K-Means Algorithm and Clustering Technique for A Recommender System

Main Article Content

Sinnappan Glaret Shirley
Kodukula Subrahmanyam
Dusanapudi Susrija
Palempati Akhila

Abstract

Most of netizens are fond of traveling. Though they are interested to travel, majority of them are confused about where to go. Whenever the netizens planed for a travel, they spent hours searching for an interesting place that matches their point of interest. Therefore, there is a need for a recommender system which can recommend several interesting travel venues based on their preferences. Hence, information regarding different users prefers different travel locations are required. In this paper, Google review is used as a reference to divide the users into clusters of similar interests. The data has been divided into six scenarios which consist of the original data, scaled data, Principal Component Analysis (PCA) data, PCA scaled data, MinMax scaled data and Robust scaled data. The distance metric technique is performed in all these scenarios. Minkowski distance metric is used to measure the distance between the data points in the dataset and the elbow method to these scenarios to know the inertia values. This has revealed that the PCA with scaled data has lower distance and inertia value. The K-Means clustering is performed on this PCA-scaled data which divided the data into four different clusters. The results revealed are imperative to build any recommender system based on the users' preference.

Article Details

Section
Articles

References

Baloglu, S. & Assante, M. A content analysis of subject areas and research methods used in five hospitality management journals, Journal Hospitality and Tourism Research, (1999). 23 (1), pp. 53-70.

Barros, C.P. Evaluating the efficiency of a small hotel chain with a Malmquist productivity index, International Journal of Tourism Research, (2005). 7 (3), pp. 173-184. http://doi.org/10.1002/jtr.529.

Benavides-Velasco, C.A., Quintana-García, C. & Marchante-Lara, M. Total quality management, corporate social responsibility and performance in the hotel industry, International Journal of Hospitality Management, (2014). 41, pp. 77-87. http://doi.org/10.1016/j.ijhm.2014.05.003.

Benckendorff PJ, Xiang Z, Sheldon PJ (2019). Tourism information technology. CABI, Boston.

Buhalis D, Harwood T, Bogicevic V, Viglia G, Beldona S, Hofacker C Technological disruptions in services: lessons from tourism and hospitality. J Serv Manag (2019). 30:484–506.

Chan, W.W. & Ho, K. Hotels’ environmental management systems (ISO 14001): creative financing strategy, International Journal of Contemporary Hospitality Management, (2006). 18 (4), pp. 302-316. http://doi.org/10.1108/09596110610665311. Problems and Perspectives in Management, Volume 14, Issue 4, 2016 89

Chan, W. & Wong, K. Towards a more comprehensive accounting framework for hotels in China, International Journal of Contemporary Hospitality Management, (2007). 19 (7), pp. 546-559. http://doi.org/10.1108/09596110710818293.

Claver-Cortés, E., Molina-Azorín, J.F., Pereira-Moliner, J. & López-Gamero, M.D. Environmental Strategies and Their Impact on Hotel Performance, Journal of Sustainable Tourism, (2007). 15 (6), pp. 663-679. http://doi.org/10.2167/jost640.0.

Crawford-Welch, S. & McCleary, K.W. An identification of the subject areas and research techniques used in five hospitality-related journals, International Journal of Hospitality Management, (1992). 11 (2), pp. 155-167.

Cvelbar, L.K. & Dwyer, L. An importance-performance analysis of sustainability factors for long-term strategy planning in Slovenian hotels, Journal of Sustainable Tourism, March 2015, (2012). pp. 1-18. http://doi.org/10.1080/09669582.2012.713965.

Dalci, I. & Kosan, L. Theory of Constraints Thinking-Process Tools Facilitate Goal Achievement for Hotel Management: A Case Study of Improving Customer Satisfaction, Journal of Hospitality Marketing & Management, (2012). 21 (5), pp. 541-568. http://doi.org/10.1080/19368623.2012.626751.

Espino-Rodríguez, T.F. & Padrón-Robaina, V. A resource-based view of outsourcing and its implications for organizational performance in the hotel sector, Tourism Management, (2005). 26 (5), pp. 707-721. http://doi.org/10.1016/j.tourman.2004.03.013.

Gavalas D, Konstantopoulos C, Mastakas K, Pantziou G Mobile recommender systems in tourism. J Netw Comput Appl (2014). 39:319–333.

Gretzel U Intelligent systems in tourism: a social science perspective. Ann Tour Res (2011). 38(3):757–779.

Gretzel U, Sigala M, Xiang Z, Koo C (2015). Smart tourism: foundations and developments. Electron Mark 25(3):179–188

Gunter U, Önder I Forecasting city arrivals with Google analytics. Ann Tour Res (2016). 61: 199–212.

Gursoy D Future of hospitality marketing and management research. Tour Manag Perspect (2018). 25:185–188.

Gursoy, D. & Sandstrom, J. K. An updated ranking of hospitality and tourism journals. Journal of Hospitality and Tourism Research, (2016). 40 (3), 3-18.

Kasim, A. Managerial attitudes towards environmental management among small and medium hotels in Kuala Lumpur, Journal of Sustainable Tourism, (2009). 17 (6), pp. 709-725. http://doi.org/10.1080/09669580902928468.

Law, R., Ye, Q., Chen, W., Leung, R., An analysis of the most influential articles published in tourism journals from 2000 to 2007: A Google Scholar approach. J. Travel Tour. Mark. 2009. 26 (7), 735–746. http://dx.doi.org/10.1080/ 10548400903284628.

Law, R., Qi, S., Buhalis, D., Progress in tourism management: a review of website C.S. Kim et al. International Journal of Hospitality Management 2010. 70 (2018) 49–58 57 evaluation in tourism research. Tour. Manage. 31 (3), 297–313.

Law, R., Leung, D., Cheung, C., A systematic review, analysis, and evaluation of research articles in the Cornell Hospitality Quarterly. Cornell Hosp. Q 2012. 53 (4), 365–381.

Law, R., Buhalis, D., Cobanoglu, C., Progress on information and communication technologies in hospitality and tourism. Int. J. Contemp. Hosp. Manage. 2014. 26 (5), 727–750.

Leung, D., Law, R., Van Hoof, H., Buhalis, D., Social media in tourism and hospitality: a literature review. J. Travel Tour. Mark. 2013. 30 (1–2), 3–22.

Leung, R., Au, N., Law, R., The recent asian wave in tourism research: the case of the journal of travel & tourism marketing. Asia Pac. J. Tour. Res. 2015a. 20 (1), 1–28. http:// dx.doi.org/10.1080/10941665.2014.881895.

Leung, X.Y., Xue, L., Bai, B., Internet marketing research in hospitality and tourism: a review and journal preferences. Int. J. Contemp. Hosp. Manage. 2015b, 27 (7), 1556–1572.

Lim, C., Review of international tourism demand models. Ann. Tour. Res. 1997. 24 (4), 835–849.

Lim, C., A meta-analytic review of international tourism demand. J. Travel Res. 1999. 37 (3), 273–284

Lee, M. & Jang, S. (Shawn) Market diversification and financial performance and stability: A study of hotel companies, International Journal of Hospitality Management, (2007). 26 (2), pp. 362-375. http://doi.org/10.1016/j.ijhm.2006.02.002.

McKercher, B., Tung, V., Publishing in tourism and hospitality journals: is the past a prelude to the future? Tour. Manage. 2015. 50, 306–315. http://dx.doi.org/10.1016/j. tourman.2015.03.008.

McKercher, B., Influence ratio: an alternate means to assess the relative influence of hospitality and tourism journals on research. Int. J. Hosp. Manage. 2012. 31 (3), 962–971.

McKercher, B., A citation analysis of tourism scholars. Tour. Manage. 29 (6), 1226–1232.

Scandura, T., & Williams, E.A. (2000). Research methodology in management: Current practices, trends, and implications for future research. Academy of Management Journal 2008. 43, 1248-1264.

Wu, B., Xiao, H., Dong, X., Wang, M., Xue, L., Tourism knowledge domains: a keyword analysis. Asia Pac. J. Tour. Res. 2012. 17 (4), 355–380. http://dx.doi.org/10. 1080/10941665.2011.628330.

Yoo, M., Lee, S., Bai, B., Hospitality marketing research from 2000 to 2009: topics, methods, and trends. Int. J. Contemp. Hosp. Manage. 2011. 23 (4), 517–532.

Yuan, Y., Gretzel, U., Tseng, Y.-H., Revealing the nature of contemporary tourism research: extracting common subject areas through bibliographic coupling. Int. J. Tour. Res. 2015. 17 (5), 417–431. http://dx.doi.org/10.1002/jtr.2004.

Zhang, H., Fu, X., Cai, L.A., Lu, L., Destination image and tourist loyalty: a metaanalysis. Tour. Manage. 2014. 40, 213–223. http://dx.doi.org/10.1016/j.tourman.2013.06. 006.