UNLOCKING THE POWER OF ORGANIZATIONAL IDENTIFICATION: A MEDIATION APPROACH TO JOB INSECURITY AND ORGANIZATIONAL CITIZENSHIP BEHAVIOR
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Abstract
This research was conducted to examine the role of organizational identification in mediating job insecurity in each dimension of Organizational Citizenship Behavior (OCB) among employees working in companies affected by the COVID-19 pandemic. Job insecurity refers to the risk of unemployment or the fear of losing a job in the future. Organizational Citizenship Behavior (OCB) is a discretionary behavior with five dimensions, namely altruism, conscientiousness, civic virtue, sportsmanship, and courtesy. Organizational identification is a sense of togetherness and a sense of belonging to the employee's organization; so that employees feel that the identity of the organization is part of (concept) themselves. This study involved 204 employees who were still working in companies affected by COVID-19. Participants in this study worked in various industrial sectors. The sampling technique is convenience sampling. Data collection was carried out by distributing electronic questionnaires (online). The results showed that organizational identification acts as a significant mediator between altruism, civic virtue, sportsmanship, courtesy but not significant on conscientiousness.
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