Pengaruh Brand Image, Brand Ambassador dan Brand Awareness terhadap Purchase Decision Smartphone Xiaomi di Jakarta Utara

Main Article Content

Ricky William
Carunia Mulya Firdausy

Abstract

Penelitian ini bertujuan untuk menguji pengaruh brand image, brand ambassador, dan brand awareness terhadap purchase decision smartphone Xiaomi di Jakarta Utara. Sampel yang diambil merupakan 152 responden sebagai pengguna dan pernah melakukan pembelian terhadap produk smartphome Xiaomi. Metode yang digunakan adalah non-probability sampling, kemudian data yang didapatkan dengan cara menyebarkan kuesioner yang diolah menggunakan PLS-SEM. Hasil dari penelitinan ini adalah brand image dan brand ambassador memiliki pengaruh terhadap purchase decision produk smartphone Xiaomi di Jakarta Utara. Akan tetapi, brand awareness tidak memiliki pengaruh terhadap purchase decision produk smartphone Xiaomi di Jakarta Utara.

This study aims to analyze the influence of brand image, brand ambassador, as well as brand awareness on consumer’s decision to purchase Xiaomi smartphones in North Jakarta. The samples were 152 Xiaomi’s Smartphone users and those who have made purchases of Xiaomi’s smartphone product. The method used was non-probability sampling and questionnaires were distributed among people. The questionnaires were then processed using PLS-SEM. The research has shown that brand images and brand ambassadors have an influence affecting purchase decisions on Xiaomi’s smartphone product in North Jakarta. However, research has found little to no evidence that brand awareness has an influence on people’s purchase decisions on Xiaomi’s smartphone product in North Jakarta.

Article Details

Section
Articles
Author Biographies

Ricky William, Universitas Tarumanagara

Program Studi Manajemen, Fakultas Ekonomi dan Bisnis, Universitas Tarumanagara Jakarta

Carunia Mulya Firdausy, Universitas Tarumanagara

Program Studi Manajemen, Fakultas Ekonomi dan Bisnis, Universitas Tarumanagara Jakarta

References

Ajzen, I. (1991). The theory of planned behavior. Organizational Behavior and Human Decision Processes, 50(2), 179-211. https://doi.org/10.1016/0749-5978(91)90020-T

Ambolau, M. A. P., Kusumawati, A., & Mawardi, M. K. (2020). The influence of brand awareness and brand image on purchase decision (study on Aqua consumers in Administrative Science Faculty Brawijaya University class of 2013). Jurnal Ilmu Pendidikan, 7(2), 809–820.

Ambroise, L., Pantin-Sohier, G., Valette-Florence, P., & Albert, N. (2014). From endorsement to celebrity co-branding: personality transfer. Journal of Brand Management, 21(4), 273–285. https://doi.org/10.1057/bm.2014.7

Chinomona, R., & Maziriri, E. T. (2017). The influence of brand awareness, brand association and product quality on brand loyalty and repurchase intention: A case of male consumers for cosmetic brands in South Africa. Journal of Business and Retail Management Research, 12(1), 143–154. https://doi.org/10.24052/jbrmr/v12is01/tiobabaapqoblariacomcfcbisa

Cindy, M. A. 2023. Pengiriman Smartphone Indonesia Turun 14,3% pada 2022, Siapa Jawara Ponsel RI?. https://databoks.katadata.co.id/datapublish/2023/02/17/pengiriman-smartphone-indonesia-turun-143-pada-2022-siapa-jawara-ponsel-ri

Ekhveh, A., & Darvishi, A. Z. (2015). The impact of brand awareness on re-purchase intention of customers with trilogy of emotions approach (case study for cell phones). Applied Mathematics in Engineering, Management and Technology, 3, 25–30.

Foroudi, P. (2019). Influence of brand signature, brand awareness, brand attitude, brand reputation on hotel industry’s brand performance. In International Journal of Hospitality Management (Vol. 76). https://doi.org/10.1016/j.ijhm.2018.05.016

Greenwood, G. L. (2012). Fashion Marketing Communications. John Wiley & Sons Ltd.

Hafilah, N. E., Vira, P. C., & Osly, U. (2019). The effect of brand ambassador, brand image, product quality, and price on purchase decisions Samsung smartphones. 7823–7830.

Hair, J. F. H., Risher, J. J., Sarstedt, M., & Ringle, C. M. (2018). The Results of PLS-SEM Article information. European Business Review, 31(1), 2–24.

Hsieh, M. H., Pan, S. L., & Setiono, R. (2004). Product-, corporate-, and country-image dimensions and purchase behavior: A multicountry analysis. Journal of the Academy of Marketing Science, 32(3), 251–270. https://doi.org/10.1177/0092070304264262

Keller, K. L. (1993). Conceptualizing, measuring, managing. Journal of Marketing, 57, 1–22.

Norbaiti, & Rahmi, W. S. (2020). Pengaruh Kualitas Produk dan Citra Merek Terhadap Keputusan Pembelian Smartphone Iphone di Banjarmasin. 1(2), 80–91.

Oscar, Y., & Keni. (2019). Pengaruh brand image, persepi harga, dan service quality terhadap keputusan pembelian konsumen. Jurnal Muara Ilmu Ekonomi dan Bisnis, 3(1), 20–28. https://doi.org/10.24912/jmieb.v3i1.3300

Panchal, S. K., Khan, B. M., & Ramesh, S. (2012). Importance of “brand loyalty, brand awareness and perceived quality parameters” in building brand equity in the Indian pharmaceutical industry. Journal of Medical Marketing, 12(2), 81–92. https://doi.org/10.1177/1745790412440569

Sallam, M. A. (2016). The Impact of Brand Image and Corporate Branding on Consumer’s Choice: The Role of Brand Equity. International Journal of Marketing Studies, 8(1), 98. https://doi.org/10.5539/ijms.v8n1p98

Sari Dewi, L. G. P., Edyanto, N., & Siagian, H. (2020). The Effect of Brand Ambassador, Brand Image, and Brand Awareness on Purchase Decision of Pantene Shampoo in Surabaya, Indonesia. In SHS Web of Conferences (Vol. 76, p. 01023). https://doi.org/10.1051/shsconf/20207601023

Siskhawati, L., & Atman Maulana, H. (2021). the Influence of Brand Ambassador and Korean Wave on Purchase. Jurnal Ekonomi Dan Bisnis, 24, 1–7.

Smith, B. G., Kendall, M. C., Knighton, D., & Wright, T. (2018). Rise of the Brand Ambassador: Social Stake, Corporate Social Responsibility and Influence among the Social Media Influencers. Communication Management Review, 03(01), 6–29. https://doi.org/10.22522/cmr20180127

Solihin, D. (2021). The Influence Of Brand Image And Atmosphere Store On Purchase Decision For Samsung Brand Smartphone With Buying Intervention As Intervening Variables (Study on Samsung Experience Store Karawaci Customers). International Journal of Social Science and Business, 5(2), 262–270. https://doi.org/10.23887/ijssb.v5i2.30847

Tondang, G. A., & Silalahi, P. R. (2022). Pengaruh Brand Awareness Dan Brand Image Terhadap Keputusan Pembelian Smarthphone Android. 1(2), 92.

Wajhillah, S., Adi Jaya, U., & Adistiana Rizki Utami, S. (2020). Pengaruh Brand Ambassador Terhadap Purchase Decision OPPO Smartphone di Kota Sukabumi. Winter Journal: Imwi Student Research Journal, 1(2), 11–22. https://doi.org/10.52851/wt.v1i2.10

Widjaja, Y. G. (2019). Effect of Brand Awareness, Brand Association, Perceived Quality and Brand Loyalty on Purchasing Decision: Case Study on ACE Hardware Indonesia Consumers. International Journal of Advanced Engineering, Management and Science, 5(9), 542–548. https://doi.org/10.22161/ijaems.59.1