Faktor-faktor yang memengaruhi intensi pembelian di e-commerce
Main Article Content
Abstract
This study aims to empirically examine the impact of perceived discount, celebrity endorsement, and influencer’s credibility on consumers’ purchase intention. The sampling technique used was purposive sampling, so that a sample of 160 respondents was obtained, and the analysis was carried out using Partial Least Squares Structural Equation Modeling (PLS-SEM) to test the hypothesis. The results of the study showed that 1) There is no positive effect of perceived discount on purchase intention 2) There is a positive effect of celebrity's endorsement on purchase intention. 3) There is no positive effect of influencer’s credibility on purchase intention.
Penelitian ini bertujuan untuk menguji secara empiris pengaruh persepsi diskon, celebrity endorsement, dan influencer’s credibility terhadap intensi pembelian pada e-commerce. Teknik pengambilan sampel yang digunakan adalah purposive sampling, sehingga diperoleh sampel sebanyak 160 responden, dan analisis dilakukan dengan menggunakan Partial Least Squares Structural Equation Modeling (PLS-SEM) untuk menguji hipotesis. Hasil penelitian menunjukkan bahwa tidak terdapat pengaruh positif dan signifikan persepsi diskon terhadap intensi pembelian, terdapat pengaruh positif celebrity’s endorsement terhadap intensi pembelian, namun influencer’s credibility tidak berpengaruh positif terhadap intensi pembelian.
Article Details

This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.
This work is licensed under a Jurnal Manajemen Bisnis dan Kewirausahaan Creative Commons Attribution-ShareAlike 4.0 International License.
References
Apasrawirote, D., & Yawised, K. (2021). The factors influencing the adoption of e-payment system by SMEs. International Journal of Innovation, Creativity and Change, 15(8), 471-489.
Bougie, R. & Sekaran, U. (2020). Research Methods for Business: A Skill Building Approach (8th ed.). John Wiley & Sons.
Çavuşoğlu, S., Demirağ, B., & Durmaz, Y. (2021). Investigation of the effect of hedonic shopping value on discounted product purchasing. Review of International Business and Strategy, 31(3), 317-338. https://doi.org/10.1108/RIBS-04-2020-0034
CNBC Indonesia. (2024). “Gabung Tiktok, Tokopedia Masih Kalah Lawan Shopee.” https://www.cnbcindonesia.com/tech/20240717124003-37-555364/gabung-tiktok-shop-tokopedia-masih-kalah-lawan-shopee, diakses pada tanggal 16 Agustus 2024.
Data Indonesia. (2024). “Ada 2,99 Juta Pelaku Usaha Daring di Indonesia pada 2022.” https://dataindonesia.id/ekonomi-digital/detail/ada-299-juta-pelaku-usaha-daring-di-indonesia-pada-2022, diakses pada tanggal 18 Agustus 2024.
Data Indonesia. (2024). Pengguna Internet Meningkat, Kominfo Galang Kolaborasi Tingkatkan Kualitas Layanan. https://www.kominfo.go.id/index.php/content/detail/54481/siaran-pers-no-80hmkominfo012024-tentang-pengguna-internet-meningkat-kominfo-galang-kolaborasi-tingkatkan-kualitas-layanan/0/siaran_pers
Deza, M. & Lubis, P. H. (2020). Pengaruh Diskon Harga terhadap Purchases Intentions yang Dimediasi oleh Kepercayaan Konsumen dalam Pembelian Sepatu Olah Raga secara Online di Kota Banda Aceh. Jurnal Ilmiah Mahasiswa Ekonomi Manajemen, 5(2), 281-293.
Felbert, A., & Breuer, C. (2021). How the type of sports-related endorser influences consumers' purchase intentions. International Journal of Sports Marketing and Sponsorship, 22(3), 588-607. https://doi.org/10.1108/IJSMS-01-2020-0009
Ghozali, I. & Latan, H. (2015). Partial Least Squares Konsep Teknik dan Aplikasi dengan Program Smart PLS 3.0, Badan Penerbit Universitas Diponegoro.
Hair, J. F., Black, W. C., Babin, B. J., & Anderson, R. E. (2019). Multivariate Data Analysis. Pearson Education.
Hamouda, Y. P. (2018). Understanding Social Media Advertising Effect on Consumers’ Responses: An Empirical Investigation of Tourism Advertising on Facebook. Journal of Enterprise Information Management, 31(3), 426-445. https://doi.org/10,1108/JEIM-07-2017-0101
Herjanto, H., Adiwijaya, M., Wijaya, E., & Semuel, H. (2020). The Effect of Celebrity endorsement on Instagram Fashion Purchase intention: The Evidence from Indonesia. Organizations and Markets in Emerging Economies, 11(1), 203-221, https://doi.org/10,15388/omee.2020,11,31
Investor. (2024). Diskon dan Gratis Ongkir Jadi Faktor Utama Konsumen Belanja Online. https://investor.id/business/372737/diskon-dan-gratis-ongkir-jadi-faktor-utama-konsumen-belanja-online, diakses pada tanggal 15 Agustus 2024.
Karwini, N. K. & Suryani, N. K. (2024). The Influence of Influencer Credibility on Consumer Purchase Interest with Price as A Moderating Variable. Edunomika, 8(2), 1-8. http://dx.doi.org/10,29040/jie.v8i2.13051
Kelman, H. C. (1958). Compliance, Identification, and Internalization: Three Processes of Attitude Change. Journal of Conflict Resolution, 2(1), 51-60, https://doi.org/10,1177/002200275800200106
Kementerian Perdagangan Republik Indonesia. (2024). “Merger Tiktok dan Tokopedia Tuntas, Ini Kata Kemendag”. https://www.kemendag.go.id/berita/pojok-media/merger-tiktok-shop-dan-tokopedia-tuntas-ini-kata-kemendag, diakses pada tanggal 20 Agustus 2024.
Keni, Aritonang, L. R., Pamungkas, A. S. & Wilson, N. (2022). An Integrated Analysis of Factors Affecting Consumers' Purchase intention toward Batik: A Comparative Study between Indonesia and Malaysia. International Journal of Management Practice, 15(1), 87-107. https://doi.org/10,1504/IJMP.2022.119924
Khan, A., Khan, Z., & Nabi, M. K. (2024). “I think exactly the same”—trust in SMIs and online purchase intention: A moderation mediation analysis using PLS-SEM. Journal of Advances in Management Research, 21(2), 311-330. https://doi.org/10.1108/JAMR-03-2023-0087
Kompas. (2022). “Mengenal Key Opinion Leader, Dipakai Brand hingga Perusahaan untuk Promosi di Media Sosial.” https://www.kompas.com/parapuan/read/533493997/mengenal-key-opinion-leader-dipakai-brand-hingga-perusahaan-untuk-promosi-di-media-sosial, diakses pada tanggal 15 Agustus 2024.
Kontan. (2023). Populix: 72% masyarakat Indonesia menggunakan internet untuk berbelanja. Kontan. https://industri.kontan.co.id/news/populix-72-masyarakat-indonesia-menggunakan-internet-untuk-berbelanja
Kontan. (2024). Potensi bisnis e-commerce Indonesia bisa triliun rupiah, ini pandangan Aloshop. Kontan. https://momsmoney.kontan.co.id/news/potensi-bisnis-e-commerce-indonesia-bisa-sampai-triliun-rupiah-ini-pandangan-aloshop
Kumparan. (2024). Konsumen selektif belanja di e-commerce, pilih yang paling murah & cepat sampai. Kumparan. https://kumparan.com/kumparanbisnis/konsumen-selektif-belanja-di-e-commerce-pilih-yang-paling-murah-and-cepat-sampai-22zZPiZr60a/1
Lee, J. E. & Yu, H. C. (2018). Effects of Price Discount on Consumers’ Perceptions of Savings, Quality, and Value for Apparel Products: Mediating Effect of Price Discount Affect. Fashion and Textiles, 5(13), 1-21, https://doi.org/10,1186/s40691‐018‐0128‐2
Liang, S. Z., Xu, J. L., & Huang, E. (2024). Comprehensive Analysis of the Effect of Social Influence and Brand Image on Purchase intention. Sage Open, 14(1), 1-13. https://doi.org/10,1177/21582440231218771
Luo, W. & Lee, Y. C. (2022). How Perceived Price Discount Influence on the Impulsive Consumption in the Context of Online Limited-Time Promotion: Moderating Effect of Perceived Time Pressure. The Journal of Information Systems, 31(4), 209-232. http://dx.doi.org/10,5859/KAIS.2022.31,4.209
McKinsey & Company. (2023, May 31). Resellers: The unseen engine of Indonesian e-commerce. https://www.mckinsey.com/industries/retail/our-insights/resellers-the-unseen-engine-of-indonesian-e-commerce
Muljani, N., & Koesworo, Y. (2019). The impact of brand image, product quality and price on purchase intention of smartphone. International Journal of Research Culture Society, 3(1), 1-8.
Noor, Z. Z. (2020). The Effect of Price Discount and In-Store Display on Impulse Buying. Sosiohumaniora – Jurnal Ilmu-Ilmu Sosial dan Humaniora, 22(2), 133-139. https://doi.org/10,24198/sosiohumaniora.v22i2.26720
Nugroho, D. R., Linardi, J. K., Setyawati, A., & Firdaus, M. I. (2020). The Effect of Incluencer Credibility towards Consumer Trust in E-Commerce and Purchase intention of Low-Cost Carrier Ticket. Dalam Advances in Transportation and Logistics Research, 582-589. https://doi.org/10,25292/atlr.v3i0,310
Osei-Frimpong, K., Donkor, G., & Owusu-Frimpong, N. (2019). The Impact of Celebrity endorsement on Consumer Purchase intention: An Emerging Market Perspective. Journal of Marketing Theory and Practice, 27(1), 103-121, https://doi.org/10,1080/10696679.2018.1534070
Prasetyo, E. B., Sopiah, S., & Zen, F. (2020). The Effect of Discount Price on Purchasing Intentions through Consumer’s Perceived Risk in the Flash Sale Program at Shopee. Dalam 4th Padang International Conference on Education, Economics, Business and Accounting, 633-643. https://doi.org/10,2991/aebmr.k.200305.129
Prasetyo, Eko & Sopiah, Sopiah & Zen, Fadia. (2020). The Effect of Discount Price on Purchasing Intentions Through Consumer’s Perceived Risk in the Flash Sale Program at Shopee. 10,2991/aebmr.k.200305.129.
Purwanto, K. A. P., & Astuti, B. (2024). Pengaruh ulasan pelanggan, kredibilitas influencer, ulasan influencer terhadap niat beli dengan peran moderasi kepercayaan. Jurnal Pendidikan Ekonomi dan Kewirausahaan, 8(2), 586-594. https://doi.org/10.29408/jpek.v8i2.25786
Sekaran, U. & Bougie, R. (2016). Research Methods for Business: A Skill-Building Approach (7th ed.). John Wiley & Sons.
Sesar, V., Martincevic, I., & Hunjet, A. (2022). How Influencer Credibility and Advertising Disclosure Affects Purchase intention. Enterprise Research Innovation, 8(1), 248-263. 10,54820/entrenova-2022-0023
Sugiyono. (2020). Metode Penelitian Kuantitatif, Kualitatif dan R&D. Alfabeta.
Szymkowiak, A. and Antoniak, M.A. (2024), "Eco-endorsement dynamics: unraveling the influence of celebrity attitudes on eco-product perceptions and purchase decisions", International Journal of Wine Business Research, Vol. 36 No. 3, pp. 453-472. https://doi.org/10,1108/IJWBR-11-2023-0068
Tanjung, R. & Keni, K. (2023). Pengaruh Celebrity Endorser dan E-WOM terhadap Purchase intention Produk Skincare di Jakarta dengan Brand Trust sebagai Variabel Mediasi. Journal of Management, Business, and Accounting, 22(1), 88-102. https://doi.org/10,33557/mbia.v22i1,2144
Tarigan, R. S., Tandung, J. C., Sutrisno, A. K., & Viriyani. (2023). The Effect of Celebrity endorsement on Purchase intention. International Journal of Financial and Investment Studies, 4(1), 50-62. https://doi.org/10,9744/ijfis.2.1,50-62
Tjengharwidjaja, A. & Keni, K. (2024). Determinants of Battle Pass Purchase intention in Genshin Impact. International Journal of Application on Economics and Business, 2(2), 3610-3619. https://doi.org/10,24912/ijaeb.v2i2.3610-3619
Valerian, J. & Keni. (2024). Pengaruh Brand Image, Perceived Price, dan Brand Awareness terhadap Purchase intention Produk Teh Siap Saji pada Modern Trade di Jabodetabek. Jurnal Manajemen Bisnis dan Kewirausahaan, 8(4), 802-813. https://doi.org/10,24912/jmbk.v8i4.31631
Wijaya, V. & Keni, K. (2022). Pengaruh Celebrity endorsement terhadap Purchase intention Produk Skincare dengan Brand Trust dan Brand Attitude sebagai Variabel Mediasi. Jurnal Muara Ilmu Ekonomi dan Bisnis, 6(2), 274-287. https://doi.org/10,24912/jmieb.v6i2.19301