Pengaruh learning dan development terhadap kinerja sumber daya manusia: Studi pada karyawan asuransi jiwa di Jakarta Selatan
Main Article Content
Abstract
This study aims to determine the influence of learning and development on human resource performance in life insurance employees in South Jakarta. The research was conducted using a quantitative method by distributing questionnaires offline and online to life insurance employees in South Jakarta. The sample was taken using a non-probability sampling technique where not all populations have the same opportunity with the purposive sampling method, namely sampling in a study with certain considerations, with a total of 180 respondents. The analysis was carried out using the SEM (Structural Equation Modeling) with the SmartPLS 3.0 application. The results showed that there was a positive and significant relationship between learning variables and employee performance, also the development variable has a positive and significant relationship with employee performance.
Penelitian ini bertujuan untuk mengetahui pengaruh learning dan development terhadap kinerja sumber daya manusia pada karyawan asuransi jiwa Jakarta Selatan. Penelitian dilakukan dengan menggunakan metode kuantitatif dengan penyebaran kuesioner secara offline dan online kepada karyawan asuransi jiwa di Jakarta Selatan. Sampel diambil dengan menggunakan teknik non-probability sampling dimana tidak semua populasi memiliki kesempatan yang sama dengan metode purposive sampling, yaitu pengambilan sampel dalam penelitian dengan pertimbangan tertentu, dengan jumlah responden 180 orang. Analisa dilakukan dengan menggunakan Structural Equation Modeling (SEM) dengan aplikasi SmartPLS 3.0. Hasil penelitian menunjukkan bahwa terdapat hubungan yang positif dan signifikan antara variabel learning dengan kinerja karyawan, serta variabel development memiliki hubungan yang positif dan signifikan terhadap kinerja karyawan.
Article Details

This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.
This work is licensed under a Jurnal Manajemen Bisnis dan Kewirausahaan Creative Commons Attribution-ShareAlike 4.0 International License.
References
Adam, S. (2018). Pengaruh pengembangan sumber daya manusia, kompetensi dan motivasi terhadap kinerja pegawai Dinas Perhubungan Provinsi Sulawesi Tengah [Thesis, Universitas Tadulako]. http://lib.fekon.untad.ac.id/index.php?p=show_detail&id=7171
AlDhaheri, H., Hilmi, M. F., Abudaqa, A., Alzahmi, R. A., & Ahmed, G. (2023). The relationship between HRM practices, innovation, and employee productivity in UAE public sector: a structural equation modelling approach. International Journal of Process Management and Benchmarking, 13(2), 157–176. https://doi.org/10.1504/IJPMB.2021.10039111
Bandura, A. (1985). Model of causality in social learning theory. In Cognition and Psychotherapy (pp. 81–99). Springer US. https://doi.org/10.1007/978-1-4684-7562-3_3
Bernacki, M. L., & Walkington, C. (2018). The role of situational interest in personalized learning. Journal of Educational Psychology, 110(6), 864–881. https://doi.org/10.1037/edu0000250
D’Souza, G. S., Irudayasamy, F. G., & Parayitam, S. (2023). Emotional exhaustion, emotional intelligence and task performance of employees in educational institutions during COVID 19 global pandemic: a moderated-mediation model. Personnel Review, 52(3), 539–572. https://doi.org/10.1108/PR-03-2021-0215
Farida, U., Hermawan, I., & Hasyim, F. (2022). Pengaruh orientasi kewirausahaan terhadap kinerja inovasi dengan pembelajaran organisasi sebagai variabel mediasi (Studi kasus pada bisnis online di Jawa Tengah). Business Management Analysis Journal (BMAJ), 5(1), 92–109. https://doi.org/10.24176/bmaj.v5i1.6824
Hair, Jr., J. F., Hult, G. T. M., Ringle, C. M., & Sarstedt, M. (2017). A primer on Partial Least Squares Structural Equation Modeling (PLS-SEM) (2nd ed.). SAGE.
Hamzali, S., & Arwin. (2022). Pengaruh pembelajaran organisasi dan inovasi organisasi terhadap kinerja organisasi. Eqien - Jurnal Ekonomi dan Bisnis, 9(1), 241–249. https://doi.org/10.34308/eqien.v9i1.299
Jatmika, D., & Andarwati, M. (2017). Pengaruh pengembangan sumberdaya manusia terhadap kinerja pegawai melalui kepuasan kerja pegawai kementrian agama di Jombang. Seminar Nasional Sistem Informasi 2017, 395–407. https://jurnalfti.unmer.ac.id/index.php/senasif/article/view/43/33
Kock, N. (2020). Full latent growth and its use in PLS-SEM: Testing moderating relationships. Data Analysis Perspectives Journal, 1(1), 1–5. https://scriptwarp.com/dapj/2020_DAPJ_1_1/Kock_2020_DAPJ_1_1_FullLatGrowth.pdf
Komaludin, D. (2020). Model manajemen pengelolaan pusat olahraga dan rekreasi melalui pengembangan sumber daya manusia berbasis pengetahuan (Knowledge based worker). Jurnal Fakultas Keguruan dan Ilmu Pendidikan UNISA Kuningan, 1(1), 19–33. https://jurnal.unisa.ac.id/index.php/jfkip/article/view/20
Koutroubas, V., & Galanakis, M. (2022). Bandura’s Social Learning Theory and Its Importance in the Organizational Psychology Context. Journal of Psychology Research, 12(6), 315–322. https://doi.org/10.17265/2159-5542/2022.06.001
Kum, F. D., Cowden, R., & Karodia, A. M. (2014). The impact of training and development on employee performance: A case study of Escon Consulting. Singaporean Journal of Business, Economics and Management Studies, 3(3), 72–105. https://doi.org/10.12816/0010945
Li, L., Peng, Z., Lu, L., Liao, H., & Li, H. (2020). Peer relationships, self-efficacy, academic motivation, and mathematics achievement in Zhuang adolescents: A moderated mediation model. Children and Youth Services Review, 118, 105358. https://doi.org/10.1016/j.childyouth.2020.105358
Lyons, P., & Bandura, R. P. (2020). Stimulating employee learning: The confluence of case-based and self-regulated learning. Industrial and Commercial Training, 52(3), 171–183. https://doi.org/10.1108/ICT-12-2019-0109
Mahrawati. (2020). Pengaruh kemampuan komunikasi terhadap efektivitas kerja karyawan pada PT. BRI (Persero) Cabang Palangka Raya. AL-ULUM: Jurnal Ilmu Sosial dan Humaniora, 6(2), 91–104. https://ojs.uniska-bjm.ac.id/index.php/ALSH/article/view/3668
Maslow, A. H. (1943). A theory of human motivation. Psychological Review, 50(4), 370–396. https://doi.org/10.1037/h0054346
Murfat, M. Z., Nasir, M., Husain, A., & Machmud, M. (2019). Pengaruh pengembangan sumber daya manusia terhadap kinerja account representative pada kantor pelayanan pajak Madya Makassar. Jurnal Mirai Managemnt, 4(2), 122–136. https://doi.org/10.37531/mirai.v5i1.605
Naqiyah, N. (2022). Positive behavior values to improve student self-efficacy: A case study in Islamic boarding schools. Open Access Macedonian Journal of Medical Sciences, 10(A), 1577–1584. https://doi.org/10.3889/oamjms.2022.10508
Prayoga, D. D. B., & Ikhwan, K. (2023). Strategi peningkatan kinerja karyawan melalui program pelatihan dan motivasi kerja di PT. Forum Bisnis Sejahtera. Transekonomika: Akuntansi Bisnis dan Keuangan, 3(1), 206–214. https://doi.org/10.55047/transekonomika.v3i1.369
Rivaldo, Y., & Nabella, S. D. (2023). Employee performance: Education, training, experience and work discipline. Quality - Access to Success, 24(193), 182–188. https://doi.org/10.47750/QAS/24.193.20
Rodríguez-Sánchez, J. L., González-Torres, T., Montero-Navarro, A., & Gallego-Losada, R. (2020). Investing time and resources for work–life balance: The effect on talent retention. International Journal of Environmental Research and Public Health, 17(6), 1920. https://doi.org/10.3390/ijerph17061920
Sekaran, U., & Bougie, R. (2016). Research methods for business: A skill building approach (7th ed.). Wiley.
Shahidi, H., Ali, K. A. M., & Idris, F. (2024). Perceived organizational culture and employee performance: Moderating role of supervisor humor. Evidence-Based HRM, 12(2), 305–335. https://doi.org/10.1108/EBHRM-07-2022-0175
Sofyan, R., Chahyono, & Rafiuddin. (2021). Pengaruh pengembangan sumber daya manusia terhadap kinerja pegawai pada kantor Kecamatan Mangara Bombang Kabupaten Takalar. Economic Bosowa Journal, 39, 58–66. https://repository.unibos.ac.id/xmlui/handle/123456789/364
Ștefan, S. C., Popa, Ștefan C., & Albu, C. F. (2020). Implications of maslow’s hierarchy of needs theory on healthcare employees’ performance. Transylvanian Review of Administrative Sciences, 16(59), 124–143. https://doi.org/10.24193/tras.59E.7
Sunny, A. R., Islam, M. M., Rahman, M., Miah, M. Y., Mostafiz, M., Islam, N., Hossain, M. Z., Chowdhury, M. A., Islam, M. A., & Keus, H. J. (2019). Cost effective aquaponics for food security and income of farming households in coastal Bangladesh. Egyptian Journal of Aquatic Research, 45(1), 89–97. https://doi.org/10.1016/j.ejar.2019.01.003
Syafiqah, A. (2018). Pengaruh pengembangan sumber daya manusia terhadap kinerja pegawai pada balai diklat lingkungan hidup dan kehutanan Kota Makassar [Skripsi, Universitas Bosowa]. https://repository.unibos.ac.id/xmlui/handle/123456789/4833
Tingo, J., & Mseti, S. (2022). Effect of employee independence on employee performance. International Journal of Engineering, Business and Management, 6(2), 1–11. https://doi.org/10.22161/ijebm.6.2.1
Voordt, T. van der, & Jensen, P. A. (2023). The impact of healthy workplaces on employee satisfaction, productivity and costs. Journal of Corporate Real Estate, 25(1), 29–49. https://doi.org/10.1108/JCRE-03-2021-0012
Wijayanto, B. K., & Riani, A. L. (2021). The influence of work competency and motivation on employee performance. Society, 9(1), 83–93. https://doi.org/10.33019/society.v9i1.290
Yagil, D., Medler-Liraz, H., & Bichachi, R. (2023). Mindfulness and self-efficacy enhance employee performance by reducing stress. Personality and Individual Differences, 207, 112150. https://doi.org/10.1016/j.paid.2023.112150
Zeb, A., Goh, G. G. G., Javaid, M., Khan, M. N., Khan, A. U., & Gul, S. (2023). The interplay between supervisor support and job performance: Implications of social exchange and social learning theories. Journal of Applied Research in Higher Education, 15(2), 429–448. https://doi.org/10.1108/JARHE-04-2021-0143