Pengaruh Job Satisfaction Dan Organizational Commitment Terhadap Organizational Citizenship Behavior Pada Karyawan PT. Indec Diagnostics Jakarta
Article Sidebar
Main Article Content
Abstract
This study aims to examine the effect of job satisfaction and organizational commitment on organizational citizenship behavior (OCB) on employees of PT. Indec Diagnostics Jakarta. A non-probability sampling applying convenience technique is applied. Data processed using SMART PLS version 3.3.2. The total of 46 employees of PT. Indec Diagnostics Jakarta was involved in this study. The results of the study indicate that job satisfaction has a positive and significant effect on Organizational Citizenship Behavior (OCB) and organizational commitment has a positive and significant effect on Organizational Citizenship Behavior (OCB).
Penelitian ini bertujuan untuk meneliti pengaruh job satisfaction dan organizational commitment terhadap organizational citizenship behavior (OCB) pada karyawan PT. Indec Diagnostics Jakarta. Pengambilan sampel pada penelitian ini digunakan dengan cara non probability sampling dengan teknik convenience sampling. Data diolah menggunakan program SMART PLS versi 3.3.2. Penelitian ini menggunakan sampel sebanyak 46 karyawan PT. Indec Diagnostics, Jakarta. Hasil dari penelitian ini menunjukkan bahwa job satisfaction mempunyai pengaruh yang positif dan signifikan terhadap organizational citizenship behavior (OCB) dan organizational commitment juga memiliki pengaruh yang positif serta signifikan terhadap organizational citizenship behavior (OCB).
Article Details
This work is licensed under a Jurnal Muara Ilmu Ekonomi dan Bisnis Creative Commons Attribution-ShareAlike 4.0 International License.,/p>
References
Bashir, B. and Gani, A. (2019). Testing the effects of job satisfaction on organizational commitment. Journal of Management Development, Vol. ahead-of print No. ahead of-print. https://doi.org/10.1108/JMD-07-2018-0210
Dewi, N. L. P. Y. A., & Suwandana, I. G. M. (2016). Pengaruh kepuasan kerja terhadap organizational citizenship behavior (ocb) dengan komitmen organisasional sebagai variabel mediasi. E-Jurnal Manajemen, 5(9).
Hassi, A. (2019). “You get what you appreciate”: Effects of leadership on job satisfaction, affective commitment and organisational citizenship behaviour. International Journal of Organizational Analysis, Vol. 27, No. 3, pp. 786-811. https://doi.org/10.1108/IJOA-08-2018-1506
Indarti, S., Solimun, Fernandes, A. and Hakim, W. (2017). The effect of OCB in relationship between personality, organizational commitment and job satisfaction on performance. Journal of Management Development, Vol. 36, No. 10, pp. 1283-1293. https://doi.org/10.1108/JMD-11-2016-0250
Ishfaq, M. & Din, Saifud. (2016). Investigating the Relationship of Organizational Citizenship Behavior with Job Satisfaction, Organizational Commitment and Turnover Intention: Evidence from the Banking Sector of Pakistan, Vol. 16, No. 9.
Pouramini, Zahra & Fayyazi, Marjan. (2015). The Relationship between Positive Organizational Behavior with Job Satisfaction, Organizational Citizenship Behavior, and Employee Engagement. International Business Research, 8. DOI: 10.5539/ibr.v8n9p57
Mwesigwa, R., Tusiime, I. and Ssekiziyivu, B. (2020). Leadership styles, job satisfaction and organizational commitment among academic staff in public universities. Journal of Management Development, Vol. 39, No. 2, pp. 253-268. https://doi.org/10.1108/JMD-02-2018-0055
Rawashdeh, A. and Tamimi, S. (2019). The impact of employee perceptions of training on organizational commitment and turnover intention: An empirical study of nurses in Jordanian hospitals. European Journal of Training and Development, Vol. ahead-of-print, No. ahead-of-print. https://doi.org/10.1108/EJTD-07-2019-0112
Shah, S. M. A. et al. (2012). The Impact Of Employee Job Satisfaction On The Organizational Commitment: A Study of Faculty Members of Public Sector Universities of Pakistan. Interdisciplinary. Journal Of Contemporary Research In Business, 3(10), 161-170.
Sugiyono. (2013). Metode Penelitian: Kuantitaf, Kualitatif, dan R & D. Bandung: Alfabeta.
Sugiyono. (2016). Metode Penelitian: Kuantitaf, Kualitatif, dan R & D. Bandung: Alfabeta.
Wang, H., Law, K. S., Hackett, R. D., Wang, D. and Chen, Z. H. (2005). Leader-member exchange as a mediator of the relationship between transformational leadership and followers’ performance and organisational citizenship behaviour. Academy of Management Journal, Vol. 48, No.3, pp. 420-432.