Faktor Penentu Keputusan Pembelian Avoskin: Persepsi Harga, E-WOM, dan Kesadaran Merek
Main Article Content
Abstract
This study fills the research gap by exploring the driving factors behind purchasing Avoskin products in Jakarta. The variables examined include brand awareness, price perception, electronic word of mouth and purchase decisions. Using a sample of 222 Avoskin customers, purposive sampling was applied to collect data through an online questionnaire, and the data were analyzed using PLS-SEM. The results indicate that brand awareness and price perception influence purchase decisions. Additionally, electronic word of mouth directly affects purchase decisions and indirectly impacts them through brand awareness.
Article Details

This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.
This work is licensed under a Jurnal Muara Ilmu Ekonomi dan Bisnis Creative Commons Attribution-ShareAlike 4.0 International License.,/p>
References
Aljumah, A., Nuseir, M., & Refae, G. (2023). Examining the effect of social media interaction, E-WOM, and public relations: Assessing the mediating role of brand awareness. International Journal of Data and Network Science, 7(1), 467-476. https://doi.org/10.5267/j.ijdns.2022.8.012
Amanah, D., & Harahap, D. A. (2018). Pengaruh komunikasi pemasaran perusahaan terhadap kesadaran merek pelanggan. Journal of Theory and Applied Management, 11(3), 207-216. https://doi.org/10.20473/jmtt.v11i3.9789
Avoskin Beauty. (2020). About Us. https://www.avoskinbeauty.com/about-us
Budiman, B., & Lego, Y. (2024). Faktor-Faktor yang memengaruhi keputusan pembelian merek kosmetik Rosé All Day. Jurnal Manajerial dan Kewirausahaan, 6(3), 559-567. https://doi.org/10.24912/jmk.v6i3.31587
Chatterjee, R. S., Seduram, L., Kwang, T. S., Choon, C. Y., & Mamun, A. A. (2021). The influence of brand image for the online direct selling of a Malaysian micro-enterprise cosmetic brand: The mediating role of brand awareness. International Journal of Internet Marketing and Advertising, 15(5-6), 593-614. https://doi.org/10.1504/ijmas/2021/118262
Darmansah, A., & Yosepha, S. Y. (2020). Pengaruh citra merek dan persepsi harga terhadap keputusan pembelian online pada aplikasi Shopee di wilayah Jakarta Timur. Jurnal Inovatif Mahasiswa Manajemen, 1(1), 15-30. https://doi.org/10.25968/pkaby422
Dewi, L. G. P. S., Edyanto, N., & Siagian, H. (2020). The effect of brand ambassador, brand image, and brand awareness on purchase decision of Pantene Shampoo in Surabaya, Indonesia. SHS Web of Conferences, 76, 1-10. https://doi.org/10.1051/shsconf/20207601023
Edriani, D. (2021). Pengaruh persepsi harga dan kualitas produk terhadap keputusan pembelian konsumen. Jurnal Ekobistek, 10(2), 132-135. https://doi.org/10.35134/ekobistek.v10i2.114
Hair, J. F., Risher, J. J., Sarstedt, M., & Ringle, C. M. (2019). When to use and how to report the results of PLS-SEM. European Business Review, 31(1), 2-24. https://doi.org/10.1108/ebr-11-2018-0203
Hair, J. F., Sarstedt, M., Hopkins, L., & Kuppelwieser, V. G. (2014). Partial least squares structural equation modeling (PLS-SEM): An emerging tool in business research. European Business Review, 26(2), 106-121. https://doi.org/10.1108/EBR-10-2013-0128
Ismagilova, E., Slade, E., Rana, N. P., & Dwivedi, Y. K. (2020). The effect of characteristics of source credibility on consumer behaviour: A meta-analysis. Journal of Retailing and Consumer Services, 53, 101736. https://doi.org/10.1016/j.jretconser.2019.01.005
Ismunarbowo, D. W., & Firdausy, C. M. (2024). Pengaruh E-WOM dan perceived quality terhadap purchase intention rokok elektrik dengan brand image sebagai variabel mediasi di Jakarta Barat. Jurnal Manajerial dan Kewirausahaan, 6(2), 300-308. https://doi.org/10.24912/jmk.v6i2.29833
Kementerian Koordinator Bidang Perekonomian Republik Indonesia. (2022, 5 Januari). Hasilkan Produk Berdaya Saing Global, Industri Kosmetik Nasional Mampu Tembus Pasar Ekspor dan Turut Mendukung Pemulihan Ekonomi Nasional. Retrieved from https://www.ekon.go.id
Luong, D. B., Vo, T. H. G., & Le, K. H. (2017). The impact of electronic word of mouth on brand image and buying decision: An empirical study in Vietnam tourism. International Journal of Research Studies in Management, 6(1), 53-63. https://doi.org/10.5861/ijrsm.2017.1738
Luu, D. T. (2019). Forecasting model of vietnamese consumers’ purchase decision of domestic apparel. The European Journal of Applied Economics, 16(2), 109-121. https://doi.org/10.5937/EJAE16-20672
Mardiasih, T. S. (2019). Pengaruh persepsi harga, kualitas produk, dan lokasi terhadap keputusan pembelian di pasar. IQTISHADequity Jurnal Manajemen, 2(1), 1-10. https://doi.org/10.51804/iej.v2i1.546
Mukaromah, A. L., Teja, I. G. N. A. E., & Anggraini, N. P. N. (2019). The effect of green marketing, brand awareness and price perception on purchase decision. International Journal of Applied Business and International Management, 4(3), 75-83. https://doi.org/10.32535/jicp.v2i1.471
Rachmawati, S. D., & Andjarwati, A. L. (2020). Pengaruh kesadaran merek dan citra merek terhadap keputusan pembelian. E-Journal Ekonomi Bisnis Dan Akuntansi, 7(1), 25-29. https://doi.org/10.19184/ejeba.v7i1.14849
Raharja, S. J., & Dewakanya, A. C. (2020). Impact of electronic word-of-mouth on brand awareness in the video game sector: A study on digital happiness. International Journal of Trade and Global Markets, 13(1), 21-30. https://doi.org/10.1504/ijtgm.2020.104908
Rahmah, R. M., & Supriyono, S. (2022). Pengaruh electronic word of mouth dan citra merek terhadap keputusan pembelian masker wajah
Sariayu. Management Studies and Entrepreneurship Journal, 3(4), 2352-2359. https://doi.org/10.35308/jbkan.v6i2.5710
Romadhoni, B., Akhmad, A., Naldah, N., & Rossanty, N. P. E. (2023). Purchasing decisions effect of social media marketing, electronic word of mouth (eWOM), purchase intention. Journal of Accounting and Finance Management, 4(1), 74-86. https://doi.org/10.38035/jafm.v4i1.194
Saraswati, A. R., & Giantari, I. G. A. K. (2022). Brand image mediation of product quality and electronic word of mouth on purchase decision. International Research Journal of Management, IT and Social Sciences, 9(1), 97-109. https://doi.org/10.21744/irjmis.v9n1.2012
Sivaram, M., Hudaya, A., & Ali, H. (2019). Building a purchase and purchase decision: Analysis of brand awareness and brand loyalty. Dinasti International Journal of Education Management and Social Science, 1(2), 235-248. https://doi.org/10.31933/dijemss.v1i2.125
ZAP Beauty Indec. (2020). Hasil survei ZAP Beauty Index 2020. Retrieved from https://zapclinic.com/files/ZAP_Beauty_Index_Agustus_2019.pdf