. Penelitian ini akan menggunakan metode kuantitatif dengan purposive sampling untuk mengumpulkan data dan analisa. Populasi penelitian ini ditujukan kepada seluruh pekerja Generasi Z di Jakarta. Pengumpulan data akan menggunakan kuesioner yang disebar di Jakarta. Penelitian ini akan menggunakan SmartPLS 4 untuk menghitung 180 responden yang sesuai dengan kriteria. Hasil penelitian menunjukkan bahwa work-life balance, pengembangan karir, dan kepuasan kerja mempunyai hubungan negatif dan signifikan terhadap turnover intention. Kepuasan kerja sepenuhnya memediasi work-life balance – turnover intention dan pengembangan karir – turnover intention.
Article Details
This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.
This work is licensed under a Jurnal Manajemen Bisnis dan Kewirausahaan Creative Commons Attribution-ShareAlike 4.0 International License.
References
Ab Hamid, M. R., Sami, W., & Mohmad Sidek, M. H. (2017). Discriminant validity assessment: Use of Fornell & Larcker criterion versus HTMT Criterion. Journal of Physics: Conference Series, 890(1), 012163. https://doi.org/10.1088/1742-6596/890/1/012163
Afandi, P. (2018). Manajemen sumber daya manusia: Teori, konsep dan indikator. Zanafa.
Aman-Ullah, A., Ibrahim, H., Aziz, A., & Mehmood, W. (2024). Balancing is a necessity not leisure: A study on work–life balance witnessing healthcare sector of Pakistan. Asia-Pacific Journal of Business Administration, 16(1), 127–147. https://doi.org/10.1108/APJBA-09-2020-0338
Bello, C. (2023, April 14). 1 in 4 Gen Z employees are unhappy at work and 20% are considering quitting their jobs, study finds. euronews.next. https://www.euronews.com/next/2023/04/14/1-in-4-gen-z-employees-are-unhappy-at-work-and-20-are-considering-quitting-their-jobs-stud#:~:text=Gen X are the most,the least satisfied (4.76)
Bizouati-Kennedy, Y. (2022, February 9). Gen Z at work: Job satisfaction is key as 65% plan to quit this year. Yahoo!Finance. https://finance.yahoo.com/news/gen-z-job-satisfaction-key-200246160.html
Branka. (2023, February 18). Generation Z statistics – 2023. Truelist.co. https://truelist.co/blog/generation-z-statistics/
Chalyana, W. G., & Rahardjo, M. (2018). Analisis pengaruh career growth, compensation, dan job satisfaction sebagai variabel intervening terhadap turnover intention karyawan di PT. Imora Motor (Honda Jakarta Center). Jurnal Manajemen Bisnis dan Kewirausahaan, 2(5), 93–99. https://doi.org/10.24912/jmbk.v2i5.4895
Fayyazi, M., & Aslani, F. (2015). The impact of work-life balance on employees’ job satisfaction and turnover intention: The moderating role of continuance commitment. International Letters of Social and Humanistic Sciences, 51, 33–41. https://doi.org/10.18052/www.scipress.com/ilshs.51.33
Fung, H. (2022, July 12). The 5 things Gen Z is looking for in a job and career. Entrepreneur. https://www.entrepreneur.com/business-news/gen-z-is-looking-for-these-5-things-in-a-job-and-career/429439
Greenhaus, J. H., Collins, K. M., & Shaw, J. D. (2003). The relation between work-family balance and quality of life. Journal of Vocational Behavior, 63(3), 510–531. https://doi.org/10.1016/S0001-8791(02)00042-8
Haar, J. M. (2013). Testing a new measure of work-life balance: A study of parent and non-parent employees from New Zealand. International Journal of Human Resource Management, 24(17), 3305–3324. https://doi.org/10.1080/09585192.2013.775175
Hair, J. F., Black, W. C., Babin, B. J., & Anderson, R. E. (2019). Multivariate data analysis (8th ed.). Cengage.
Hasibuan, H. M. S. P. (2016). Manajemen sumber daya manusia. Bumi Aksara.
Indriati, I. H., & Natalia, N. (2022). Pengaruh career development, work-life balance, organization climate dan kepuasan kerja terhadap turnover intention pegawai BPR Bhakti Daya Ekonomi Yogyakarta. Jembatan: Jurnal Ilmiah Manajemen, 19(2), 197–212. https://doi.org/10.29259/jmbt.v19i2.17760
Mangkunegara, A. A. A. P. (2017). Manajemen sumber daya manusia perusahaan. Remaja Rosdakarya.
Mobley, W. H. (2011). Pergantian karyawan: Sebab akibat dan pengendaliannya (N. Iman (trans.)). PPM.
Moot, L. (2023, August 23). How to retain Gen Z employees? Provide them the learning experiences they want. LinkedIn Talent Blog. https://www.linkedin.com/business/talent/blog/learning-and-development/want-to-retain-gen-z-employees-look-to-learning.
Nurdin, S., & Rohaeni, H. (2020). Work-life balance dan dampaknya terhadap intention turnover pada generasi millenial: Peran mediasi job satisfaction. JKBM (Jurnal Konsep Bisnis dan Manajemen), 6(2), 121–132. https://doi.org/10.31289/jkbm.v6i2.3523
Putri. (2019, November 26). What turnover rate says about Gen Z. Integrity. https://www.integrity-indonesia.com/blog/2019/11/26/what-turnover-rate-says-about-gen-z/
Rivai, V., & Sagala, E. J. (2011). Manajemen sumber daya manusia untuk perusahaan dari teori ke praktik (2nd ed.). Rajawali Pers.
Robbins, S. P., & Coulter, M. (2010). Manajemen (N. I. Putera (ed.); B. Sabran & D. B. Putera (trans.); 10th ed.). Erlangga.
Robbins, S. P., & Judge, T. A. (2015). Perilaku organisasi (R. Saraswati (trans.); 16th ed.). Salemba Empat.
Sarstedt, M., Ringle, C. M., & Hair, J. F. (2017). Partial Least Squares Structural Equation Modeling. In Handbook of Market Research (pp. 1–40). Springer International Publishing. https://doi.org/10.1007/978-3-319-05542-8_15-1
Sismawati, W., & Lataruva, E. (2020). Analisis pengaruh work-life balance dan pengembangan karier terhadap turnover intention karyawan generasi Y dengan kepuasan kerja sebagai variabel intervening (Studi pada PT Bank Tabungan Negara Syariah Semarang). Diponegoro Journal of Management, 9(3), 1–11. https://ejournal3.undip.ac.id/index.php/djom/article/view/30336/25165
Suganda, U. K. (2022). Reducing turnover intention: The mediating role of work-life balance and organizational commitment. International Journal of Business Ecosystem & Strategy (2687-2293), 4(3), 01–12. https://doi.org/10.36096/ijbes.v4i3.344
Teck-Hong, T., & Waheed, A. (2011). Herzberg’s motivation-hygiene and job satisfaction in the Malaysian retail sector: Mediating effect of love of money. Asian Academy of Management Journal, 16(1), 73–94.
Unawekla, A. C., & Loisa, R. (2021). Analisis pengaruh work life balance, gaya kepemimpinan, dan lingkungan kerja terhadap keinginan pindah kerja pada generasi milenial. Jurnal Manajemen Bisnis dan Kewirausahaan, 5(6), 605–610. https://doi.org/10.24912/jmbk.v5i6.15084
Yasar, M. M. B., & Nugraheni, R. (2017). Analisis pengaruh kepuasan gaji dan pengembangan karir terhadap kepuasan kerja serta dampaknya terhadap turnover intention (Studi pada karyawan kantor pusat Bank Jateng). Diponegoro Journal of Management, 6(4), 1–10. https://ejournal3.undip.ac.id/index.php/djom/article/view/18012
Yumna, A. B. A., & Setiawati, T. (2022). Pengaruh pengembangan karir dan stress kerja terhadap turnover intention melalui kepuasan kerja sebagai variabel intervening di Hotel Grand Inna Malioboro Yogyakarta. Selekta Manajemen: Jurnal Mahasiswa Bisnis & Manajemen, 1(5), 157–171. https://journal.uii.ac.id/selma/article/view/26046