Sinergi antara Karyawan Magang dan Gaya Kepemimpinan sebagai Faktor Penentu Kinerja di PT XYZ

Main Article Content

Febiola Valentina
Yanuar Yanuar

Abstract

Penelitian ini menganalisis pengaruh gaya kepemimpinan transformasional, transaksional, dan melayani terhadap kinerja karyawan dengan keterlibatan karyawan sebagai variabel mediasi. Studi ini difokuskan pada karyawan magang di PT XYZ, sektor industri makanan dan minuman (F&B). Data dikumpulkan dari 110 responden menggunakan kuesioner dan dianalisis dengan metode Structural Equation Modeling (SEM). Hasil penelitian menunjukkan bahwa gaya kepemimpinan transformasional, transaksional, dan melayani memiliki pengaruh positif dan signifikan terhadap keterlibatan karyawan, yang kemudian meningkatkan kinerja. Namun, keterlibatan karyawan tidak berfungsi sebagai variabel mediasi signifikan dalam hubungan antara kepemimpinan melayani dan kinerja karyawan. Penelitian ini menawarkan kebaruan dengan mengkaji pengaruh gaya kepemimpinan terhadap kinerja karyawan magang di sektor F&B, topik yang jarang diteliti sebelumnya. Selain itu, eksplorasi peran mediasi keterlibatan karyawan memberikan wawasan mendalam tentang mekanisme pengaruh kepemimpinan dalam konteks magang. Kontribusi teoritis penelitian ini terletak pada pengembangan Teori Sistem Sosial (Talcott Parsons, 1951) dengan menunjukkan bagaimana gaya kepemimpinan memengaruhi fungsi organisasi sebagai sistem sosial dan menjelaskan bagaimana berbagai elemen dalam organisasi, seperti gaya kepemimpinan dan keterlibatan karyawan, berinteraksi untuk mencapai keseimbangan, stabilitas, dan efektivitas secara keseluruhan. Penelitian ini juga memperluas teori tersebut dengan menggambarkan bagaimana gaya kepemimpinan yang berbeda memengaruhi fungsi sistem sosial ini.

This study analyzes the influence of transformational, transactional, and servant leadership styles on employee performance, with employee engagement as a mediating variable. The study focuses on intern employees at PT XYZ, operating in the food and beverage (F&B) sector. Data were collected from 110 respondents using questionnaires and analyzed with the Structural Equation Modeling (SEM) method. The results indicate that transformational, transactional, and servant leadership styles have a positive and significant impact on employee engagement, which subsequently enhances performance. However, employee engagement does not serve as a significant mediating variable in the relationship between servant leadership and employee performance. This study offers novelty by examining the influence of leadership styles on intern performance in the F&B sector, a topic rarely addressed in previous research. Additionally, the exploration of employee engagement as a mediating role provides deeper insights into the mechanisms of leadership influence within the internship context. The theoretical contribution of this research lies in extending Social System Theory (Talcott Parsons, 1951) by demonstrating how leadership styles affect the functioning of organizations as social systems and explaining how various elements within an organization, such as leadership styles and employee engagement, interact to achieve balance, stability, and overall effectiveness. This research also expands the theory by illustrating how different leadership styles influence the functioning of these social systems.

Article Details

Section
Articles
Author Biographies

Febiola Valentina, Universitas Tarumanagara

Program Studi Manajemen, Fakultas Ekonomi dan Bisnis, Universitas Tarumanagara Jakarta

Yanuar Yanuar, Universitas Tarumanagara

Program Studi Manajemen, Fakultas Ekonomi dan Bisnis, Universitas Tarumanagara Jakarta

References

Abdelwahed, N. A. A., Soomro, B. A., & Shah, N. (2023). Predicting employee performance through transactional leadership and entrepreneur’s passion among the employees of Pakistan. Asia Pacific Management Review, 28(1), 60–68. https://doi.org/10.1016/j.apmrv.2022.03.001

Abdullah, H. O., Atshan, N., Al-Abrrow, H., Alnoor, A., Valeri, M., & Erkol Bayram, G. (2023). Leadership styles and sustainable organizational energy in family business: modeling non-compensatory and nonlinear relationships. Journal of Family Business Management, 13(4), 1104–1131. https://doi.org/10.1108/JFBM-09-2022-0113

Agatha, S. C., Armando, M., & Go, B. (2021). Pengaruh servant leadership terhadap kinerja karyawan melalui employee engagement di Restoran Shaburi & Kintan Buffet Surabaya. Jurnal Manajemen Perhotelan, 7(2), 63–74. https://doi.org/10.9744/jmhot.7.2.63-74

Ahmad, T., Farrukh, F., & Nazir, S. (2015). Capacity building boost employees performance. Industrial and Commercial Training, 47(2), 61–66. https://doi.org/10.1108/ICT-05-2014-0036

Alahbabi, A. M. F., Binti Robani, A., & Bin Zainudin, M. Z. (2023). A Framework of Servant Leadership Impact on Job Performance: The Mediation Role of Employee Happiness in UAE Healthcare Sector. Quality - Access to Success, 24(194), 69–79. https://doi.org/10.47750/QAS/24.194.08

Angelika, M. & Yanuar, Y. (2019). Pengaruh gaya kepemimpinan transformasional, budaya organisasi, kepuasan kerja, dan motivasi terhadap kinerja karyawan PT. Vizta Irama Sukses di Jambi. Jurnal Manajerial dan Kewirausahaan, 1(3), 541-547. https://doi.org/10.24912/jmk.v1i3.5366

Ansari, M. S. A., Abouraia, M., El Morsy, R., & Thumiki, V. R. R. (2024). Influence of transformational and transactional leadership on agile project success. Project Leadership and Society, 5. https://doi.org/10.1016/j.plas.2024.100136

Arefin, M. S., Faroque, O., Zhang, J., & Long, L. (2023). High-performance work systems and organizational citizenship behavior: the role of goal congruence and servant leadership. International Journal of Emerging Markets, 18(11), 5432–5453. https://doi.org/10.1108/IJOEM-03-2019-0209

Ayu Putu Widani Sugianingrat, I., Rini Widyawati, S., Alexandra de Jesus da Costa, C., Ximenes, M., Dos Reis Piedade, S., & Gede Sarmawa, W. (2019). The employee engagement and OCB as mediating on employee performance. International Journal of Productivity and Performance Management, 68(2), 319–339. https://doi.org/10.1108/IJPPM-03-2018-0124

Ben Sedrine, S., Bouderbala, A., & Nasraoui, H. (2020). Leadership style effect on virtual team efficiency: trust, operational cohesion and media richness roles. Journal of Management Development, 40(5), 365–388. https://doi.org/10.1108/JMD-10-2018-0289

Biswakarma, G., & Subedi, K. (2024). The mediating role of employee engagement on the relationship between learning culture and employee performance in service sector. Learning Organization. https://doi.org/10.1108/TLO-09-2023-0178

Cai, M., Wang, M., & Cheng, J. (2024). The Effect of Servant Leadership on Work Engagement: The Role of Employee Resilience and Organizational Support. Behavioral Sciences, 14(4). https://doi.org/10.3390/bs14040300

Cheng, Z., & Zhu, C. (2023). Leadership Styles of Mid-level Educational Leaders Perceived by Academic Members: An Exploratory Study among Chinese Universities. Research in Educational Administration and Leadership, 8(4), 762–794. https://doi.org/10.30828/real.1255643

Daulay, H. E., & Asikin, Z. (2024). Improving Em-ployee Performance Effectiveness Strategy In Implementing Hybrid Working At Switching Service Companies. Eduvest-Journal of Universal Studies, 4(5), 4091–4103. http://eduvest.greenvest.co.id

Fakhri, M., Raharja, S. J., Purnomo, M., & Rivani, R. (2024). Developing potential of female employees: The mediating role of engagement and citizenship behavior in servant leadership. Journal of Infrastructure, Policy and Development, 8(6). https://doi.org/10.24294/jipd.v8i6.3967

Farzana, S., & Charoensukmongkol, P. (2024). Effects of transformational leadership on psychological empowerment and employee engagement: a comparative study of Bangladesh and Thailand. Journal of Asia Business Studies, 18(4), 1094–1113. https://doi.org/10.1108/JABS-07-2023-0256

Fokina, O., Ivanovskaya, Z., Mottaeva, A., & Khubaev, A. (2023). The conceptual role of leadership in project management. E3S Web of Conferences, 458. https://doi.org/10.1051/e3sconf/202345804020

Goyal, R., Sheoran, N., & Sharma, H. (2024). Resilience! An intensifier for servant leadership? An employee engagement perspective. Evidence-Based HRM. https://doi.org/10.1108/EBHRM-05-2023-0101

Jangsiriwattana, T. (2019). The relationship between transformational and transactional leadership: employee perceptions of organizational performance and work engagement. Journal of the International Academy for Case Studies (Vol. 25, Issue 3).

Kungwola, K. (2023). Leadership styles and employee commitment. E3S Web of Conferences, 452. https://doi.org/10.1051/e3sconf/202345205004

Madison, K., Fernando, J., Robberts, J., & Eva, N. (2023). From hero to humility: Critical approaches to teaching servant leadership. New Directions for Student Leadership, 2023(180), 37–47. https://doi.org/10.1002/yd.20579

Maharani, A., & Tamara, D. (2024). The role of disruption in the impact of multiple leadership styles on bank performance: evidence from Indonesia. Banks and Bank Systems, 19(3), 151–163. https://doi.org/10.21511/bbs.19(3).2024.13

Mujeeb, T., Khan, N. U., Obaid, A., Yue, G., Bazkiaei, H. A., & Samsudin, N. A. (2021). Do servant leadership self-efficacy and benevolence values predict employee performance within the banking industry in the post-covid-19 era: Using a serial mediation approach. Administrative Sciences, 11(4). https://doi.org/10.3390/admsci11040114

Oude Groote Beverborg, A. (2024). Professional learning activity in and of teacher teams: multilevel assessment of how transformational leadership, goal interdependence, and collective efficacy affect information sharing. Empirical Research in Vocational Education and Training, 16(1). https://doi.org/10.1186/s40461-024-00163-3

Rahim, A., Rosid, M. H. O., & Hasan, N. (2024). Risk culture and employee performance for optimal organizational success: the mediating role of employee satisfaction and employee engagement. Management Research Review. https://doi.org/10.1108/MRR-12-2023-0892

Rahmadini, A. N., Basith, R., & Khan, F. (2024). Influence of Transformational Leadership and Organizational Support on Employee Performance, with Employee Engagement as a Mediating Variabel. 5(6), 3127.

Saad, G. Ben, & Abbas, M. (2019). Drivers of employee engagement and role of transactional leadership-case of pakistani banking sector. Humanities and Social Sciences Reviews, 7(6), 233–241. https://doi.org/10.18510/hssr.2019.7643

Sihombing, S., Astuti, E. S., Al Musadieq, M., Hamied, D., & Rahardjo, K. (2018). The effect of servant leadership on rewards, organizational culture and its implication for employee’s performance. International Journal of Law and Management, 60(2), 505–516. https://doi.org/10.1108/IJLMA-12-2016-0174

Simamora, P., Ketut Sudiarditha, I., & Yohana, C. (2019). The Effect of Servant Leadership on Employee Performance with Employee Engagement and Organizational Citizenship Behavior (OCB) As A Mediation Variable in Mandiri Inhealthth. 2(3). https://doi.org/10.33648/ijoaser.v2i2.36

Suhendra, R. (2021). Role of Transactional Leadership in Influencing Motivation, Employee Engagement, and Intention to Stay. KnE Social Sciences. https://doi.org/10.18502/kss.v5i5.8809

Tarab, S. (2024). How Islamic work ethics predict work engagement: a double mediation model. Society and Business Review. https://doi.org/10.1108/SBR-09-2023-0277

Thanh, N. H., & Quang, N. Van. (2022). Transformational, Transactional, Laissez-faire Leadership Styles and Employee Engagement: Evidence From Vietnam’s Public Sector. SAGE Open, 12(2). https://doi.org/10.1177/21582440221094606

Udin, U. (2023). A mediation-moderation model of transformational leadership and intrinsic work motivation for nurturing employee performance. Journal of Social Economics Research, 10(2), 22–33. https://doi.org/10.18488/35.v10i2.3321

Ul Hassan, F. S., & Ikramullah, M. (2024). Transformational leadership and employees’ work engagement: the simple and parallel mediation of self-efficacy and trust in the leader. Journal of Organizational Effectiveness, 11(2), 448–465. https://doi.org/10.1108/JOEPP-09-2022-0275

Veliando, M., & Yanuar, Y. (2021). Pengaruh kepemimpinan transformasional terhadap kinerja karyawan yang dimediasi oleh motivasi. Jurnal Manajerial dan Kewirausahaan, 3(2), 407-416. https://doi.org/10.24912/jmk.v3i2.11887