LINKING TRANSFORMATIONAL LEADERSHIP AND EMPLOYEE COMMITMENT: INTERVENING ROLE OF WORK-LIFE BALANCE AND WORKPLACE SOCIAL SUPPORT

Main Article Content

Lila Maria Kaban
Ritchie Wimko

Abstract

Perusahaan milik keluarga harus memanfaatkan seluruh potensi sumber daya manusianya dan menjaga loyalitas karyawan untuk mencapai tujuan perusahaan secara efektif. Penelitian ini bertujuan untuk menguji pengaruh kepemimpinan transformasional terhadap komitmen karyawan melalui keseimbangan kehidupan kerja dan dukungan sosial di tempat kerja. Penelitian dilakukan pada bulan Agustus hingga Desember 2023 menggunakan kuesioner online yang dibagikan kepada karyawan di salah satu perusahaan keluarga di Medan, Indonesia. Data yang dikumpulkan kemudian dianalia menggunakan PLS-SEM. Hasil penelitian menunjukkan bahwa kepemimpinan transformasional berpengaruh signifikan terhadap komitmen karyawan, keseimbangan kehidupan kerja, dan dukungan sosial di tempat kerja. Namun, meskipun dukungan sosial di tempat kerja mampu memediasi hubungan antara kepemimpinan transformasional dan komitmen karyawan, keseimbangan kehidupan kerja tidak dapat memediasi hubungan tersebut. Selain itu, ditemukan bahwa keseimbangan kehidupan kerja tidak mempunyai pengaruh langsung terhadap komitmen karyawan. Dengan menggunakan analisis IPMA, penelitian ini menyoroti pentingnya kepemimpinan transformasional dan dukungan sosial di tempat kerja dalam lingkungan bisnis keluarga. Kepemimpinan transformasional juga terbukti memiliki kinerja dan pengaruh paling tinggi terhadap komitmen karyawan. Disarankan agar manajer memprioritaskan aspek-aspek ini untuk mengurangi tingkat stres karyawan, meningkatkan kesejahteraan psikologis, dan meningkatkan kepuasan kerja, yang pada akhirnya menghasilkan tenaga kerja yang lebih berkomitmen dan berkinerja tinggi.


 


Family businesses must harness the full potential of their human resources and maintain employee loyalty to achieve the companies’ objectives effectively. This study examines the influence of transformational leadership on employee commitment through work-life balance and workplace social support. The research was conducted from August to December 2023 using an online questionnaire distributed to employees in a family firm in Medan, Indonesia. The data were then analyzed using PLS-SEM. The results show that transformational leadership significantly effects employee commitment, work-life balance, and workplace social support. However, although workplace social support mediates the relationship between transformational leadership and employee commitment, work-life balance fails to do so. It was also found that work-life balance has no direct influence on employee commitment. Using an IPMA analysis, this study highlights the importance of transformational leadership and workplace social support in the family business environment. Transformational leadership has also been shown to have the best performance and effect on employee commitment. Managers should prioritize these aspects to reduce employees’ stress levels, improve psychological well-being, and increase job satisfaction, leading to a more committed, high-performance workforce.

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