Pengaruh iklim psikologis terhadap kinerja karyawan yang dimediasi oleh workforce agility
Main Article Content
Abstract
PT V is a trading company in Indonesia engaged in the field of power infrastructure solutions, with its main product is Uninterruptible Power Supply (UPS). One of the big challenges faced by PT V in recent years is the achievement of companies that are still far from the highest management target. To improve employee performance, companies need not only pay attention to the psychological climate in the work environment, but also need employees who have the ability and agility. This study aims to prove that workforce agility can act as a mediator between psychological climate and employee performance. This research was conducted at the head office of PT V. which is located in Jakarta using a quantitative approach through questionnaires, internal company data and interviews with management. Data analysis technique using PLS-SEM. The results showed that psychological climate has a significant effect on employee performance and workforce agility, workforce agility has a significant effect on employee performance, and the relationship between psychological climate on employee performance is mediated partially by workforce agility.
PT V adalah sebuah perusahaan dagang di Indonesia yang bergerak di bidang solusi infrastruktur tenaga listrik, dengan produk utamanya yaitu Uninterruptible Power Supply (UPS). Salah satu tantangan besar yang dihadapi oleh PT V dalam beberapa tahun terakhir adalah pencapaian perusahaan yang masih jauh dari target manajemen tertinggi. Untuk meningkatkan kinerja karyawan, perusahaan tidak saja perlu memperhatikan iklim psikologis di lingkungan kerja, akan tetapi juga memerlukan karyawan yang memiliki kemampuan dan kelincahan (agility). Penelitian ini bertujuan untuk membuktikan bahwa workforce agility dapat berperan sebagai mediator antara iklim psikologis dengan kinerja karyawan. Penelitian ini dilakukan di kantor pusat PT V. yang bertempat di Jakarta menggunakan pendekatan secara kuantitatif melalui penyebaran kuesioner, data internal perusahaan serta wawancara dengan manajemen. Teknik analisis data menggunakan PLS-SEM. Hasil penelitian menunjukkan bahwa iklim psikologis berpengaruh signifikan terhadap kinerja karyawan dan workforce agility, workforce agility berpengaruh signifikan terhadap kinerja karyawan, dan hubungan antara iklim psikologis terhadap kinerja karyawan dimediasi parsial (partial mediation) oleh workforce agility.
Article Details
This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.
This work is licensed under a Jurnal Manajemen Bisnis dan Kewirausahaan Creative Commons Attribution-ShareAlike 4.0 International License.
References
Alavi, S., Wahab, D., Muhamad, N., (2014). Organic structure and organisational learning as the main antecedents of workforce agility. International Journal of Production Research, Vol. 52 No. 21, pp. 6273-6295, DOI: 10,1080/00207543.2014.919420.
Baltes, B.B. (2001). Psychological climate in the work-setting. In N.J. Smelser & P.B. Baltes (Eds), International encyclopedia of the social and behavioral sciences, 18. New York: Elsevier/Pergamon, 2001, pp. 12355–9.
Biswas, S., & Varma, A. (2007). Psychological climate and individual performance in India: test of a mediated model. Employee Relations.
Braun, T.J., Hayes, B.C., DeMuth, R.L.F., et al. (2017), "The development, validation, and practical application of an employee agility and resilience measure to facilitate organizational change", Industrial and Organizational Psychology, Vol. 10 No. 4, pp.703–723, DOI: 10,1017/iop.2017.79.
Breu, K., Hemingway, C.J., Strathern, M. Bridger, D. (2002). Workforce Agility: The new employee strategy for the knowledge economy. Journal of Information Technology, Vol. 17 No. 1, pp. 21-31, DOI: 10,1080/02683960110132070.
Campbell, J. P., McCloy, R. A., Oppler, S. H., & Sager, C. E. (1993). A theory of performance. In E. Schmitt, W. C. Borman, & Associates (Eds.), Personnel selection in organizations (pp. 35–70). San Francisco: Jossey-Bass.
Chonko, L.N., Jones, E. (2005). The need for speed: agility selling. The Journal of Personal Selling and Sales Management, Vol. 25 No. 4 pp. 371-382.
Didier Noyer. (2002). Manager les performances, Insep Consulting Editions, Paris, 2002.
Dove, R. (1993), “Lean and agile: synergy, contrast, and emerging structure”, Proceedings of the Defense Manufacturing Conference’93, San Francisco, CA, November 29-December 2.
Field, R.H.G. & Abelson, M.A. (1982). Climate: A reconceptualization and proposed model. Human Relations, 1982, 35, 181–202.
Goldman, S.L. and Nagel, R.N. (1993) Management, technology and agility: the emergence of a new era in manufacturing. International Journal of Technology Management, 8(1/2), 18–38.
Hair, Joseph & Hult, G. Tomas M. & Ringle, Christian & Sarstedt, Marko. (2014). A Primer on Partial Least Squares Structural Equation Modeling.
Hair, J. F., Risher, J. J., Sarstedt, M., & Ringle, C. M. (2019). When to use and how to report the results of PLS-SEM. European business review, 31(1), 2-24.
Jones, A.P. & James, L.R. (1979). Psychological climate: Dimensions and relationships of individual and aggregated work environment perceptions, Organizational Behaviour and Human Performance, vol. 23, pp. 201–250.
Kahn, W. A. (1990). Psychological conditions of personal engagement and disengagement at work. Academy of Management Journal, 33, 692-724.
Khan, H., & Wisner, J. D. (2019). Supply chain integration, learning, and agility: Effects on performance. Operations and Supply Chain Management, 12 (1), 14– 23. doi: 10,31387/oscm0360218.
Koopmans L, Bernaards CM, Hildebrandt VH, Schaufeli WB, de Vet HCW, van der Beek AJ (2011). Conceptual frameworks of individual work performance – A systematic review. Journal of Occupational and Environmental Medicine. 2011; 53 (8):856-866.
Lee, H.L. (2004). The triple-A supply chain. Harvard Business Review, 82 (10), 102-113.
Lu, Y. and Ramamurthy, K. (2011). Understanding The Link Between Information Technology Capability and Organizational Agility: An Empirical Examination. Mis Quarterly, 35 (4), 931-954.
Loghmani, M., Webb, T., Cuskelly, G., & Alavi, S. H. (2021). How job crafting builds organizational agility in a government-dependent NSO: the mediating role of organizational climate. Managing Sport and Leisure, 1-16.
Muduli, A., Pandya, G. (2018). Psychological empowerment and workforce agility. Psychological Studies, Vol. 63 No. 3, pp. 276-285. DOI: 10,1007/s12646-018-0456-8.
Parker, C. P., Baltes, B. B., Young, S. A., Huff, J. W., Altmann, R. A., Lacost, H. A., & Roberts, J. E. (2003). Relationships between psychological climate perceptions and work outcomes: a meta‐analytic review. Journal of Organizational Behavior: The International Journal of Industrial, Occupational and Organizational Psychology and Behavior, 24(4), 389-416.
Pfeffer, J. (1994). Competitive advantage through people: Unleashing the power of the workforce. Boston: Harvard Business School Press.
Plonka, F.E. (1997). Developing a lean and agile work force. Human Factors and Ergonomics in Manufacturing, Vol. 7 No. 1, pp. 11-20, DOI: 10,1002/(SICI)1520-6564(199724)7:1<11:AID-HFM2>3.0,CO;2-J.
Rousseau, D.M. (1988). The construction of climate in organizational research. In C.L. Cooper & I. Robertson (Eds), International review of industrial and organizational psychology. Indianapolis, IN: Wiley, 1988, pp. 139–58.
Sheffield, J., & Lemetayer, J. (2013). Factors associated with the software development agility of successful projects. International Journal of Project Management, 31 , 459–472.
Sherehiy B, Karwowski W. (2014). The relationship between work organization and workforce agility in small manufacturing enterprises”. Int J Ind Ergon. 2014; 44(3):466–73.
Weill, P., Subramani, M. and Broadbent, M. (2002). Building IT infrastructure for strategic agility. Sloan Management Review, 44 (1), 57-65.
Yang, C., & Liu, H. M. (2012). Boosting firm performance via enterprise agility and network structure. Management Decision.