FACTORS INFLUENCING EMPLOYEE JOB PERFORMANCE IN PRIVATE BANK EMPLOYEES IN WEST JAKARTA
Main Article Content
Abstract
Several companies regard employees as crucial assets due to their role in the company's success. Therefore, it's imperative for companies to retain employees to prevent turnover. Employees perform optimally and are more productive when supported by a positive, conducive work environment. Companies must strive to recruit talented employees who meet qualifications and offer attractive compensation and benefits to motivate them, ensuring they feel valued and recognized. This study aims to examine the positive influence of perceived self-efficacy on knowledge sharing, the positive impact of perceived self-efficacy on perceived environmental support, the positive effect of perceived environmental support on knowledge sharing, and to analyze the role of perceived environmental support as a mediating variable between knowledge sharing and employee job performance in private banks in West Jakarta. The study utilizes a quantitative approach, employing non-probability sampling and convenience sampling methods. Data collection involves distributing online questionnaires to 81 employees in private banks in West Jakarta, with data analysis conducted using SmartPLS3. Results revealed that perceived self-efficacy positively affects knowledge sharing. However, perceived self-efficacy did not significantly impact employee job performance. Knowledge sharing was found to have a positive influence on employee job performance, but this relationship was not statistically significant. Perceived environmental support was found to positively influence both knowledge sharing and employee job performance, consistent with existing literature. However, knowledge sharing did not mediate the relationships between perceived self-efficacy or perceived environmental support and employee job performance, indicating the presence of complex factors influencing these dynamics.
Article Details

This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.
This journal provides immediate open access to its content on the principle that making research freely available to the public supports a greater global exchange of knowledge.
IJAEB by Graduate Program of Universitas Tarumanagara is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.. Permissions beyond the scope of this license may be available at https://journal.untar.ac.id/index.php/ijaeb
References
Alshahrani, H. (2018). “Why not use it more?” Sources of self-efficacy in researchers’ use of social media for knowledge sharing . Journal of Documentation.
Aumeboonsuke, V. (2017). Parents or peers, wealth or warmth? The impact of social support, wealth, and a positive outlook on self-efficacy and happiness. International Journal of Social Economics.
Bakker and Derks. (2017). The roles of self-efficacy and leader–member exchange in the relationship between job crafting and work–self facilitation: A moderated mediation model.
Bandura. (1997). The roles of self-efficacy and leader–member exchange in the relationship between job crafting and work–self facilitation.
Basil, D. Z., Basil, M., Lavack, A. M., & Deshpande, S. (2019). Toward developing an environmental efficacy construct. Journal of Social Marketing.
Brooke, J., Rasdi, R. M., & Samah, B. A. (2017). Modelling knowledge sharing behaviour using self-efficacy as a mediator. European Journal of Training and Development.
Caprara. (2006). Parents or peers, wealth or warmth? The impact of social support, wealth, and a positive outlook on self-efficacy and happiness. International Journal of Social Economics.
Chervany’s, H. a. (1981). Mediating role of quality performance on the association between organisational factors and competitive advantage . International Journal of Productivity and Performance Management.
Chou et al. (2014). Impact of organizational culture and computer self-efficacy on knowledge sharing. Industrial Management & Data Systems.
Clercq, D. D., Haq, I. U., & Azeem, M. U. (2018). Self-efficacy to spur job performance: Roles of job-related anxiety and perceived workplace incivilit. Management Decision.
Coeurderoy et al. (2014). Self-efficacy to spur job performance: Roles of job-related anxiety and perceived workplace incivility. Management Decision.
Dunnette. (2020, march 17). BAB II KAJIAN TEORI A. Keterampilan menulis 1 ... Retrieved from http://digilib.uinsby.ac.id: digilib.uinsby.ac.id/1141/5/Bab%202.pdf
Ferdousi, F., Baird, K., Munir, R., & Su, S. (2019). Mediating role of quality performance on the association between organisational factors and competitive advantage. International Journal of Productivity and Performance Management.
Hobfoll. (2001). Self-efficacy to spur job performance: Roles of job-related anxiety and perceived workplace incivility. Management Decision.
Hsu et al. (2018). Mediating effects of perceived environment support and knowledge sharing between self-efficacy and job performance of SME employees. Industrial and Commercial Training.
Islam, M. Z., Jasimuddin, S., & Hasan, I. (2015). Organizational culture, structure, technology infrastructure and knowledge sharing: Empirical evidence from MNCs based in Malaysia. VINE.
Kang. (2008). Mediating effects of perceived environment support and knowledge sharing between self-efficacy and job performance of SME employees. Industrial and Commercial training.
Koesmono. (2016). Pengaruh Faktor Pengembangan Sumber Daya Manusia Terhadap Produktivitas Tenaga Kerja Produksi Pada PT Siwi. Researchgate. Retrieved from https://www.researchgate.Net/Publication/313778335
Leidner, A. (2001). Examining the relationships between organizational culture, knowledge management and environmental responsiveness capability. The journal of information and knowledge management systems.
LiLin & Shiqian , W. (2007). Factors Affecting the Job Performance of Employees at Work Place in the Higher Education Sector of China. International Journal of Scientific and Research Publications.
Lin. (2007). Tacit knowledge-sharing behavior among the academic staff: Trust, self- efficacy, motivation and Big Five personality traits embedded model. International Journal of Educational Management.
Mao. (2019). Mediating effects of perceived environment support and knowledge sharing between self-efficacy and job performance of SME employees. Industrial and Commercial training.
Masa'deh, R., Obeidat, B. Y., & Tarhini, A. (2016). A Jordanian empirical study of the associations among transformational leadership, transactional leadership, knowledge sharing, job performance, and firm performance: A structural equation modelling approach. Journal of Management Development.
Maxwell et al. (2007). Knowledge management in environmental sustainability practices of third-party logistics service providers. VINE.
McGraw. (2014). Human resource development (HRD) practices and banking industry eff ectiveness. European Journal of Training and Development.
McGraw. (2014). Human resource development (HRD) practices and banking industry eff ectiveness. European Journal of Training and Development.
Minnotte, Y. a. (2017). Mediating effects of perceived environment support and knowledge sharing between self-efficacy and job performance of SME employees. Industrial and Commercial training.
Na-Nan. (2017). Mediating effects of perceived environment support and knowledge sharing between self-efficacy and job performance of SME employees. Industrial and Commercial training.
Nobeoka, D. a. (2000). Organizational culture, structure, technology infrastructure and knowledge sharing: Empirical evidence from MNCs based in Malaysia. VINE.
Oldham, H. a. (1980). Job characteristics, employee well-being, and job performance of public sector employees in Malaysia . International Journal of Public Sector Management.
Peruta, D. (2011). Do environmental management systems affect the knowledge management process? The impact on the learning evolution and the relevance of organisational context. Journal of Knowledge Management.
Pradhan, B. a. (2019). Mediating effects of perceived environment support and knowledge sharing between self-efficacy and job performance of SME employees. Industrial and Commercial training.
Rahman, M. S., Mannan, M., Hossain, M. A., Zaman, M. H., & Hassan, H. (2018). Tacit knowledge-sharing behavior among the academic staff: Trust, self-efficacy, motivation and Big Five personality traits embedded model. International Journal of Educational Management.
Ramos, M. A., Figueiredo, P. S., & Guizzo, C. P. (2018). Antecedents of innovation in industry. Innovation & Management Review.
Ranupandoyo, H., & Husnan, S. (2000). Factors Affecting the Job Performance of Employees at Work Place in the Higher Education Sector of China. International Journal of Scientific and Research Publications.
Ravindran, (. a. (2009). A Jordanian empirical study of the associations among transformational leadership, transactional leadership, knowledge sharing, job performance, and firm performance: A structural equation modelling approach. Journal of Management Development.
repository.ut.ac.id. (2020, March 17). Membangun Keunggulan Kompetitif melalui Inovasi dan . Retrieved from http://repository.ut.ac.id: http://repository.ut.ac.id/7036/1/fe2017-04-nenah.pdf
researchgate.net. (2014, January 13). Kepuasan Kerja Karyawan. Retrieved from www.researchgate.net: https://www.researchgate.net/publication/308779436_
Reychav & Weisberg. (2010). Moderating effects of guanxi and face on the relationship between psychological motivation and knowledge-sharing in China. Journal of Knowledge Management.
Robbins, S., & Judge, A. T. (2019). Management. In T. A. Stephen P. Robbin, Organizational Behavior. Pearson.
Salanova, &. L. (2012). What makes employees engaged with their work? The role of self- efficacy and employee’s perceptions of social context over time. Career Development International.
Salanova. (2016). What makes employees engaged with their work? The role of self-efficacy and employee’s perceptions of social context over time. Career Development International.
Seba et al. (2012). Mediating effects of perceived environment support and knowledge sharing between self-efficacy and job performance of SME employees, Industrial and Commercial training.
Shao, Z., Wang , T., & Feng , Y. (2015). Impact of organizational culture and computer self- efficacy on knowledge sharing. Industrial Management & Data Systems.
sis.binus.ac.id. (2020, march 17). Knowledge, Skill, dan Attitude Dalam Dunia
Spector. (1997). Employee satisfaction, intrapreneurship and firm growth: a model . Industrial Management & Data Systems.
Swanson. (2007). Mediating effects of perceived environment support and knowledge sharing between self-efficacy and job performance of SME employees. Industrial and Commercial training.
Tresi, D. G., & Mihelič , K. K. (2018). The roles of self-efficacy and leader–member exchange in the relationship between job crafting and work–self facilitation.
Van Beek, H. S., Taris,, & Schreurs. (2011). What makes employees engaged with their work? The role of self-efficacy and employee’s perceptions of social context over time. Career Development International.
Wang-Cowham. (2011). Knowledge sharing as an intervention for Gen Yemployees’ intention to stay. Industrial and Commercial training.
Weisberg, Y. A. (2018). Mediating effects of perceived environment support and knowledge sharing between self-efficacy and job performance of SME employees. Industrial and Commercial training.
Wiedenbeck. (2005). “Why not use it more?” Sources of self-efficacy in researchers’ use of social media for knowledge sharing. Journal of Documentation.
Wood and DeMenezes. (1998). Job characteristics, employee well-being, and job performance of public sector employees in Malaysia. International Journal of Public Sector Management.
Yaqin, M. A. (2019, Agustus 13). Analisis Rincian Tugas, Ksa, Dan Job Specification Pada Jabatan Pengolah Data Sistem Informasi dan Penata Dokumen Keuangan. Retrieved from www.researchgate.net: https://www.researchgate.net/publication/335272957
Zemsky, A. d. (2006). Competitive advantage, what does it really mean in the context of public higher education institutions? . International Journal of Educational Management.
Zemsky, A. d. (2006). Competitive advantage, what does it really mean in the context of public higher education institutions? . International Journal of Educational Management.