WORK-LIFE BALANCE SEBAGAI PREDIKTOR BURNOUT PADA SALES DI PT X
Article Sidebar
Read Counter : 16
Download : 4
Main Article Content
Abstract
This study aims to determine work-life balance as a predictor of burnout in sales at PT X. Further analysis on each dimension of work-life balance showed that three dimensions of WLB predicted BO, while the PLEW dimension did not significantly predict BO. Work-life balance is defined as an individual's effort to achieve a healthy balance between work duties and aspects of personal life. Burnout is identified as a multidimensional condition, with fatigue considered as its main feature. The research method was a quantitative non-experimental approach. The study participants consisted of 263 sales employees in a property company in Indonesia, who were selected using a non-probability sampling technique, namely Convenience sampling. The research instrument included the use of Work/Nonwork Interference and Enhancement, which was developed by Fisher et al. (2009) and has been adapted into Indonesian by Gunawan et al. (2019) to measure work-life balance. Meanwhile, burnout was measured using the second version of the Burnout Assessment Tool (BAT), which was developed by Schaufeli et al. (2020) and translated by Christina et al. (2022), with assistance from the supervisor. The results showed a negative and significant influence between work-life balance and burnout (rs = 0.991, p < 0.01). It can be concluded that work-life balance can predict the emergence of burnout behavior in employees, the higher the work-life balance, the lower the burnout behavior, and vice versa. Discussion and suggestions will be discussed further in the article.
Penelitian ini bertujuan untuk menguji work-life balance sebagai prediktor terhadap burnout pada sales di PT X. Analisis lebih lanjut pada setiap dimensi work-life balance menunjukkan bahwa tiga dimensi WLB memprediksi BO, sedangkan dimensi PLEW tidak memprediksi BO secara signifikan. Work-life balance diartikan sebagai usaha individu dalam mencapai keseimbangan yang sehat antara tugas pekerjaan dan aspek-aspek kehidupan pribadi. Burnout diidentifikasi sebagai suatu kondisi multidimensi, dengan kelelahan dianggap sebagai ciri utamanya. Metode penelitian ini adalah pendekatan kuantitatif non-eksperimental. Partisipan penelitian terdiri dari 263 karyawan penjualan di sebuah perusahaan properti di Indonesia, yang dipilih menggunakan teknik non-probability sampling, yaitu Convenience sampling. Instrumen penelitian mencakup penggunaan Work/Nonwork Interference and Enhancement, yang dikembangkan oleh Fisher et al. (2009) dan telah diadaptasi ke dalam bahasa Indonesia oleh Gunawan et al. (2019) untuk mengukur work-life balance. Sedangkan burnout diukur menggunakan Burnout Assessment Tool (BAT) versi kedua, yang dikembangkan oleh Schaufeli et al. (2020) dan diterjemahkan oleh Christina et al. (2022), dengan bantuan dari dosen pembimbing. Hasil penelitian menunjukkan adanya pengaruh negatif dan signifikan antara work-life balance dan burnout (rs = 0,991, p < 0,01). Dapat disimpulkan bahwa work-life balance dapat memprediksi munculnya perilaku burnout pada karyawan, semakin tinggi work-life balance maka akan semakin rendah perilaku burnout, dan sebaliknya. Diskusi dan saran akan dibahas lebih lanjut dalam artikel.
Article Details
References
Afrianty, T. W. (2013). Work life balance policies in indonesia context. [Tesis, Curtin Business School].
Ainurrofiq, I., & Amir, M. T. (2022). Penerapan hybrid working model terhadap perubahan budaya kerja dan nilai organisasi. Fair Value: Jurnal Ilmiah Akuntansi dan Keuangan, 4(8), 3355-3368. https://doi.org/10.32670/fairvalue.v4i8.1387.
Anomsari, S., Handaru, A. W., & Ahmad, G. N. (2021). The influence of work from home and work discipline on the performance of employees with work-life balance as mediating variable in the covid-19 outbreak period. Oblik i finansi, 94, 91-98.
Appel-Meulenbroek, R., Kemperman, A., van de Water, A., Weijs-Perrée, M., & Verhaegh, J. (2022). How to attract employees back to the office? A stated choice study on hybrid working preferences. Journal of Environmental Psychology, 81, 101784. https://doi.org/10.1016/j.jenvp.2022.101784.
Aruldoss, A., Kowalski, K. B., Travis, M. L., & Parayitam, S. (2021). The relationship between work–life balance and job satisfaction: Moderating role of training and development and work environment. Journal of Advances in Management Research, 19(2), 240-271.
Barrero, J. M., Bloom, N., & Davis, S. J. (2021). Why working from home will stick (No. w28731). National Bureau of Economic Research. https://doi.org/10.3386/w28731.
Babapour Chafi, M., Hultberg, A., & Bozic Yams, N. (2021). Post-pandemic office work: Perceived challenges and opportunities for a sustainable work environment. Sustainability, 14(1), 294. https://doi.org/10.3390/su14010294.
Casper, W. J., Vaziri, H., Wayne, J. H., DeHauw, S., & Greenhaus, J. (2018). The jingle-jangle of work–nonwork balance: A comprehensive and meta-analytic review of its meaning and measurement. Journal of Applied Psychology, 103(2), 182.
Christina, S., Nirwanto, A. F., Nabilah, N., Idulfiastri, R. M., & Putri, D. (2022). Analisis butir variabel burnout pada reliabilitas konsistensi internal. Prosiding Serina, 2(1), 123-130.
Danudoro, K., Zamralita, Z., & Lie, D. (2021, August). The effect of job demands on burnout with job resources as a moderator among external auditors. In International Conference on Economics, Business, Social, and Humanities (ICEBSH 2021). 1138-1143. Atlantis Press. https://doi.org/10.2991/assehr.k.210805.179.
Darmawan, A. A. Y. P., Silviandari, I. A., & Susilawati, I. R. (2016). The relationship between burnout and work-life balance in female lecturers. Mediapsi, 1(1), 28-39. https://doi.org/10.21776/ub.mps.2015.001.01.4.
Dewi, K. (2013). Pengaruh lingkungan kerja terhadap kinerja karyawan melalui motivasi sari kusuma dewi agus frianto. Jurnal Ilmiah Manajemen, 1. 1055-1065.
Fadhilah, S. R. (2022). Perubahan psikologis guru terhadap pembelajaran semi daring anak sekolah dasar selama pandemi covid-19 di sd se-kecamatan gombong. [Skripsi, Universitas Muhammadiyah Gombong].
Firdiansyah, A. (2023, May 29). Sales: Apa itu, istilah-istilah umum, dan jenis-jenis pekerjaannya. Glints. https://glints.com/id/lowongan/apa-itu-sales/.
Gatra, S. (2022, March 10). Komunikasi kepemimpinan: Dinamika pola kerja hybrid era pandemi. Kompas.com. https://www.kompas.com/tren/read/2022/03/10/102900265/komunikasi-kepemimpinan-dinamika-pola-kerja-hybrid-era-pandemi?page=all
Greenhaus, J. H., & Allen, T. D. (2011). Work–family balance: A review and extension of the literature. In J. C. Quick & L. E. Tetrick (Eds.), Handbook of occupational health psychology (2nd ed., pp. 165–183). American Psychological Association. https://psycnet.apa.org/doi/10.1037/10474-000.
Haar, J., & Brougham, D. (2022). Work antecedents and consequences of work-life balance: A two sample study within new zealand. The International Journal of Human Resource Management, 33(4), 784-807. https://doi.org/10.1080/09585192.2020.1751238.
Ikhram, A. (2019). Pengaruh Work life balance terhadap burnout dan kepuasan kerja karyawan (studi kasus pada perusahaan listrik negara (pln) area makassar selatan). MANDAR: Management Development and Applied Research Journal, 1(2), 27-34. https://doi.org/10.31605/mandar.v1i2.319.
Jaclyn, A. (2020, November 11). Waspada, ini daftar profesi yang rentan depresi! KlikDokter. https://www.klikdokter.com/psikologi/kesehatan-mental/waspada-ini-daftar-profesi-yang-rentan-depresi.
Krejcie, R. V., & Morgan, D. W. (1970). Determining sample size for research activities. Educational and Psychological Measurement, 30(3), 607-610. https://doi.org/10.1177/001316447003000308.
Kusnandar, V. B. (2022, August 6). Berapa jumlah angkatan kerja Indonesia 2022? Katadata. https://databoks.katadata.co.id/datapublish/2022/06/08/berapa-jumlah-angkatan-kerja-indonesia-2022
Leiter, M. P., & Maslach, C. (2005). 36 A mediation model of job burnout. Research companion to organizational health psychology, 544.
Linggar. (2022, December 22). Work from office (wfo) 2023, pasca transisi work from home (WFH). Glints for Employers. https://employers.glints.com/id-id/blog/work-from-office-wfo-2023-pasca-transisi-work-from-home-wfh/
Mahendrawan, I. G., & Indrawati, A. D. (2015). Pengaruh beban kerja dan kompensasi terhadap kepuasan kerja pt. panca dewata denpasar. [Disertasi, Udayana University].
Nadyastuti, S. C., Mularsih, H., & Tiatri, S. (2021). Peran perceived stress dan self-efficacy terhadap teacher burnout guru tk pada masa pandemi covid-19. Jurnal Muara Ilmu Sosial, Humaniora, dan Seni, 5(2), 475-484. https://doi.org/10.24912/jmishumsen.v5i2.12097.2021.
Nguyen, M. H. (2021). Factors influencing home-based telework in hanoi (vietnam) during and after the covid-19 era. Transportation, 48(6), 3207-3238.
Puspita, D. D., & Zamralita, Z. (2023). Peran burnout sebagai mediator pada hubungan stres digital dengan intensi keluar kerja. Jurnal Muara Ilmu Sosial, Humaniora, dan Seni, 7(3), 482-489. https://doi.org/10.24912/jmishumsen.v7i3.25674.2023.
Santoso, F., Salsabila, E., Azhar, N. A., Arifah, T. F., & Saraswati, K. D. H. (2023). MELAKUKAN PERSIAPAN MAGANG DENGAN TEPAT DAN MUDAH BERSAMA EDLYN. Jurnal Serina Sosial Humaniora, 1(1), 623-630. https://doi.org/10.24912/jssh.v1i1.24549.
Sugiarto, W., Milfayetty, S., & Lubis, M. R. (2019, August). Hubungan lingkungan kerja dan konsep diri dengan burnout. Proceeding ICOPOID 2019 The 2nd International Conference on Politic of Islamic Development, 1(1), 148-157.
Valcour, M. (2007). Work-based resources as moderators of the relationship between work hours and satisfaction with work-family balance. Journal of Applied Psychology, 92(6), 1512. https://psycnet.apa.org/doi/10.1037/0021-9010.92.6.1512.
Wahid. (2020, Juni 27). Hybrid salesman, ahli jualan online & offline. Marketing.co.id. https://marketing.co.id/hybrid-salesman-ahli-jualan-online-dan-offline/
Wulansari, O. D. (2023). Studi literatur: Faktor-faktor yang mempengaruhi work-life balance. Psychopreneur Journal, 7(1), 15-28. https://doi.org/10.37715/psy.v7i1.3404.
Yohanes S. Hasiando Sinaga. (2021, July 20). Karyawan dirumahkan karena pandemi Covid-19, bagaimana hak upahnya? Kompas.