PERLINDUNGAN KONSUMEN MENGENAI PERTANGGUNGJAWABAN TAGIHAN PEMBAYARAN PENJUMPERAN LISTRIK

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Bondan Cahyadi
Ariawan Gunadi

Abstract

Consumer protection according to the Consumer Protection Act itself is all ef orts to ensure legal
certainty for consumers, consumer protection is certainly made to eliminate the gap between business
actors and consumers, where business actors are certainly more dominant than consumers. Therefore,
this research was conducted to eliminate the gap between business actors and consumers. There are so
many business actors who do not follow the Consumer Protection Act to get more benefits for them.
For example, there are consumers who have to pay fines that they have never done before but are still
forced to pay the fines. How is the legal protection? Therefore, this research is intended so that in the
future there will be no more incidents like this where consumers are very disadvantaged because of
actions taken by business actors. Thus, the Consumer Protection Law must be implemented very well
so that Business Actors do not act arbitrarily to Consumers.

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References

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