Analisa Perbedaan Tipe Post, Periode Post dan Promosi terhadap Online Engagement di Instagram Little Stu

Main Article Content

Ferdy Mahendra
Suwinto Johan

Abstract

This study aims to analyze differences in post types, post periods, and promotions on online engagement on Little Stu's Instagram account. The design in this study is a descriptive research design with historical data types carried out during the period July 2020 - September 2020. The data collection method is from the insta story screen shot uploaded by Little Stu's Instagram account then recorded manually in a periodic time. The population in this study were Little Stu's Instagram account followers who saw the insta story as a viewer and gave comments on the insta story's content. The number of insta story samples selected was 906 posts. The data analysis technique used in this study is the Kruskal-Wallis test or commonly referred to as the non-parametric one-way ANOVA test where the Kruskal-Wallis test is a ranking-based test that can be used to see any statistically significant differences between two or more groups that have characteristics continuous or ordinal processed using SPSS. The results showed that there were significant differences between the types of posts on the number of viewers and comments, there was a significant difference between the period of posts on the number of viewers and comments, there was no significant difference between promotions on the number of viewers but there was a significant difference between promotions and the number of comments.

 

Penelitian ini bertujuan untuk menganalisis perbedaan tipe post, periode post, dan promosi terhadap online engagement di akun Instagram Little Stu. Desain dalam penelitian ini adalah desain penelitian deskriptif dengan jenis data historis yang dilakukan selama periode Juli 2020 – September 2020. Cara pengumpulan datanya adalah dari screen shot insta story yang diunggah akun Instagram Little Stu kemudian dicatat secara manual dalam waktu berkala. Populasi dalam penelitian ini adalah followers akun Instagram Little Stu yang melihat insta story sebagai viewer dan memberikan komentar atas konten insta story tersebut. Jumlah sampel insta story yang dipilih adalah sebanyak 906 post. Teknik analisis data yang digunakan dalam penelitian ini adalah uji Kruskal -Wallis atau biasa disebut dengan uji ANOVA satu arah non parametrik dimana uji Kruskal-Wallis adalah uji berbasis peringkat yang dapat digunakan untuk melihat adanya perbedaan signifikan secara statistik antara dua kelompok atau lebih yang memiliki sifat kontinu atau ordinal yang diolah menggunakan SPSS. Hasil penelitian menunjukkan bahwa terdapat perbedaan yang signifikan antara tipe post terhadap jumlah viewer dan komentar, terdapat perbedaan yang signifikan antara periode post terhadap jumlah viewer dan komentasr, tidak ada perbedaan yang signifikan antara promosi terhadap jumlah viewer tetapi ada perbedaan yang signifikan antara promosi terhadap jumlah komentar.

Article Details

How to Cite
Mahendra, F., & Johan, S. (2021). Analisa Perbedaan Tipe Post, Periode Post dan Promosi terhadap Online Engagement di Instagram Little Stu. Jurnal Manajemen Bisnis Dan Kewirausahaan, 5(4), 385–390. https://doi.org/10.24912/jmbk.v5i4.12798
Section
Articles
Author Biographies

Ferdy Mahendra, Universitas Tarumanagara

Program Studi Magister Manajemen

Suwinto Johan, Universitas Tarumanagara

Program Studi Magister Manajemen

References

Belair-Gagnon, V. (2018). News on the fly: journalist audience online engagement success as a cultural matching process. sagepub.com/journals-permissions DOI: 10.1177/0163443718813473 journals.sagepub.com/home/mcs.

Bonson, E., & Ratkai, M. (2013). A Set of Metrics to Assess Stakeholder Engagement and Social Legitimacy on A Corporate Facebook Page. Online Information Review, 787-803.

Dessart, L., Veloutsou, C., & Morgan-Thomas, A. (2015). Consumer engagement in online brand communities: A social media perspective. Journal of Product & Brand Management, 24(1), 28–42.

Dolan, R., Conduit, J., Frethey-Bentham, C., Fahy, J., & Goodman, S. (2019). Social media engagement behavior. European Journal of Marketing.

Gitosudarmo, I. (2014). Manajemen Pemasaran. BPFE Yogyakarta.

Jessica, M.d.B.S., Alencar, S.d.F., Grigg, M.K., Lourdes, M.d.A.B. (2019). Online engagement and the role of digital influencers in product endorsement on instagram. Journal of Relationship Marketing, 1533-2667.

Kotler, P. & Amstrong, G. (2018). Principles of Marketing (Edisi 15 Global Edition). Pearson.

Lin, Y. F., & Chiu, Y. P. (2015). Influence of Facebook brand-page posts on online engagement. Online Information Review, 505-519.

Mahayani, O. C, Aknuranda, I., & Kusyanti, A. (2019). Pengaruh customer engagement melalui media sosial terhadap kepercayaan merek (Studi Kasus: Instagram Shopee). Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer, 3(4), April 2019, 3301-3310.

McGurk, S. (2014). What is Social Media Engagament and Why it Matters for your Business. Diakses pada http://blog.fusionfarm.com/what-is-social-media-engagement-and-why-it-matters-for-your-business tanggal 22 September 2020.

Mustafa, I. Pengguna Instagram di Indonesia Didominasi Wanita dan Generasi Milenial. Diakses pada https://www.goodnewsfromindonesia.id/2020/06/14/pengguna-instagram-di-indonesia-didominasi-wanita-dan-generasi milenial#:~:text=Menurut%20data%20yang%20dirilis%20Napoleon,(69.270.000)%20pengguna tanggal 22 September 2020.

Rohadian, S. (2019). Upaya membangun customer engagement melalui media sosial Instagram. Journal of Entrepreneurship, Management, and Industry (JEMI), 2(4), 179-187.

Santoso, A.P., Baihaqi, I., & Persada, S.F. (2017). Pengaruh post Instagram terhadap online engagement: Studi kasus pada lima merek pakaian wanita. Jurnal Teknik ITS, 6(1). ISSN: 2337-3539.

Thakur, R. (2018). Customer engagement and online reviews. Journal of Retailing and Consumer Services, 41, 48–59.

Vries, L. d., Gensler, S., & Leeflang, P. S. (2012). Popularity of brand posts on brand fan pages: An investigation of the effects of social media. Journal of Interactive Marketing, 83-91.