Dampak Advertising, Influencer, dan Ulasan Online terhadap Keputusan Pembelian Shopee di Jakarta Barat
Main Article Content
Abstract
This study aims to examine the effect of advertising attractiveness, influencer marketing and online customer reviews on the purchase decision of Shopee E-commerce users in West Jakarta. Researchers used 135 respondents who are active students of Tarumanagara University and Bina Nusantara University who shop using Shopee. The data were processed using SmartPLS 4 software with data analysis, such as validity and reliability tests; coefficient of determination; effect size; and bootstrap hypothesis testing. The results stated that advertising attractiveness, influencer marketing, and online customer reviews have a positive and significant effect on the purchase decision of E-commerce consumers in West Jakarta.
Article Details

This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.
This work is licensed under a Jurnal Muara Ilmu Ekonomi dan Bisnis Creative Commons Attribution-ShareAlike 4.0 International License.,/p>
References
Abideen, Z. U. & Saleem, S. (2011). Effective Advertising and Its Influence on Consumer Buying Behavior. European Journal of Business and Management, 3(3), 55-65.
Ajzen, I. (1991). The Theory of Planned Behavior. Organizational Behavior and Human Decision Processes, 50(2), 179–211. https://doi.org/10.1016/0749-5978(91)90020-T
Ajzen, I. (2008). Consumer Attitudes and Behavior. Dalam Handbook of Consumer Psychology, 525-548. Lawrence Erlbaum Associates.
Almana, M & Mirza, A. 2013. The Impact Of Electronic Word Of Mouth On Cunsumer Purchasing Decision. International Journal of Computer Applications, 82(9), 23-31.
Amandeep, Dr. Seema Varshney, & Syed Aulia. (2017). The Impact of Advertising on Consumer Purchase Decision with Reference to Consumer Durable Goods in Oman. International Journal of Managerial Studies and Research, 5(12). https://doi.org/10.20431/2349-0349.0512002
Ardianti, A. N., & Widiartanto, M. A. (2019). Pengaruh Online Customer Review dan Online Customer Rating terhadap Keputusan Pembelian melalui Marketplace Shopee . Jurnal Ilmu Administrasi Bisnis, 1–11.
Brown & Fiorella (2008) Influence Marketing – How to create, manage, and measure brand influencers in social media marketing
Chandra, C. & Keni, K. (2019). Pengaruh Brand Awareness, Brand Association, Perceived Quality, dan Brand Loyalty terhadap Customer Purchase Decision. Jurnal Muara Ilmu Ekonomi dan Bisnis, 3(1), 176-185. https://doi.org/10.24912/jmieb.v3i1.3506
Cheung, C. M. K., & Thadani, D. R. (2012). The impact of electronic word-of-mouth communication: A literature analysis and integrative model. Decision Support Systems, 54(1), 461–470. https://doi.org/10.1016/j.dss.2012.06.008
Chopra, A., & Avhad, V. (2020). Influencer Marketing: An Exploratory Study to Identify Antecedents of Consumer Behavior of Millennial. Business Perspectives and Research. https://doi.org/10.1177/2278533720923486
Guptaa, M. (2021). Impact of influencer marketing on consumer purchase behavior during the pandemic. International Journal of Innovative Research in Engineering & Multidisciplinary Physical Sciences, 9(4), 154–165.
Hair, J. F., Hult, G. T., Ringle, C. M., & Sarstedt, M. (2022). A primer on partial least squares structural equation modeling (pls-sem). Los Angeles: SAGE. From https://lccn.loc.gov/2021004786
Halila Titin Hariyanto, & Lantip Trisunarno. (2020). Analisis Pengaruh Online Customer Review, Online Customer Rating, dan Star Seller terhadap Kepercayaan Pelanggan Hingga Keputusan Pembelian pada Toko Online di Shopee. JURNAL TEKNIK ITS, 9.
Hanaysha, J. R. (2018). An examination of the factors affecting consumer’s purchase decision in the Malaysian retail market. PSU Research Review, 2(1), 7–23. https://doi.org/10.1108/PRR-08-2017-0034
Kristiani, P. & Keni, K. (2021). Pengaruh E-Service Quality, Perceived E-Word of Mouth, dan E- Satisfaction terhadap Purchase Intention Produk Kecantikan di Website Beauty E- Commerce. Jurnal Manajemen dan Kewirausahaan, 6(5), 536-541. https://doi.org/10.24912/jmbk.v6i5.20320
Lou, C., & Yuan, S. (2019). Influencer marketing: How message value and credibility affect consumer trust of branded content on social media. Journal of Interactive Advertising, 19(1), 58–73. https://doi.org/10.1080/15252019.2018.1533501
Mandiri, L. N. P., Jamhari, J., & Darwanto, D. H. (2022). Influencer Marketing Affect Consumer Purchase Decisions On Cimory Product. Agro Ekonomi, 33(2), 80. https://doi.org/10.22146/ae.73195
Morissan, M. A. (2010). Periklanan Komunikasi Pemasaran Tepadu (Pertama). Jakarta: Kencana Prenada Media Group. Sugiyono. (2020). Metode Penelitian Kuantitatif, Kualitatif, dan RNB (2nd ed). Alfabeta.
Park, Cheol, dan Thae Min Lee. (2009). “Information direction, website reputation and eWOM effect: A moderating role of product type.” Journal of Business Research 62 (1): 61-67. https://doi.org/10.1016/j.jbusres.2007.11.017
Schiffman, Leon G., dan Kanuk, Leslie Lazar. 2009. Perilaku Konsumen. Alih bahasa Zulkifli Kasip. Jakarta: PT. Indeks Group Gramedia
Yolandita, E. N. , W. , S. M. (2022). Analisis Pengaruh Daya Tarik Iklan, Kualitas Informasi, Kemudahaan dan Kepercayaan terhadap Keputusan Pembelian Marketplace Shopee. Jurnal Sosial Dan Teknologi.