GIRSANG, Chyntia Novy; KARTIKAWANGI, Dorien. Two-Way Symmetrical Communication Pattern: Company Strategy to Build Engagement Through Social Media. Jurnal Komunikasi, [S. l.], v. 13, n. 2, p. 271–286, 2021. DOI: 10.24912/jk.v13i2.11191. Disponível em: https://journal.untar.ac.id/index.php/komunikasi/article/view/11191. Acesso em: 4 may. 2025.