INVESTIGATION THE LEADERSHIP STYLE AND PERSONALITY TRAITS AFFECT WORK PERFORMANCE IN THE DIGITAL TRANSFORMATION ERA-TAKING TAIWAN LIFE INSURANCE COMPANY AS AN EXAMPLE
Article Sidebar
Read Counter : 8
Download : 20
Main Article Content
Abstract
Financial and insurance industry executives face the financial digital transformation environment and the emergence of new people in the post-zero (born after 2000) society. Will their mentality changes due to changes in their own personality traits and management experience in developing organizations and performance impact? The present study focuses on how the personality traits of financial and insurance industry executives and the leadership style they present in the face of environmental evolution affect individual and group performance. Through qualitative research methods, in-depth interviews, actual participation. The design was based on physical evidence, and the data was collected after one-on-one in-depth interviews with eight senior managers and personal observation. The research results and suggestions are helpful in terms of personality traits and leadership styles in the digital transformation environment, the homogeneity and differences in supervisor leadership styles in the digital transformation environment, and the asymmetry of resources and equipment and performance differences in the digital transformation of the financial and insurance industry caused by the urban-rural gap. In the life insurance industry, we promote business and develop organizations to achieve sustainable operations.
Article Details
This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.
This journal provides immediate open access to its content on the principle that making research freely available to the public supports a greater global exchange of knowledge.
IJAEB by Graduate Program of Universitas Tarumanagara is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.. Permissions beyond the scope of this license may be available at https://journal.untar.ac.id/index.php/ijaeb
References
Bargal, D., & Schmid, H. (1989). Organizational change and development in human service organizations: A prefatory essay. Administration in Social Work. 7(4), 1-13.
Bass, B. M. (1990). From transactional to transformational leadership: learning to share the vision. Organizational Dynamics. 18(3), 19-31.
Bass, B. M. (1998). Transformational Leadership: Industrial, Military, and Educational Impact. Mahwah, NJ: Lawrence Erlbaum Associates.
Bass, B. M. (Winter 1985). Leadership: good, better, best. Organizational Dynamics, 13(3), 26-40.
Bass, B. M., ＆ Avolio, B. J. (1994). Improving organizational effectiveness through transformational leadership. Sage.
Burns, J. M. (1978). Leadership: Transformational Leadership, Transactional Leadership. New York: Harper and Row.
Cathay Financial Holdings (2023). Insurance + technology, happiness is closer! Cathay Life won the IDC Digital Transformation Biggest Award, https://www.cathayholdings.com/holdings/information-centre/intro/latest-news/detail?news=19Rubdahw0OVPRlUfUIbAw
Cattell, R. B. (1943). The description of personality: basic trait resolved into clusters. Journal of Abnormal and Social Psychology, 38(4), 476-506.
Cobberland, (2008). The Influence of Project Manager's Leadership Behavior and Personality Traits on New Product Development Performance: A Case Study of a Technology Company (Unpublished Master's Thesis). Institute of Business Administration, National Cheng Kung University, Tainan.
Costa, P. T. Jr. & McCrae, R. R. (1992). An introduction of the five-factor model and its applications. Journal of Personality, 60(2), 175-215.
Costa, P. T. Jr. & McCrae, R. R. (1985). Personality and vocational interests in an adult sample. Journal of Applied Psychology, 69(3), 390-400.
Financial Historical Materials Gallery of the Financial Supervisory Commission (2023). History of financial business development insurance business, https://history.fsc.gov.tw/History?type=%E4%BF%9D%E9%9A%AA%E5%B1%80
Financial Historical Materials Gallery of the Financial Supervisory Commission. History of financial business development insurance business, https://history.fsc.gov.tw/History?type=%E4%BF%9D%E9%9A%AA%E5%B1%80
Financial Supervisory Commission Announcements, Information, Press Releases. The FSC announced the results of the 112-year fair treatment principle assessment. https://www.fsc.gov.tw/ch/home.jsp?id=2&parentpath=0&mcustomize=news_view.jsp&dataserno=202307180002&dtable=News
Hartel, F. Performance Management Where Is It Going, In Mitrani, A. Dalziel, M. & Fitt, D. eds. (1994). Competency Based Human Resource Management. London: Kogan Page.Steel, R.P., Turnover theory at the empirical interface: Problems of fit and function. Academy of management review, 2002. 27(3): 346-360.
Hong Junlong, (2002). Research on the Correlation between Human Resource Management System, Intellectual Capital and Organizational Performance (Unpublished Master's Thesis). Institute of Accounting, National Chung Cheng University, Chiayi.
Kaplan, R. S. and D. P. Norton. (1992), The balanced scorecard: Measures that drive performance. Harvard Business Review, 70(1), 71-79.
Kaplan, R. S., and D. P. Norton. (1996). The balanced scorecard: Translating strategy into action.1 edition. Boston, MA: Harvard Business Review Press.
Li, Yeh, C.-C., Yu, W.-Z., Xu, Z., Hong, R.-G., Shi, P., (2022). The effects of transformational leadership, transactional leadership, ethical climate and emotional intelligence on the job performance of real estate agents: trust managers as the mediating variables. Journal of Land Research in Taiwan, 25(1), 23-61.
Liu, X.-H., (2018). Application of autonomous driving and Internet of Vehicles in smart transportation systems (unpublished master's thesis). Master's Program, Department of Business Administration, Soochow University Business School, Taipei.
Marshall, C., & Rossman, G. B. Designing qualitative research. Newbury Park, CA: Sage. (1989).
Niu, W.-Y., (2021). Qualitative research methods and paper writing. Taipei: Shuangye Bookstore.
Patton, M. Q. (1987). How to Use Qualitative Methods in Evaluation, Newbury Park. CA: Sage.
Qiu, C.-T., (2001). Public Administration: A Handbook of Theory and Practice. Taipei: Yuan Zhao.
Rubin, H. J., & Rubin, I. S. (1995). Qualitative interviewing: The art of hearing data.Thousand Oaks, CA: Sage.
Song, M.-Y., (2021). A brief discussion on the leadership style and students' learning attitude of primary school teachers. Taiwan Education Review Monthly, 10(11), 105-110.
Storey, A. (2002). A. performance management in schools: could the balanced scorecard help? School Leadership & Management, 22(3), 321-338.
Sun B.-C. (2007). This paper analyzes the motivation problem in public sector performance management from the theoretical and practical levels. Personnel Monthly, 45(5), 31-44.
Wang, S.-H. (2023). Yiran Zhide – A Study on the Impact of Business Etiquette Knowledge Management on Organizational Performance (unpublished master's thesis). Master of Management Science, Department of Business Administration, School of Management, University of South China, Chiayi.
Wang, Y.-S. (2010). The Effect of Personality Traits and Work Motivation on Performance: Perceptual Organizational Support as a Moderating Variable (Unpublished Master's Thesis). Institute of Human Resource Management, National Central University, Taoyuan.
Xu, G-B. (2020). The development trend of international economy and trade in the era of the coronavirus. Cross-Strait Economic and Trade Monthly, 343, 4-7.
Yan, I.-G. & Chen, I.-A. (2021). The key role of leaders in promoting environmentally friendly farming – the case study of Wufeng District, Taichung City. Journal of Land Research in Taiwan, 24(2), 101-137.
Yin, R. K. (1982a). Conserving America’s neighborhoods. New York: Plenum.
Yukl, G. A. Leadership in Organization (2nded.). Englewood Cliffs, NJ: Prertice Hall. (1989).