Pengaruh Work Life Balance dan Kepuasan Kerja terhadap Loyalitas Karyawan pada Hotel X di Jakarta Selatan

Article Sidebar

PDF
Published: Jan 31, 2025
DOI: https://doi.org/10.24912/jmk.v7i1.32995
Keywords:
work life balance, kepuasan kerja, loyalitas karyawan, job satisfaction, employee loyalty
Dimensions
Altmetrics
Statistics
Read Counter : 62
Download : 86
Crossmark/ Data Version

Main Article Content

Nichoulas Andrew Hermanto
Universitas Tarumanagara
Carol Daniel Kadang
Universitas Tarumanagara

Abstract

Tujuan dari penelitian adalah menemukan efek dari work life balance dan kepuasan kerja terhadap loyalitas karyawan pada Hotel X di Jakarta Selatan. Metode yang digunakan dalam penelitian ini adalah pendekatan deskriptif kuantitatif dengan melibatkan 65 responden bagian finance di Hotel X. Hasil pengumpulan data diolah dengan menggunakan partial least square-structural equation modelling (PLS-SEM) dengan menggunakan software SMARTPLS. Hasil penelitian menunjukkan (1) work life balance memiliki pengaruh positif dan signifikan terhadap loyalitas karyawan pada Hotel X (2) kepuasan kerja memiliki pengaruh positif dan signifikan terhadap loyalitas karyawan pada Hotel X.
 

The aim of the research is to find the effect of work-life balance and job satisfaction on employee loyalty at Hotel X in South Jakarta. The method used in this research is a quantitative descriptive approach involving 65 respondents from the finance department at Hotel X. The results of data collection were processed using the partial least squares structural equation model (PLS-SEM) using SMARTPLS software. The research results show (1) work life balance has a positive and significant influence on employee loyalty at Hotel X (2) job satisfaction has a positive and significant influence on employee loyalty at Hotel X.

Article Details

Issue
Vol. 7 No. 1 (2025): Jurnal Manajerial dan Kewirausahaan
Section
Articles
Creative Commons License

This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.

This work is licensed under a Jurnal Muara Ilmu Ekonomi dan Bisnis Creative Commons Attribution-ShareAlike 4.0 International License.,/p>

Author Biographies

Nichoulas Andrew Hermanto, Universitas Tarumanagara

Program Studi Manajemen, Fakultas Ekonomi dan Bisnis, Universitas Tarumanagara Jakarta

Carol Daniel Kadang, Universitas Tarumanagara

Program Studi Manajemen, Fakultas Ekonomi dan Bisnis, Universitas Tarumanagara Jakarta

References

Angelina, E. & Yanuar, Y. (2021). Pengaruh Organizational Learning Culture terhadap Employee Performance dengan Job Satisfaction sebagai Mediasi. Jurnal Manajerial dan Kewirausahaan, 3(4), 962-969. https://doi.org/10.24912/jmk.v3i4.13438

Arianto, N. (2018). Pengaruh Kualitas Pelayanan terhadap Kepuasan dan Loyalitas Pengunjung dalam Menggunakan Jasa Hotel Rizen Kedaton Bogor. Jurnal Pemasaran Kompetitif, 1(2), 83-101. https://doi.org/10.32493/jpkpk.v1i2.856

Bhende, P., Mekoth, N., Ingalhalli, V., & Reddy, Y. V. (2020). Quality of Work Life and Work–Life Balance. Journal of Human Values, 26(3), 256-265. https://doi.org/10.1177/0971685820939380

Cesarina Mason, Michela, Rubens Pauluzzo, & Rana Muhammad Umar. 2022. “Recycling Habits and Environmental Responses to Fast-Fashion Consumption: Enhancing the Theory of Planned Behavior to Predict Generation Y Consumers’ Purchase Decisions.” Waste Management 139: 146–57. https://doi.org/10.1016/j.wasman.2021.12.012

Dhani, Ni Kadek Sari Jayanti, & Ida Bagus Ketut Surya. 2023. “Pengaruh Motivasi, Kompensasi Dan Lingkungan Kerja Terhadap Kepuasan Kerja Karyawan (Studi Pada Pt Bali Busana Kreasi Di Kabupaten Badung).” E-Jurnal Manajemen Universitas Udayana 12 (6): 602. https://doi.org/10.24843/ejmunud.2023.v12.i06.p04

Hartika, Adelia, Mutiara Fitridiani, & Masduki Asbari. 2023. “The Effect of Job Satisfaction and Job Loyalty on Employee Performance: A Narrative Literature Review.” Journal of Information Systems and Management (JISMA) 2 (3): 9–15.

Helmi, S., Ariana, S., & Supardin, L. 2022. “The Role of Brand Image as a Mediation of The Effect of Advertising and Sales Promotion on Customer Purchase Decision.” Journal of Economics and Sustainable Development, no. August. https://doi.org/10.7176/jesd/13-8-09

Irma. 2020. “Pengaruh Lingkungan Kerja Terhadap Kepuasan Kerja Pegawai.” Jurnal Diversita 3 (2): 25. https://doi.org/10.31289/diversita.v3i2.1259

Komen, Paul Kipkemoi. 2019. “Does Alignment of Resources to Strategic Goal Affect Performance of Public Secondary Schools ? The Case of Public Secondary Schools in Koibatek Sub-County , Kenya,” 4–7.

Malik, Mariyam, Musarrat Shamshir, & Khurram Khan. 2020. “Association of Work-Life Balance and Job Satisfaction in Commercial Pilots: A Case Study of Pakistan.” Independent Journal of Management & Production 11 (3): 998. https://doi.org/10.14807/ijmp.v11i3.1061

Max, C. & Widjaja, O. H. (2023). Pengaruh Disiplin, Kepemimpinan, Motivasi terhadap Kepuasan Kerja Karyawan di PT. Pemindo Multi Sukses Jakarta. Jurnal Manajerial dan Kewirausahaan, 5(3), 595-602. https://doi.org/10.24912/jmk.v5i3.25338

Sugiyono. 2018. Metode Penelitian. Bandung: Alfabeta.