Pengaruh Kepuasan Kerja, Kompetensi, dan Komitmen Organisasional terhadap Loyalitas Pegawai di Taspen Life Jakarta
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Abstract
In a company, the level of loyalty from employees is one thing that has an important role in increasing the productivity of company employees and will affect productivity. There are various ways that the Taspen Life company can do to retain its employees, one of it is by strengthening the service system and synergy between employees and the company through fulfilling employee competencies and maintaining job satisfaction. The purpose of this study was to determine the effect of job satisfaction, competence, and organizational commitment on employee loyalty at Taspen Life. This study used primary data obtained by researchers through direct research, namely by distributing questionnaires to all Taspen Life employees as many as 87 respondents using purposive techniques. The analytical method uses Structural Equation Modeling (SEM) with a quantitative approach that has been processed by researchers with the help of the SmartPLS version 4.0.8.4 Software application. The results of this study indicate that job satisfaction and organizational warnings have a positive and significant effect on Taspen Life employee loyalty, while competence has no effect. The results of this research are expected to provide input to the Taspen Life company to make decisions and establish policies in terms of employee loyalty through job satisfaction and organizational commitment so that this can increase employee loyalty and assist the company in realizing the company goals that have been prepared previously.
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