THE INFLUENCE OF INFORMATION TECHNOLOGY, INFORMATION SYSTEM, AND INFORMATION MANAGEMENT CAPABILITY ON ORGANIZATIONAL PERFORMANCE OF PT. XYZ
Article Sidebar
Main Article Content
Abstract
One of the problems faced by the pharmaceutical company in Indonesia is how to improve organizational performance. This research seeks to analyze the influence of information technology, information systems, and information management capability on organizational performance by taking into account a pharmaceutical company PT XYZ. The source of data was obtained from questionnaires. The total number of respondents sampled by non-probability sampling method was 135 respondents as Area Managers spread throughout Indonesia. The method to analyze the data was by employing Partial Least Square-Structural Equation Modeling (PLS-SEM). The results show that information technology, information systems, and information management capability have a positive and significant influence on the organizational performance of PT XYZ. These suggest that PT XYZ needs to give attention on how using an integrated information system which supported by information technology, and equipped with good data or information management capabilities to improve its organizational performance. This can be done by easing access, presenting data that summarizes all information correctly, and correcting the format to assist decision-making as well as management's commitment to continuing to develop information systems to improve the organizational performance of PT. XYZ.
Article Details
This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.
This journal provides immediate open access to its content on the principle that making research freely available to the public supports a greater global exchange of knowledge.
IJAEB by Graduate Program of Universitas Tarumanagara is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.. Permissions beyond the scope of this license may be available at https://journal.untar.ac.id/index.php/ijaeb
References
Adedeji, A. N. et al. (2017). Testing validity of observed indicators of local content policy in Nigeria: Evidence from four-factor measurement model.
Akram, M.S. et al. (2018). Organizational Performance and Sustainability: Exploring the Roles of IT Capabilities and Knowledge Management Capabilities. Sustainability 2018, 10(10), 3816. https://doi.org/10.3390/su10103816
Ayinaddis, S. G. (2023). The effect of innovation orientation on firm performance: evidence from micro and small manufacturing firms in selected towns of Awi Zone, Ethiopia. Journal of Innovation and Entrepreneurship (2023) 12:26. https://doi.org/10.1186/s13731-023-00290-3
Coeurderoy, R. et al. (2014). Explaining factors affecting technological change adoption: A survival analysis of an information system implementation. Management Decision Vol. 52 No. 6, 2014 pp. 1082-1100. http://dx.doi.org/10.1108/MD-10-2013-0540
Dalle, J. et al. (2020). Moderating Role of IT Adoption and Mechanism of Dynamic Capabilities on Indonesian Pharmaceutical Firms Performance. Sys Rev Pharm 2020;11(9):982-992. http://dx.doi.org/10.31838/srp.2020.9.142
Devece, C. et al. (2016). Effect of information management capability on organizational performance. Serv Bus 11, 563–580 (2017). https://doi.org/10.1007/s11628-016-0320-7
Effendy, J. A., & Sutanto, V. (2021). Pengaruh Lingkungan Kewirausahaan terhadap Kinerja Organisasi dengan Intrapreneurial Competency sebagai Variabel Mediasi pada Student Union Universitas Ciputra. Jurnal Manajemen Bisnis Dan Kewirausahaan, 5(3), 330–335. https://doi.org/10.24912/jmbk.v5i3.10305
Erliana, E., & Tjokrosaputro, M. (2023). Faktor-faktor yang memengaruhi intensi Generasi Z untuk berinvestasi saham. Jurnal Manajemen Bisnis Dan Kewirausahaan, 7(6), 1254–1267. https://doi.org/10.24912/jmbk.v7i6.27258
Fatafta, L. W. et al. (2019). The Effect of Information Technology on Organizational Performance: The Mediating Role of Quality Management Capabilities. Journal of Social Sciences (COES&RJ-JSS), 8(3), pp.456-480. http://dx.doi.org/10.25255/jss.2019.8.3.456.480
Hailu, T. (2014). The Impact of Information System (IS) on Organziational Performace: With Special Refernce to Ethio-Telecom Southern Region, Hawassa. European Journal of Business and Management Vol.6, No.37. https://www.iiste.org/Journals/index.php/EJBM/article/view/18726
Hair, J. F. et al. (2020). Assessing measurement model quality in PLS-SEM using confirmatory composite analysis. Journal of Business Research 109(5–6):101-110. http://dx.doi.org/10.1016/j.jbusres.2019.11.069
Hammann, M. P. & Schiemann, F. (2021). Organizational performance as a set of four dimensions: An empirical analysis. Journal of Business Research Vol. 127, April 2021, pages 45-65. https://doi.org/10.1016/j.jbusres.2021.01.012
Huang, K. et al. (2015). Innovation and technology creation effects on organizational performance. Journal of Business Research (2015). http://dx.doi.org/10.1016/j.jbusres.2015.12.028
IQVIA. (2023). Indonesia Pharmaceutical Executive Q2 2023.
Kusuma, K. A. J., & MZ, E. S. (2021). Orientasi Strategi yang Mempengaruhi Kinerja Organisasi Usaha Kecil Menengah di Jakarta. Jurnal Manajemen Bisnis Dan Kewirausahaan, 5(5), 470–475. https://doi.org/10.24912/jmbk.v5i5.13287Maiga, A. S.,
Malaquias, R. F. et al. (2016). Effects of information technology on corporate social responsibility: Empirical evidence from an emerging economy. Computers in Human Behavior 59 (2016) 195-201. http://dx.doi.org/10.1016/j.chb.2016.02.009
Matzler, K. et al. (2013). Corporate culture as an antecedent of successful exploration and exploitation. International Journal of Innovation Management Vol. 17, No. 5 (October 2013) 1350025 (23 pages). http://dx.doi.org/10.1142/S1363919613500254
Melville, N. et al. (2004). Review: Information Technology and Organizational Performance: An Integrative Model of IT Business Value. MIS Quarterly Vol. 28 No. 2, pp. 283-322/June 2004. https://doi.org/10.2307/25148636
Mithas, S. et al. (2017). How Information Management Capability Influences Firm Performance. MIS Quarterly Vol. 35 No. 1 pp. 237. http://dx.doi.org/10.2307/23043496
Navimipour, J. N. et al. (2018). A model for examining the role of effective factors on the performance of T organizations. Technology in Society 55 (2018) 166–174. https://doi.org/10.1016/j.techsoc.2018.06.003
Oyewobi, et al. (2016). Relationship between competitive strategy and construction organisation performance: the moderating role of organisational characteristics", Management Decision, Vol. 54 Iss 9 pp. -. http://dx.doi.org/10.1108/MD-01-2016-0040
Ravichandran, T. & Lertwongsatien, C. (2014). Effect of Information Systems Resources and Capabilities on Firm Performance: A Resource-Based Perspective. Journal of Management Information Systems / Spring 2005, Vol. 21, No. 4, pp. 237–276. http://dx.doi.org/10.1080/07421222.2005.11045820
Razali, N. N. et al. (2021). Green value and sustainable transportation engagement: The mediating role of attitude. Management Science Letters 11 (2021) 547–554. http://dx.doi.org/10.5267/j.msl.2020.9.012
Rawung, D. T. (2020). Bahan Ajar Diklat Statistik Ahli BPS Angkatan XXI Metode Penarikan Sampel. Pusat Pendidikan dan Pelatihan Badan Pusat Statistik RI.
Rivard, S. et al. (2006). Resource-based view and competitive strategy: An integrated model of the contribution of information technology to firm performance. Journal of Strategic Information Systems 15 (2006) 29–50. https://doi.org/10.1016/j.jsis.2005.06.003
Wiederhold, G. (1995). Mediation in information system. ACM Computmg Surveys, VoI 27, No 2, June 1995. https://doi.org/10.1145/210376.210390