Perbandingan Pengaruh Pendukung Selebriti Keanu dan Anggun terhadap Niat Pembelian Sampo Pantene

Main Article Content

Leni Faroka Gunardi
Cokki Cokki

Abstract

Penelitian ini bertujuan untuk membandingkan pengaruh dua selebriti, yaitu Anggun dan Keanu, terhadap niat pembelian produk sampo Pantene. Sampel yang digunakan sebanyak 200 orang, yaitu 100 orang untuk masing-masing selebriti. Data dikumpulkan menggunakan kuesioner dan dianalisis menggunakan Partial Least Squares-Multi Group Analysis (PLS-MGA). Hasil penelitian menunjukkan bahwa pendukung selebriti memiliki dampak positif pada citra merek, dan citra merek memiliki dampak positif pada niat pembelian. Secara spesifik, Anggun memiliki dampak yang lebih besar daripada Keanu pada citra merek.
 

This study aims to compare the influence of two celebrities, namely Anggun and Keanu, on the purchase intention of Pantene shampoo products. A total of 200 respondents were used, with 100 respondents for each celebrity. Data were collected using a questionnaire and analyzed using Partial Least Squares-Multi Group Analysis (PLS-MGA). The results of the study show that celebrity endorsers have a positive impact on brand image, and brand image has a positive impact on purchase intention. Specifically, Anggun has a greater impact on brand image compared to Keanu.

Article Details

Section
Articles
Author Biographies

Leni Faroka Gunardi, Universitas Tarumanagara

Program Studi Manajemen, Fakultas Ekonomi dan Bisnis, Universitas Tarumanagara Jakarta

Cokki Cokki, Universitas Tarumanagara

Program Studi Manajemen, Fakultas Ekonomi dan Bisnis, Universitas Tarumanagara Jakarta

References

Adam, M. R., Handra, T., & Annas, M. (2022). Pengaruh celebrity endorser dan periklanan terhadap brand image. Technomedia Journal, 7(2), 189-201. https://doi.org/10.33050/tmj.v7i2.1905

Agmeka, F., Wathoni, R. N., & Santoso, A. S. (2019). The influence of discount framing towards brand reputation and brand image on purchase intention and actual behaviour in e- commerce. Procedia Computer Science, 161(1), 851-858. https://doi.org/10.1016/j.procs.2019.11.192

Andita, D. Y., Najib, M. F., Zulfikar, R., & Purnamasari, D. (2021). The effect of celebrity endorser on purchase intention of cosmetic product among millennial generation consumers. Journal of Marketing Innovation, 1(1), 51-60.

Arai, A., Ko, Y. J., & Kaplanidou, K. (2013). Athlete brand image: scale development and model test. European Sport Management Quarterly, 13(4), 383- 403. https://doi.org/10.1080/16184742.2013.811609

Büyükdağ, N. (2021). The effect of brand awareness, brand image, satisfaction, brand loyalty and WOM on purchase intention: An empirical research on social media. Business & Management Studies: An International Journal, 9(4), 1380 – 1398. https://doi.org/10.15295/bmij.v9i4.1902

Cheah, J. H., Thurasamy, R., Memon, M. A., Chuah, F., & Ting, H. (2020). Multigroup analysis using SmartPLS: Step-by-step guidelines for business research. Asian Journal of Business Research, 10(3), 1-19. https://doi.org/10.14707/ajbr.200087

Frimpong, K. O., Donkor, G., & Frimpong, N. O. (2019). The impact of celebrity endorsement on consumer purchase intention: An Emerging Market Perspective. Journal of Marketing Theory and Practice, 27(1), 103-121. https://doi.org/10.1080/10696679.2018.1534070

Gupta, R., & Nair, S. K. (2021). Celebrity endorsement on instagram: Impact on purchase intention. Academy of Strategic Management Journal, 20(6), 1-11.

Hair, J. F., Ringle, C. M., & Sarstedt, M. (2011). PLS-SEM: Indeed a silver bullet. The Journal of Marketing Theory and Practice. Journal of Marketing Theory and Practice, 19(2), 139-151. https://doi.org/10.2753/MTP1069-6679190202

Hair, J. F., Risher, J. J., Sarstedt, M., & Ringle, C. M. (2019). When to use and how to report the results of PLS-SEM. European Business Review,31(1),2-24. https://doi.org/10.1108/EBR- 11-2018-0203

Hair, J. F., Hult, G. T., Ringle, C. M., Sarstedt, M., Danks, N. P., Ray, S., & Cahyono, S. (2021). Partial Least Squares Structural Equation Modeling (PLS-SEM) Using R (1st Ed.). Springer.

Hakim, L. L. & Keni. (2020). Pengaruh brand awareness, brand image dan customer perceived value terhadap purchase intention. Jurnal Manajemen Bisnis dan Kewirausahaan, 4(3), 81-86. https://doi.org/10.24912/jmbk.v4i3.7921

Hawkins, D. I., & Mothersbaugh, D. L. (2010). Consumer Behavior: Building Marketing Strategy (11th Ed). McGraw-Hill.

Hendro, H. & Keni, K. (2020). eWOM dan trust sebagai prediktor terhadap purchase intention: Brand image sebagai variabel mediasi. Jurnal Komunikasi, 12(2), 298–310 https://doi.org/10.24912/jk.v12i2.7760

Henseler, J., Ringle, C. M., & Sarstedt, M. (2015). A new criterion for assessing discriminant validity in variance-based structural equation modeling. Journal of the Academy of Marketing Science, 43(1), 115-135. https://doi.org/10.1007/s11747-014-0403-8

Isyanto, P., Sapitri, R. G., & Sinaga, O. (2020). Micro influencers marketing and brand image to purchase intention of cosmetic products Focallure. Systematic Reviews in Pharmacy, 11(1), 601-605. https://dx.doi.org/10.5530/srp.2019.2.04

Keller, K. L. (1993). Conceptualizing, measuring and managing customer-based brand equity. Journal of Marketing, 57(1), 1-22.

Keni, K. & Callista, C. (2021). Peranan brand image dan brand credibility dalam meningkatkan loyalty intention melalui brand commitment. MIX: Jurnal Ilmiah Manajemen, 11(1), 94-106. https://doi.org/10.22441/jurnal_mix

Kent, Y. D., & Bernarto, I. (2021). The effect of perceived product quality, brand image, and promotion on customer purchase intention (Case of zara customers in Grand Indonesia, Jakarta). Indonesian Marketing Journal, 1(1), 26-37.

Khan, M. M. (2018). Effect of celebrity endorsement on consumer purchase intention – Evidence from Qmobile Linq advertisement endorsed by Priyanka Chopra. Pakistan Business Review, 19(4), 1065-1082.

Kim, A. J., & Ko, E. (2012). Do social media marketing activities enhance customer equity? An empirical study of luxury fashion brand. Journal of Business Research, 65(10), 2012. https://doi.org/10.1016/j.jbusres.2011.10.014

Kim, T., Seo, H. M., & Chang, K. (2017). The impact of celebrity-advertising context congruence on the effectiveness of brand image transfer. International Journal of Sports Marketing and Sponsorship, 18(3), 246-262. https://doi.org/10.1108/IJSMS-08-2017-095

Kotler, P. & Keller, K. L. (2007). Marketing Management (12th Ed.). Indeks.

Kotler, P., & Keller, K. L. (2016). Marketing Management (15th Ed.). Pearson Prentice Hall.

Kristinawati, A. & Keni, K. (2020). Pengaruh brand image, perceived quality, dan eWOM terhadap purchase intention mobil di Jakarta. Jurnal Manajemen Bisnis dan Kewirausahaan, 5(5), 524-529. https://doi.org/10.24912/jmbk.v5i5.13305

Lee, J., & Lee, Y. (2018). Effects of multi-brand company’s CSR activities on purchase intention through a mediating role of corporate image and brand image. Journal of Fashion Marketing and Management, 22(3), 387-403. https://doi.org/10.1108/JFMM-08-2017-0087

McCracken, G. (1989). Who is the celebrity endorser? Cultural foundations of the endorsement process. Journal of Consumer Research ,16(3), 310-322. https://doi.org/10.1086/209217

Munnukka, J., Uusitalo, O., & Toivonen, H. (2016). Credibility of a peer endorser and advertising effectiveness. Journal of Consumer Marketing, 33(3), 182–192. https://doi.org/10.1108/JCM-11-2014-1221

Pradhan, D., Duraipandian, I., & Sethi, D. (2016). Celebrity endorsement: How celebrity–brand– user personality congruence affects brand attitude and purchase intention. Journal of Marketing Communications, 22(5),456–473. https://doi.org/10.1080/13527266.2014.914561

Putriansari, F. P. (2019). The influence of perceived quality, brand attitude and brand preference of the purchase intention Frisian Flag milk in Surabaya. Journal of Business dan Banking, 8(2). 177–194. http://dx.doi.org/10.14414/jbb.v8i2.1544

Sadilah, R., & Simamora, V. (2020). Pengaruh celebrity endorser terhadap purchase intention melalui brand credibility. Journal For Business and Entrepreneurship, 4(2), 1-22.

Savitri, C., Hurriyati, R., Wibowo, L. A., & Hendrayati, H. (2021). The role of social media marketing and brand image on smartphone purchase intention. International Journal of Data and Network Science, 6(1), 185-192. http://dx.doi.org/10.5267/j.ijdns.2021.9.009

Seno, D., & Lukas, B. A. (2007). The equity effect of product endorsement by celebrities: A conceptual framework from a co-branding perspective. European Journal of Marketing, 41(1), 121-134. https://doi.org/10.1108/03090560710718148

Tanjung, S., & Hudrasyah, H. (2016). The impact of celebritiy and non-celebrity endorser credibility in the advertisement on attitude towards brand, and Purchase intention. ICEBESS 2016 Proceeding, 231-245.

Wijaya, S. N. (2020). Pengaruh celebrity endorsement terhadap keputusan pembelian melalui brand image pada produk sportswear merek Under Armour. Agora, 8(2).

Zhou, L., & Whitla, P. (2013). How negative celebrity publicity influences consumer attitudes: The mediating role of moral reputation. Journal of Business Research,66(8), 1013–1020. https://doi.org/10.1016/j.jbusres.2011.12.025