Faktor Yang Mempengaruhi Niat Membeli Konsumen Melalui Shopee Di Universitas Tarumanagara

Main Article Content

Eric Karinka
Carunia Mulya Firdausy

Abstract

This study aims to determine the effect of information seeking, familiarity, social presence and trust in the intention to buy consumers through Shopee at Tarumangara University. The number of samples used in this study were 101 respondents who were Tarumanagara University students who were also Shopee users. Data sources were obtained from the distribution of online questionnaires through google form media with convenience sampling methods and regression analysis techniques. From the test results it was found that Information Search, Familiarity, Social and Trust Attendance simultaneously had a significant effect on the intention to Buy Consumers through Shopee.



Penelitian ini bertujuan untuk mengetahui pengaruh pencarian informasi, keakraban, kehadiran sosial dan kepercayaan terhadapniat membeli konsumen melalui Shopee di Universitas Tarumangara. Jumlah sampel yang digunakan dalam penelitian ini sebanyak 101 responden yang merupakan mahasiswa Universitas Tarumanagara yang sekaligus juga merupakan pengguna Shopee. Sumber data diperoleh dari penyebaran kuesioner secara online melalui media google form dengan metode convenience sampling dan teknik analisis regresi. Dari hasil pengujian diperoleh bahwa Pencarian Informasi, Keakraban, Kehadiran Sosialdan Kepercayaansecara bersamaan berpengaruh signifikan terhadap Niat Membeli Konsumen melalui Shopee.

Article Details

Section
Articles
Author Biographies

Eric Karinka, Program Studi Manajemen Fakultas Ekonomi Universitas Tarumanagara Jakarta

Program Studi Manajemen Fakultas Ekonomi Universitas Tarumanagara Jakarta

Carunia Mulya Firdausy, Universitas Tarumanagara

Program Studi Manajemen, Fakultas Ekonomi dan Bisnis, Universitas Tarumanagara

References

Ajzen, I. (1991). The theory of planned behavior. Organizational Behavior and Human

Decision Processes, 50(2), 179-211.

______ (2005). Attitudes, personality and behavior. New York: McGraw-Hill.

Albertson, L. A. (1980). Review Essay : Trying To Eat an Elephant The Social Psychology

of Telecommunications, by John Short, Ederyn Williams, and Bruce Christie.

London: John Wiley, 1976. Communication Research, 7(3), 387-400.

Aritonang R., Lerbin R. (2007). Riset pemasaran. Teori & praktik. Bogor: Ghalia

Indonesia.

Bai, B., Law, R., & Wen, I. (2008). The impact of website quality on customer satisfaction

and purchase intentions: Evidence from Chinese online visitors. International

Journal of Hospitality Management, 27(3), 391-402.

Blackwell, R. D., Miniard, P. W., & Engel, J. F. (2001). Consumer behavior, ninth

edition, Ohio: South-Western.

Chiou, J., Droge, C., & Hanvanich, S. (2002). Does Customer Knowledge Affect How

Loyalty is Formed? Journal of Service Research, 5(2), 113-124.

Choo, C. W., Detlor, B., & Turnbull, D. (2000). Information seeking on the Web: An

integrated model of browsing and searching. First Monday, 5(2).

Chu, F., & Zhang, X. (2016). Satisfaction, trust and online purchase intention: A study of

consumer perceptions. 2016 International Conference on Logistics, Informatics and

Service Sciences (LISS).

Dursun, ?., Kabaday?, E. T., Alan, A. K., & Sezen, B. (2011). Store Brand Purchase

Intention: Effects of Risk, Quality, Familiarity and Store Brand Shelf Space.

Procedia - Social and Behavioral Sciences, 24, 1190-1200.

Fishbein & Ajzen, Icek. (1975). Belief, attitude, intention, and behavior: An introduction

to theory and research. Reading, MA: Addison-Wesley Publishing Company.

Gefen, D. (2000). E-commerce: the role of familiarity and trust. Omega, 28(6), 725-737.

Gefen, D., Karahanna, E., & Straub, D. (2003). Inexperience and experience with online

stores: The importance of tam and trust. IEEE Transactions on Engineering

Management, 50(3), 307-321.

Ghozali, I. (2011). Aplikasi Analisis Multivariate dengan Program IBM SPSS 19.

Semarang: Badan Penerbit Universitas Diponegoro.

Gujarati, D. N. (2003). Basic econometrics. Boston: McGraw Hill.

Hajli, N., Sims, J., Zadeh, A. H., & Richard, M. (2017). A social commerce investigation

of the role of trust in a social networking site on purchase intentions. Journal of

Business Research, 71, 133-141.

Harris, L. C., & Goode, M. M. (2008). Online servicescapes, trust, and purchase

intentions. Journal of Services Marketing, 24(3), 230-243.

Hassanein, K., & Head, M. (2005). The Impact of Infusing Social Presence in the Web

Interface: An Investigation Across Product Types. International Journal of

Electronic Commerce, 10(2), 31-55.

Hsin Chang, H., & Wen Chen, S. (2008). The impact of online store environment cues on

purchase intention. Online Information Review, 32(6), 818-841.

Kompas Cyber Media. (2018, September 7). Jumlah Pembeli "Online" Indonesia Capai

,9 Persen dari Populasi. Retrieved from

https://ekonomi.kompas.com/read/2018/09/07/164100326/jumlah-pembeli-onlineindonesia-capai-119-persen-dari-populasi. (diakses tanggal 11 Maret 2019

Kompas Cyber Media. (2018, November 8). Ini 3 E-Commerce yang Paling Dikenal

Masyarakat Indonesia. Retrieved from

https://ekonomi.kompas.com/read/2018/11/08/172007426/ini-3-e-commerce-yangpaling-dikenal-masyarakat-indonesia. (diakses tanggal 11 Maret 2019).

McKnight, D. H., Choudhury, V., & Kacmar, C. (2002). Developing and Validating Trust

Measures for e-Commerce: An Integrative Typology. Information Systems

Research, 13(3), 334-359.

Moorman, C., Deshpandé, R., & Zaltman, G. (1992). Relationships between Providers and

Users of Market Research: The Role of Personal Trust. Using Market Knowledge,

-242.

Morgan, R. M., & Hunt, S. D. (1994). The Commitment-Trust Theory of Relationship

Marketing. Journal of Marketing, 58(3), 20.

Pertumbuhan E-Commerce Indonesia Nomor Satu di Dunia. (2018, October 30).

Retrieved from https://ekbis.sindonews.com/read/1350523/34/pertumbuhan-ecommerce-indonesia-nomor-satu-di-dunia-1540899072. (diakses tanggal 11 Maret

.