PENGARUH MOTIVASI KERJA, STRES KERJA DAN PERILAKU KEWARGAAN ORGANISASIONAL TERHADAP KEPUASAN KERJA KARYAWAN PADA SALAH SATU PERUSAHAAN
Article Sidebar
Main Article Content
Abstract
Sumber daya manusia dapat dikatakan sebagai suatu bagian terpenting dan dapat menjadi kunci kesuksesan bagi organisasi dalam bidang apapun. Apabila sumber daya manusia dalam perusahaan merasa puas dalam menjalankan pekerjaannya, maka hal tersebut dapat sangat mempengaruhi kinerja perusahaan. Kepuasan kerja karyawan sering dikaitkan dengan motivasi kerja, stres kerja, serta perilaku kewargaan organisasional. Dengan rendahnya kepuasan kerja karyawan dalam perusahaan maka akan berisiko munculnya stres kerja yang dialami oleh pegawai, sehingga dapat membuat pegawai tidak termotivasi saat bekerja. Penelitian ini ditujukan agar dapat memahami dampak motivasi kerja, stres kerja, serta perilaku kewargaan organisasional terhadap kepuasan kerja pegawai PT XYZ. Peneliti menggunakan data primer dengan menyebarkan survei kepada seluruh pekerja di industri dengan masa kerja selama satu tahun. Sampel yang didapatkan terdapat 55 responden dengan menggunakan penerapan purposive sampling. Proses analisis data dikerjakan secara kuantitatif dengan implementasi Structural Equation Modeling, pengolahan data dilakukan dengan program aplikasi SmartPLS versi 3.3.3. Analisis ini memperlihatkan motivasi kerja serta perilaku kewargaan organisasional memiliki pengaruh positive dengan berdampak substansial pada kepuasan kerja pekerja di PT XYZ, stres kerja memiliki pengaruh negative dengan tidak berdampak substansial pada kepuasan kerja. Hasil penelitian ini diharapkan bisa menghasilkan manfaat nyata dengan memberikan masukan kepada perusahaan PT XYZ untuk memperhatikan
Human resources can be said to be an important part and can be the key to success for organizations in any field. If human resources in the company are satisfied in carrying out their work, then it can greatly affect the company's performance. Employee job satisfaction is often associated with work motivation, job stress, as well as organizational citizenship behavior. With low employee job satisfaction in the company, it will be at risk of work stress experienced by employees, so that it can make employees unmotivated while working. This research aims to understand the impact of job motivation, job stress and organizational citizenship behavior on PT XYZ employee job satisfaction. Researchers collect primary data by distributing surveys to all workers in the industry with at least one year of service. The samples obtained were from 55 respondents using purposive sampling. The data analysis process was carried out quantitatively with the implementation of Structural Equation Modeling, data processing was carried out using the SmartPLS version 3.3.3 application program. This analysis shows that job motivation and organizational citizenship behavior have a positive effect with a substantial impact on the job satisfaction of workers at PT XYZ, job stress has a negative effect with no substantial impact on job satisfaction. It is hoped that the results of this study will generate real benefits by providing input to the company PT XYZ to pay attention to the job satisfaction of its employees through job motivation, job stress and organizational citizenship behavior.
Article Details
This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.
This work is licensed under a Jurnal Muara Ilmu Ekonomi dan Bisnis Creative Commons Attribution-ShareAlike 4.0 International License.Mei Ie, Universitas Tarumanagara
Fakultas Ekonomi
References
Anwar, M. C., & Ahmadi, S. (2021). Pengaruh organizational citizenship behavior dan motivasi kerja terhadap kinerja karyawan dengan kepuasan kerja sebagai variabel intervening. Prosiding Manajerial dan Kewirausahaan V, 5, 21-38. http://ejurnal.stieipwija.ac.id/index.php/prc/article/view/614
Apsari, N. M. M., & Riana, I. G. (2017). Pengaruh insentif finansial, insentif non finansial, dan motivasi kerja terhadap kepuasan kerja. E-jurnal Manajemen Unud, 6(3), 1592-1616. https://ojs.unud.ac.id/index.php/manajemen/article/view/28273
Ariansy, N. I., & Kurnia, M. (2022). Pengaruh stres kerja, insentif dan lingkungan kerja terhadap kinerja karyawan dengan kepuasan kerja sebagai variabel mediasi (studi empiris PT. Telkom Magelang). Borobudur Management Review, 2(1), 1-23. https://www.researchgate.net/publication/363866690_Pengaruh_Stres_Kerja_Insentif_Dan_Lingkungan_Kerja_Terhadap_Kinerja_Karyawan_Dengan_Kepuasan_Kerja_Sebagai_Variabel_Mediasi
Barlian, B., & Jaelani, A. P. (2020). Pengaruh kepemimpinan, kompensasi dan organizational citizenship behavior (ocb) terhadap kinerja pegawai. Journal of Business Management Education, 5(3), 39-50. https://ejournal.upi.edu/index.php/JBME/article/view/29335
Bhastary, M. D. (2020). Pengaruh etika kerja dan stres kerja terhadap kepuasan kerja karyawan. Maneggio : Jurnal Ilmiah Magister Manajemen, 3(2), 160-170. http://jurnal.umsu.ac.id/index.php/MANEGGIO/article/view/5287
Ghozali, I. (2021). Partial Least Squares. Konsep, teknik dan aplikasi menggunakan program SmartPls 3.2.9 untuk penelitian empiris Edisi 3. Semarang: Badan Penerbit Universitas Diponegoro.
Hakim, M. F., Anhar, M., & Sampurna, D. S. (2020). The influence of work motivation, work discipline and work enviroment on job satisfaction (case study on employees of BRI Sharia Bank KC Jakarta Wahid Hasyim). Indonesia College of Economics, 1-17. http://repository.stei.ac.id/3192/2/Artikel%20Bahasa%20Inggris.pdf
Irawan, F., & Ie, M. (2022). The effect of work environment and job satisfaction on employee organizational commitment. Proceedings of the 3rd Tarumanagara International Conference on the Applications of Social Sciences and Humanities (TICASH 2021), 655, 1452-1457. https://www.atlantis-press.com/proceedings/ticash-21/125973245
Jatmiko, N. F. B., & Pangarso, A. (2022). The effect of work stress on job satisfaction: A quantitative evidence. Proceedings of the 3rd International Conference of Business, Accounting, and Economics, ICBAE, 1-11. http://dx.doi.org/10.4108/eai.10-8-2022.2320827
Kurniwanto, H., Rahmadi, Z. T., & Wahyudi, M. A. (2022). Effect of work environment and motivation on employee performance with job satisfaction as a mediation. International Journal Of Social And Management Studies, 3(3), 150-162. https://www.ijosmas.org/index.php/ijosmas/article/view/209
Laras, T., Jatmiko, B., & Nugroho, F. J. H. T. (2021). The influence of organizational citizenship behavior (ocb) and organizational culture on the performance of education employees as mediated by job satisfaction (survey at the private university of Sleman regency in Yogyakarta). KINERJA, 25(2), 308-332. https://doi.org/10.24002/kinerja.v25i2.4814
Lestari, E. R., & Ghaby, N. K. F. (2018). Pengaruh organizational citizenship behavior (ocb) terhadap kepuasan kerja dan kinerja karyawan. Industria: Jurnal Teknologi dan Manajemen Agroindustri, 7(2), 116-123. https://doi.org/10.21776/ub.industria.2018.007.02.6
Mappamiring. (2020). Motivasi dan kepemimpinan terhadap kepuasan kerja karyawan PT. Telekomunikasi Indonesia (Persero) Tbk Makassar. Jurnal Administrasi Bisnis (JAB), 10(2), 86-92. https://ejournal.unsrat.ac.id/index.php/jab/article/view/31286
Marcella, J., & Ie, M. (2022). Pengaruh stres kerja, kepuasan kerja dan pengembangan karir terhadap turnover intention karyawan. Jurnal Muara Ilmu Ekonomi dan Bisnis, 6(1), 213-223. https://doi.org/10.24912/jmieb.v6i1.18321
Pawirosumarto, S., Sarjana, P. K., & Gunawan, R. (2017). The effect of work environment, leadership style, and organizational culture towards job satisfaction and its implication towards employee performance in Parador Hotels and Resorts, Indonesia. International Journal of Law and Management, 59(6), 1337-1358. https://www.emerald.com/insight/content/doi/10.1108/IJLMA-10-2016-0085/full/html
Prasetio, A. P., Luturlean, B. S., & Agathanisa, C. (2019). Examining employee’s compensation satisfaction and work stress in a retail company and its effect to increase employee job satisfaction. International Journal of Human Resource Studies, 9(2), 239-265. https://doi.org/10.5296/ijhrs.v9i2.14791
Robbins, S. P., & Judge, T. A. (2017). Organizational behavior 17th edition. England Jersey: Pearson Education Inc.
Saputra, M. P. P., & Adnyani, I. G. A. D. (2019). Pengaruh motivasi, komunikasi dan stres kerja terhadap kepuasan kerja karyawan. E-Jurnal Manajemen, 8(1), 6961-6989. https://ojs.unud.ac.id/index.php/Manajemen/article/view/40954
Sari, P. E., (2020). Analisis pengaruh stres kerja terhadap kepuasan kerja karyawan pada PT. Pelabuhan Indonesia I (Persero) Medan. Jurnal Ilmiah Abdi Ilmu, 13(1), 93-101. https://jurnal.pancabudi.ac.id/index.php/abdiilmu/article/view/895
Sugiyono, P. D. (2020). Metode penelitian kuantitatif, kualitatif, dan R&D. Bandung: CV. Alfabeta.
Sukanto, A. N. R., & Gilang, A. (2018). Pengaruh kepuasan kerja terhadap organizational citizenship behavior karyawan (studi kasus di PT PLN (Persero) APJ Bandung). Jurnal Manajemen dan Bisnis (ALMANA), 2(2). 64-73. http://journal.unla.ac.id/index.php/almana/article/view/136
Tentama, F., Subardjo, & Dewi, L. (2020). The correlation between work motivation and job satisfaction of the academic staffs. International Journal of Scientific & Technology Research, 9(2), 2295-2297. http://eprints.uad.ac.id/id/eprint/20123