Arundini, Nabila Kaulika, Universitas Ciputra Surabaya, Indonesia

• Jurnal Manajemen Bisnis dan Kewirausahaan Vol. 7 No. 6 (2023): Jurnal Manajemen Bisnis dan Kewirausahaan - Articles
  Analyzing the impact of TQM, service quality, and market orientation on customer satisfaction in state-owned banks Indonesia
  Abstract  PDF