Faktor-Faktor yang Mempengaruhi Kinerja Karyawan dengan Kepuasan Kerja sebagai Variabel Mediasi

Main Article Content

Steven Steven
Yanuar Yanuar

Abstract

Penelitian ini membahas bagaimana kepemimpinan transformasional, lingkungan kerja, dan penghargaan terhadap kinerja karyawan dengan kepuasan kerja sebagai variabel mediasi di perusahaan XYZ. Tujuan dari penelitian adalah menemukan efek dari kepemimpinan transformasi, lingkungan kerja, dan penghargaan, serta kepuasan kerja sebagai variabel mediasi terhadap kinerja karyawan di perusahaan XYZ. Metode yang digunakan dalam penelitian ini adalah pendekatan deskriptif kuantitatif dengan desain penelitian cross-sectional dengan melibatkan 126 responden melalui GoogleForm. Hasil pengumpulan data diolah dengan menggunakan aplikasi SMART PLS. Hasil penelitian menunjukkan kepemimpinan transformasionalmemiliki pengaruh positif tidak signifikan terhadap kinerja karyawan, lingkungan kerja memiliki pengaruh positif signifikan terhadap kinerja karyawan, penghargaan memiliki pengaruh positif tidak signifikan terhadap kinerja karyawan, kepuasan kerja memiliki pengaruh positif signifikan terhadap kinerja karyawan, kepemimpinan transformasional memiliki pengaruh positif signifikan terhadap kepuasan kerja, lingkungan kerja memiliki pengaruh positif signifikan terhadap kepuasan kerja, penghargaan memiliki pengaruh positif tidak signifikan terhadap kepuasan kerja di perusahaanXYZ. Kepuasan kerja dapat memediasi pengaruh positif dan signifikan antara kepemimpinan transformasional, lingkungan kerja, dan penghargaanterhadap kinerja karyawan di perusahaan XYZ.
 

This research discusses how transformational leadership, work environment, and appreciation for employee performance with job satisfaction asmediating variables in XYZ company. The aim of the research is to find the effects of transformational leadership, work environment, and rewards, aswell as job satisfaction as mediating variables on employee performance at XYZ company. The method used in this research is a quantitative descriptiveapproach with a cross-sectional research design involving 126 respondents via Google Form. The results of data collection are processed using the SMART PLS application. The research results show that transformational leadership has an insignificant positive influence on employee performance, the work environment has a significant positive influence on employee performance, rewards have an insignificant positive influence on employeeperformance, job satisfaction has a significant positive influence on employee performance, transformational leadership has a significant positiveinfluence on job satisfaction, the work environment has a significant positive influence on job satisfaction, awards have an insignificant positiveinfluence on job satisfaction at XYZ company. Job satisfaction can mediate the positive and significant influence between transformational leadership,work environment, and rewards on employee performance at XYZ company.

Article Details

Section
Articles
Author Biographies

Steven Steven, Universitas Tarumanagara

Program Studi Manajemen, Fakultas Ekonomi dan Bisnis, Universitas Tarumanagara Jakarta

Yanuar Yanuar, Universitas Tarumanagara

Program Studi Manajemen, Fakultas Ekonomi dan Bisnis, Universitas Tarumanagara Jakarta

References

Alwali, Joather, & Wafaa Alwali. 2022. “The Relationship between Emotional Intelligence,

Anasi, Stella Ngozi. 2020. “Perceived Influence of Work Relationship, Work Load and Physical Work Environment on Job Satisfaction of Librarians in South-West, Nigeria.” Global Knowledge, Memory and Communication 69 (6–7): 377–98. https://doi.org/10.1108/GKMC-11-2019-0135

Angelina, E. & Yanuar, Y. (2021). Pengaruh Organizational Learning Culture terhadap Employee Performance dengan Job Satisfaction sebagai Mediasi. Jurnal Manajerial dan Kewirausahaan, 3(4), 962-969. https://doi.org/10.24912/jmk.v3i4.13438

Aruldoss, Alex, Kellyann Berube Kowalski, Miranda Lakshmi Travis, and Satyanarayana Parayitam. 2022. The Relationship between Work–Life Balance and Job Satisfaction: Moderating Role of Training and Development and Work Environment. Journal of Advances in Management Research. Vol. 19. https://doi.org/10.1108/JAMR-01-2021-0002

Asbari, Masduki, Agus Purwanto, & Dewiana Novitasari. 2022. “Kepuasan Kerja Guru: Di Antara Kepemimpinan Transformasional Dan Transaksional.” Jurnal Pendidikan Transformatif 1 (1): 7–12.

Astuty, Isthofaina, & Udin Udin. 2020. “The Effect of Perceived Organizational Support and Transformational Leadership on Affective Commitment and Employee Performance.” Journal of Asian Finance, Economics and Business 7 (10): 401–11. https://doi.org/10.13106/jafeb.2020.vol7.no10.401

Ba Phong, Le, Trung Thanh Le, Phong LE Ba, & Thanh LE Trung. 2023. “Transformational Leadership and Innovation Capability: Roles of Knowledge-Centered Culture and Knowledge Sharing.” Journal of Asian Finance 10 (1): 111–21. https://doi.org/10.13106/jafeb.2023.vol10.no1.0111

Badrianto, Yuan, & Muhamad Ekhsan. 2019. “The Effect of Work Environment and Motivation on Employee Performance of Pt. Hasta Multi Sejahtera Cikarang” 1 (1): 64–70.

Chen, Taibo, Shuaikang Hao, Kaifang Ding, Xiaodong Feng, Gendao Li, and Xiao Liang. 2020. “The Impact of Organizational Support on Employee Performance.” Employee Relations 42 (1): 166–79. https://doi.org/10.1108/ER-01-2019-0079

Curado, Carla, & Rúben Santos. 2022. “Transformational Leadership and Work Performance in Health Care: The Mediating Role of Job Satisfaction.” Leadership in Health Services 35 (2): 160–73. https://doi.org/10.1108/LHS-06-2021-0051

Dhani, Ni Kadek Sari Jayanti, & Ida Bagus Ketut Surya. 2023. “Pengaruh Motivasi, Kompensasi Dan Lingkungan Kerja Terhadap Kepuasan Kerja Karyawan (Studi Pada Pt Bali Busana Kreasi Di Kabupaten Badung).” E-Jurnal Manajemen Universitas Udayana 12 (6): 602. https://doi.org/10.24843/ejmunud.2023.v12.i06.p04

Eliyana, Anis, Syamsul Ma’arif, & Muzakki. 2019. “Job Satisfaction and Organizational Commitment Effect in the Transformational Leadership towards Employee Performance.” European Research on Management and Business Economics 25 (3): 144–50. https://doi.org/10.1016/j.iedeen.2019.05.001

Ferdinand, Novingky, & Ahmad Satibi. 2021. “Pengaruh Penghargaan Terhadap Kinerja Karyawan Minimarket.” Jurnal Manajemen Bisnis Dan Keuangan 2 (1): 30–37. https://doi.org/10.51805/jmbk.v2i1.31

Greimel, Nina S., Dominik K. Kanbach, & Mihaela Chelaru. 2023. “Virtual Teams and Transformational Leadership: An Integrative Literature Review and Avenues for Further Research.” Journal of Innovation and Knowledge 8 (2): 100351. https://doi.org/10.1016/j.jik.2023.100351

Gunawan, A., Sopandi, E., Malsabila, M., Pangestu, M. I., & Assifah, R. (2023). Pengaruh Reward and Punishment terhadap Kinerja Karyawan PT. Bintang Toedjoe Cikarang. Jurnal Manajemen, 11(1), 1-9. https://doi.org/10.36546/jm.v11i1.862

Hafee, Iqra, Zhu Yingjun, Saba Hafeez, Rafiq Mansoor, & Khaliq Ur Rehman. 2019. “Impact of Workplace Environment on Employee Performance: Mediating Role of Employee Health.” Business, Management and Education 17 (2): 173–93. https://doi.org/10.3846/bme.2019.10379

Hair, Joseph F., G. Tomas M. Hult, Christian M. Ringle, Marko Sarstedt, & Kai Oliver Thiele. 2017. “Mirror, Mirror on the Wall: A Comparative Evaluation of Composite-Based Structural Equation Modeling Methods.” Journal of the Academy of Marketing Science 45 (5): 616–32. https://doi.org/10.1007/s11747-017-0517-x

Hajiali, Ismail, Andi Muhammad Fara Kessi, B. Budiandriani, Etik Prihatin, Muhammad Mukhlis Sufri, & Acai Sudirman. 2022. “Determination of Work Motivation, Leadership Style, Employee Competence on Job Satisfaction and Employee Performance.” Golden Ratio of Human Resource Management 2 (1): 57–69. https://doi.org/10.52970/grhrm.v2i1.160

Hartika, Adelia, Mutiara Fitridiani, & Masduki Asbari. 2023. “The Effect of Job Satisfaction and Job Loyalty on Employee Performance: A Narrative Literature Review.” Journal of Information Systems and Management (JISMA) 2 (3): 9–15

Hendri, Muhammad Irfani. 2019. “The Mediation Effect of Job Satisfaction and Organizational Commitment on the Organizational Learning Effect of the Employee Performance.” International Journal of Productivity and Performance Management 68 (7): 1208–34. https://doi.org/10.1108/IJPPM-05-2018-0174

Hilton, Sam Kris, Helen Arkorful, & Albert Martins. 2021. “Democratic Leadership and Organizational Performance: The Moderating Effect of Contingent Reward.” Management Research Review 44 (7): 1042–58. https://doi.org/10.1108/MRR-04-2020-0237

Hoffman. 2021. “People Management Skills, Employee Attrition, and Manager Rewards.” Elementary Education in India: Progress towards UEE, DISE 2010 - 11, 12–26. http%3A%2F%2Fwww.dise.in%2Fdownloads%2Fpublications%2Fpublications%2520201 0-11%2Fflash%2520statistics-2010-11.pdf.

Irma. 2020. “Pengaruh Lingkungan Kerja Terhadap Kepuasan Kerja Pegawai.” Jurnal Diversita

(2): 25. https://doi.org/10.31289/diversita.v3i2.1259.

Koo, Bonhak, Jongsik Yu, Bee Lia Chua, Sanghyeop Lee, & Heesup Han. 2020. “Relationships among Emotional and Material Rewards, Job Satisfaction, Burnout, Affective Commitment, Job Performance, and Turnover Intention in the Hotel Industry.” Journal of Quality Assurance in Hospitality and Tourism 21 (4): 371–401. https://doi.org/10.1080/1528008X.2019.1663572

Kumari, K, Ali, S. B., Khan, N. U. N., & Abbas, J. (2021). Examining the Role of Motivation and Reward in Employees’ Job Performance through Mediating Effect of Job Satisfaction: An Empirical Evidence International Journal of Organizational Leadership. International Journal of Organizational Leadership, 10, 401-420. https://doi.org/10.33844/ijol.2021.60606

Mira, Mohammed Saud, Yap Voon Choong, & Chan Kok Thim. 2019. “The Effect of HRM Practices and Employees’ Job Satisfaction on Employee Performance.” Management Science Letters 9 (6): 771–86. https://doi.org/10.5267/j.msl.2019.3.011

Noorazem, Nurul Asyiqin, Sabiroh Md Sabri, & Eliy Nazira Mat Nazir. 2021. “The Effects of Reward System on Employee Performance.” Jurnal Intelek 16 (1): 40–51. https://doi.org/10.24191/ji.v16i1.362

Nurjanah, Siti, Vina Pebianti, & Agung Wahyu Handaru. 2020. “The Influence of Transformational Leadership, Job Satisfaction, and Organizational Commitments on Organizational Citizenship Behavior (OCB) in the Inspectorate General of the Ministry of Education and Culture.” Cogent Business and Management 7 (1). https://doi.org/10.1080/23311975.2020.1793521

Nurrohmat. 2021. “Pengaruh Kepuasan Kerja Terhadap Kinerja Karyawan.” Jurnal Riset Bisnis Dan Investasi 2 (2): 15. https://doi.org/10.35697/jrbi.v2i2.71

Ong, Sherly, Hendry Hendry, Vivi Winata, & Monika Monika. 2021. “The Influence of Discipline, Work Environment, and Work Commitment on Job Satisfaction.” International Journal of Social Science and Business 5 (2): 174–79. https://doi.org/10.23887/ijssb.v5i2.34976

Paais, Maartje, & Jozef R. Pattiruhu. 2020. “Effect of Motivation, Leadership, and Organizational Culture on Satisfaction and Employee Performance.” Journal of Asian Finance, Economics and Business 7 (8): 577–88. https://doi.org/10.13106/JAFEB.2020.VOL7.NO8.577

Purwanto, Agus. 2019. “How The Role of Digital Marketing and Brand Image on Food Product Purchase Decisions? An Empirical Study on Indonesian SMEs in the Digital Era.” Journal of Industrial Engineering & Management Research 3 (6): 34–41.

Purwanto. 2021. “… in the Relationship between Transformational Leadership, Knowledge Management, Work Environment and Performance Quality Management Strategies ….” GATR Journal of Management and Marketing Review, no. February.

Putri, V. L. & Widjaja, H. (2019). Pengaruh Kecerdasan Emosional, Penghargaan dan Kepemimpinan Transformasional terhadap Kepuasan Kerja Pada PT Catur Mitra Sejati Sentosa (Mitra 10). Jurnal Manajerial dan Kewirausahaan, 1 (1), 1-12. https://doi.org/10.24912/jmk.v1i1.2794

Rabuana, N. K. D. N. & Yanua, Y. (2023). The Influence of Work Environment and Work Engagement on Employee Performance Mediated by Employee Well-Being. Munaddhomah: Jurnal Manajemen Pendidikan Islam, 4(3), 541–557. https://doi.org/10.31538/munaddhomah.v4i3.523

Rachman. 2021. “Pengaruh Lingkungan Kerja Dan Budaya Organisasi Terhadap Kepuasan Kerja Karyawan.” Jurnal Manajerial Dan Kewirausahaan 3 (3): 853. https://doi.org/10.24912/jmk.v3i3.13217

Rohim, Abdul, & I. Gede Sujana Budhiasa. 2019. “Organizational Culture as Moderator in the Relationship between Organizational Reward on Knowledge Sharing and Employee Performance.” Journal of Management Development 38 (7): 538–60. https://doi.org/10.1108/JMD-07-2018-0190

Say. 2020. “Pengaruh Reward Dan Insentif Terhadap Kepuasan Kerja Agen Platinum Di Wilayah DKI Jakarta.” Jurnal Ilmiah Indonesia 5 (11): 1273–1282.

Setyo Widodo, Djoko, & Andri Yandi. 2022. “Model Kinerja Karyawan: Kompetensi, Kompensasi Dan Motivasi, (Literature Review MSDM).” Jurnal Ilmu Multidisplin 1 (1): 1– 14. https://doi.org/10.38035/jim.v1i1.1

Siagian, Nancy Florida, Ambo Enre, & R. Elfrida Panjaitan. 2021. “Pengaruh Kepemimpinan Dan Sistem Penghargaan Terhadap Kinerja Pegawai Dengan Kepuasan Kerja Sebagai Variabel Media.” Jesya (Jurnal Ekonomi & Ekonomi Syariah) 2 (2): 453–61. https://doi.org/10.36778/jesya.v2i2.113

Sihaloho, Ronal Donra, & Hotlin Siregar. 2020. “Pengaruh Lingkungan Kerja Terhadap Kinerja Karyawan Pada PT. Super Setia Sagita Medan.” Jurnal Ilmiah Socio Secretum 9 (2): 273 81.

Soomro, Bahadur Ali, and Naimatullah Shah. 2019. “Determining the Impact of Entrepreneurial Orientation and Organizational Culture on Job Satisfaction, Organizational Commitment, and Employee’s Performance.” South Asian Journal of Business Studies 8 (3): 266–82. https://doi.org/10.1108/SAJBS-12-2018-0142

Stater, Keely Jones, & Mark Stater. 2019. “Is It ‘Just Work’? The Impact of Work Rewards on Job Satisfaction and Turnover Intent in the Nonprofit, For-Profit, and Public Sectors.” American Review of Public Administration 49 (4): 495–511. https://doi.org/10.1177/0275074018815261

Sugiyono. 2018. Metode Penelitian. Bandung: Alfabeta.

Sukrajap, Muhamad Ali. 2021. “Pengaruh Kepemimpinan Transformasional Terhadap Kepuasan Kerja Dan Komitmen Organisasional Dengan Dimediasi Oleh Pemberdayaan Psikologis.” Jurnal Psikologi 12 (9): 22–45. https://ejournal.up45.ac.id/index.php/psikologi/article/view/53/52

Sutaguna. 2020. “The Effect of Motivation and Work Discipline on Employee Performance.” Almana : Jurnal Manajemen Dan Bisnis 4 (3): 429–35. https://doi.org/10.36555/almana.v4i3.1492

Utami, Purwani Puji, Alexius Dwi Widiatna, Herlyna, Alpha Ariani, Faridah Karyati, & Ardya Setya Nurvrita. 2021. “Does Civil Servant Teachers’ Job Satisfaction Influence Their Absenteeism?” International Journal of Evaluation and Research in Education 10 (3): 854– 63. https://doi.org/10.11591/ijere.v10i3.21625

Wahyuni, Ayu, & Budiono Budiono. 2022. “Pengaruh Lingkungan Kerja Dan Kompetensi Terhadap Kinerja Karyawan Melalui Motivasi Kerja.” Jurnal Ilmu Manajemen 10 (3): 769– 81.

Yanuar, Y. (2017). Compensation, Motivation and Performance of Employees: Evidence from Indonesia. International Journal of Economic Perspectives, 11(4), 486–492.

Yusuf Iis, Em, Wahyuddin Wahyuddin, Armanu Thoyib, Rico Nur Ilham, & Irada Sinta. 2022. “The Effect of Career Development and Work Environment on Employee Performance With Work Motivation As Intervening Variable At the Office of Agriculture and Livestock in Aceh.” International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS) 2 (2): 227–36. https://doi.org/10.54443/ijebas.v2i2.191

Zacharias, Tehubijuluw, Mohamad Arsad Rahawarin, & Yusriadi Yusriadi. 2021. “Cultural Reconstruction and Organization Environment for Employee Performance.” Journal of Ethnic and Cultural Studies 8 (2): 296–315. https://doi.org/10.29333/ejecs/801

Zakaria, Ilham Habibi, & Theophilia Fina F. Leiwakabessy. 2020. “Pengaruh Penggunaan Teknologi Informasi, Kemampuan Berkomunikasi Interpersonal, Dan Gaya Kepemimpinan Terhadap Kinerja Karyawan (Studi Empiris Pada Bank Syariah Di Kota Ambon).” Jurnal Akuntansi : Transparansi Dan Akuntabilitas 8 (2): 117–26. https://doi.org/10.35508/jak.v8i2.2873