Pengukuran Destination Awareness Wisatawan Domestik pada Candi Muaro Jambi

Main Article Content

Hetty Karunia Tunjungsari
Frangky Selamat
Chairy Chairy

Abstract

This research focuses on measuring the destination awareness of domestic tourists in a number of tourist destinations in Indonesia. Questionnaire-based survey was conducted by researchers to find out how domestic tourists' destination awareness of tourist destinations: Borobudur, Monas, Ulundanu Temple, Tana Toraja, and Muaro Jambi Temple. The main purpose of this destination awareness measurement is to confirm presupposition that in general there are still very limited domestic tourists who are aware of Muaro Jambi Temple as one of tourist’s destination in Indonesia. Research hypothesis is proposed with the allegation that there are differences in the destination awareness of domestic tourists towards the tourist destinations of Borobudur, Monas, Ulundanu Temple, Tana Toraja, and Muaro Jambi Temples. Muaro Jambi Temple is suspected to have the lowest level of awareness compared to other tourist destinations. The hypothesis in this study is supported by data, the level of awareness of domestic tourists over Muaro Jambi Temple is lower than the level of awareness of the Borobudur, Monas, Ulundanu Temples, and Tana Toraja. Theoretically the results of this study bring scientific contributions related to the field of destination marketing, specifically related to the destination awareness of a domestic tourist destination. Practically, the results of this study can become the basis for establishing destination marketing policies aimed at increasing domestic tourist awareness of various tourist destination in Indonesia.

 

Penelitian ini berfokus pada pengukuran destination awareness wisatawan domestik sejumlah destinasi wisata di Indonesia. Survei berbasis kuesioner dilakukan oleh peneliti untuk mengetahui bagaimana destination awareness wisatawan domestik terhadap destinasi wisata Candi Borobudur, Monas, Pura Ulundanu, Tana Toraja, dan Candi Muaro Jambi. Tujuan utama pengukuran destination awareness ini adalah untuk mendapatkan dukungan terhadap dugaan peneliti bahwa secara umum wisatawan domestik yang mengenal Candi Muaro Jambi sebagai pilihan destinasi wisata di Indonesia masih sangat terbatas. Hipotesis dalam penelitian ini diajukan dengan dugaan bahwa terdapat perbedaan destination awareness wisatawan domestik terhadap destinasi wisata Candi Borobudur, Monas, Pura Ulundanu, Tana Toraja, dan Candi Muaro Jambi. Candi Muaro Jambi diduga memiliki tingkat awareness yang paling rendah dibandingkan dengan destinasi wisata lain yang diteliti. Hipotesis dalam penelitian ini didukung oleh data, tingkat awareness wisatawan domestik atas Candi Muaro Jambi lebih rendah dibandingkan dengan tingkat awareness atas Candi Borobudur, Monas, Pura Ulundanu, dan Tana Toraja. Secara teoretis, hasil penelitian ini memberikan kontribusi ilmiah terkait dengan bidang pemasaran destinasi, khususnya terkait dengan destination awareness suatu destinasi wisata domestik. Secara praktis, hasil penelitian ini dapat menjadi dasar pembentukan kebijakan pemasaran destinasi yang bertujuan untuk meningkatkan awareness wisatawan domestik terhadap berbagai destinasi wisata yang ada di Indonesia.

Article Details

How to Cite
Tunjungsari, H. K., Selamat, F., & Chairy, C. (2019). Pengukuran Destination Awareness Wisatawan Domestik pada Candi Muaro Jambi. Jurnal Komunikasi, 11(2), 233–247. https://doi.org/10.24912/jk.v11i2.5796
Section
Articles

References

Aaker, .D.A. (1996). Managing Brand Equity Capitalizing on The Value of A Brand Name. New York: The Free Press.

Ashworth, G.J. & Kavaratzis, Mihalis. (2009). Beyond the Logo: Brand Management for Cities. The Journal of Brand Management, 16 (8), 520-53.

Balakrishnan, M. (2009). Strategic branding of destinations: a framework. European Journal of Marketing, 43 (5/6), 611-629.

Baloglu, S., & McCleary, K. W. (1999). A model of destination image formation. Annals of tourism research, 26 (4), 868-897.

Blain, C., Levy, S. E., & Ritchie, J. R. B. (2005). Destination Branding: Insights and Practices from Destination Management Organizations. Journal of Travel Research, 43 (4), 328–338. https://doi.org/10.1177/0047287505274646.

Braun, E., & Zenker, S. (2010). Towards an integrated approach for place brand management. Proceeding of 50th Congress of the European Regional Science Association: "Sustainable Regional Growth and Development in the Creative Knowledge Economy", 19-23 August 2010, Jönköping, Sweden.

Caldwell, N., & Freire, J. R. (2004). The differences between branding a country, a region and a city: Applying the Brand Box Model. Journal of brand management, 12 (1), 50-61.

Chan, C.S. & Marafa, L. (2013). A review of place branding methodologies in the new millennium. Place Branding and Public Diplomacy, 9 (4), 236-253.

Cidrais, Á. (2006). Marketing Territorial dos territórios inteligentes: instrumentos para uma nova visão. Revista Portuguesa de Marketing, 19, 23-34.

Crompton, J. L. (1979). Motivations for pleasure vacation. Annals of tourism research, 6 (4), 408-424.

Dobni, D., & Zinkhan, G. M. (1990). In search of brand image: A foundation analysis. ACR North American Advances.

Dick, A. S., & Basu, K. (1994). Customer loyalty: toward an integratedconceptual framework. Journal of the Academy of MarketingScience, 22 (2), 99–113.

Fakeye, P. C., & Crompton, J. L. (1991). Image differences between prospective, first-time, and repeat visitors to the Lower Rio Grande Valley. Journal of travel research, 30 (2), 10-16.

Ferns, B.H., & Walls, A. (2012) Enduring travel involvement, destination brand equity, and travelers’ visit intentions: A structural model analysis. Journal of Destination Marketing & Management, 1 (1-2), 27-35.

Gartner, W. C. (1989). Tourism Image: attribute measurement of state tourism products using multidimensional scaling techniques. Journal of Travel Research, 28 (2), 16-20.

Giovanardi, M. (2012) Haft and sord factors in place branding: Between functionalism and representationalism. Place Branding and Public Diplomacy, 8 (1), 30-45.

Govers, R. and Go, F. (2009) Place Branding: Glocal, Virtual and Physical Identities, Constructed, Imagined and Experienced. Basingstoke, UK: Palgrave Macmillan.

Hankinson, G. (2010).Place branding research: A cross-disciplinary agenda and the views of practitioners. Place Branding and Public Diplomacy, 6 (4), 300-315.

Hosany, S., & Prayag, G. (2013). Patterns of tourists' emotional responses, satisfaction, and intention to recommend. Journal of Business Research, 66 (6), 730-737.

Houghton, J.P. & Stevens, A. (2011) City Branding and Stakeholder Engagement, 45-53, in Dinnie, K. (2011). City Branding: Theory and Cases. Palgrave Macmillan, London.

Jenkins, O.H. (1999). Understanding and Measuring Tourist Destination Images. International Journal of Tourism Research, Vol. 1, p. 1-15.

Jensen, S. & Svendsen, G.T. (2015). Social Trust, Safety and the Choice of Tourist Destination. Business and Management Horizons, 4 (1), 1-9.

Kavaratzis, M., & Ashworth, G. (2010). Place branding: where do we stand? In Ashworth, G. & M. Kavaratzis, M. (Eds). Towards Effective Place Brand Management: Branding European Cities and Regions, (pp. 1-14). Cheltenham: Edward Elgar Publishing.

Kementerian Parekraf. Buku I RPJMN 2015-2019.

Klijn, E.H. (2012). Public Management and Governance: a comparison of two paradigms to deal with modern complex problems in D. Levi Faur (ed) The handbook of governance. Oxford: Oxford University Press: 201-214.

Költringer, C., & Dickinger, A. (2015). Analyzing destination branding and image from online sources: A web content mining approach. Journal of Business Research, 68 (9), 1836-1843.

Lin, C. H., Morais, D. B., Kerstetter, D. L., & Hou, J. S. (2007). Examining the role of cognitive and affective image in predicting choice across natural, developed, and theme-park destinations. Journal of Travel Research, 46 (2), 183-194.

Lindstedt, J. (2011). Place, identity and the socially responsible construction of place brands. Place Branding and Public Diplomacy, 7 (1), 42-49.

Milman, A., & Pizam, A. (1995). The role of awareness and familiarity with a destination: The central Florida case. Journal of travel research, 33 (3), 21-27.

Min, K. S., Martin, D., & Jung, J. M. (2013). Designing advertising campaigns for destinations with mixed images: Using visitor campaign goal messages to motivate visitors. Journal of Business Research, 66 (6), 759-764.

Pike, S., & Ryan, C. (2004). Destination positioning analysis through a comparison of cognitive, affective, and conative perceptions. Journal of travel research, 42 (4), 333-342.

Oxenfeldt, A. (1974). Developing a favorable price?quality image. Journal of Retailing, 50 (1), 8?14.

Rainisto, S.K. (2003). Success factors of place marketing: A study of place marketing practices in Northern Europe and the United States. Doctoral Disstertation, Helsinki University of Technology, Institute of Strategy and International Business.

Rositter, J. R. (2014). ‘Branding’explained: Defining and measuring brand awareness and brand attitude. Journal of Brand Management, 21 (7-8), 533-540.

Saraniemi, S., & Kylänen, M. (2011). Problematizing the concept of tourism destination: An analysis of different theoretical approaches. Journal of travel research, 50 (2), 133-143.

Schroeder, J.E. (2005) .The Artist and the Brand. European Journal of Marketing, 39 (11) 1291–1305.

Tasci, A. D., & Gartner, W. C. (2007). Destination image and its functional relationships. Journal of travel research, 45 (4), 413-425.

Tsaur, S.H., Yen, C.H., & Yan, Y.T. (2016). Destination brand identity: scale development and validation. Asia Pacific Journal of Tourism Research, 21 (12), 1310-1323 ref.76.

Timothy, D. J., & Nyaupane, G. P. (Eds.). (2009). Cultural heritage and tourism in the developing world: A regional perspective. Routledge.

Trueman, M. & Cornelius, N. (2006). Hanging Baskets or Basket Cases? Managing the Complexity of City Brands and Regeneration. Working Paper Series Bradford University School of Management, No 06/13,

Wang, Y & Pizam, A. (2011). Destination Marketing and Management: Theories and Applications. CABI.

Williams, P. W., Gill, A. M., & Chura, N. (2004). Branding mountain destinations: The battle for “placefulness”. Tourism review, 59(1), 6-15.

Woodside, A. G., & Lysonski, S. (1989). A general model of traveler destination choice. Journal of travel Research, 27 (4), 8-14.

Zeugner-Roth, K. P., Žabkar, V., & Diamantopoulos, A. (2015). Consumer ethnocentrism, national identity, and consumer cosmopolitanism as drivers of consumer behavior: A social identity theory perspective. Journal of international marketing, 23 (2), 25-54.