Pengujian neuroticism sebagai moderator pada hubungan antara sensitivitas atasan dengan perilaku kerja kontraproduktif bawahan (studi kasus di PT XYZ)

Main Article Content

Tri Hartati

Abstract

Penelitian ini bertujuan untuk mengetahui peran neuroticism sebagai moderator pada hubungan antara sensitivitas atasan dengan perilaku kerja kontraproduktif-organisasi. Karyawan menunjukkan perilaku kerja kontraproduktif yang tinggi, indikatornya adalah datang terlambat, menggunakan waktu kerja untuk kepentingan pribadi, memperpanjang waktu istirahat melebihi yang ditentukan. Perilaku kerja kontraproduktif merupakan perilaku sukarela yang melanggar norma/aturan organisasi atau aturan anggota-anggotanya, atau keduanya. Sensitivitas atasan yaitu perilaku memahami, perasaan tulus, dan kesiapan menolong yang ditunjukan oleh atasan kepada bawahannya. Neuroticism yaitu suatu kecemasan, tidak aman, kesadaran diri, dan temperamental, dengan dasar perilaku seperti cemas, gelisah, dan ketakutan yang tidak rasional. Sampel dalam penelitian ini sebanyak 123 partisipan. Tehnik pengambilan sampel dengan menggunakan simple random sampling. Metode yang digunakan untuk analis data yaitu descriptive statistic untuk mengetahui gambaran masing-masing variabel, parametrik pearson untuk menguji matriks korelasi, serta Moderated Regression Analysis (MRA) untuk menguji peran neuroticism sebagai moderator. Hasil pada penelitian ini adalah neuroticism belum terbukti dapat berperan sebagai moderator dalam hubungan antara sensitivitas atasan dengan perilaku kerja kontraproduktif.

 

Kata kunci: Perilaku kerja kontraproduktif, sensitivitas atasan, neuroticism


This study aims to determine the role of neuroticism as a moderator in the relationship between the sensitivity of the superiors and counterproductive-organizational work behavior. Employees exhibiting highly counterproductive work behavior, where the indicators include arriving late, using work time for personal gain, extending breaks over specified time period. Counterproductive work behavior is a voluntary behavior that violates organizational norms / rules or the rules of its members, or both. The sensitivity of the superiors includes understanding behavior, sincere feelings, and readiness to help shown by superiors to subordinates. Neuroticism is an anxiety, insecurity, self-awareness, and temperamental, with basic behaviors such as anxious, restless, and irrational fear. The sample in this study are 123 participants. Sampling techniques used is simple random sampling. The method used for data analysis is descriptive statistics to describe each variable, Pearson parametric to test the correlation matrix, and Moderated Regression Analysis (MRA) to test the role of neuroticism as a moderator. The result of this study is that neuroticism has not been proven to be able to act as a moderator in the relationship between the sensitivity of superiors and counterproductive work behavior.Keywords: counterproductive work behavior, sensitivity of the superiors, neuroticism


Article Details

Section
Articles

References

Bennett, R. J., & Robinson, S. L. (2000). Development of a measure of workplace deviance. Journal of Applied Psychology, 85(3), 349-360. doi: 10.I037//0021-9010.85.3.349

Cattell, R., Eysenck, H., & other trait (2005). The trait approach: The genetics of personality. In Schultz, D. P. & Schultz, S. E. Theories of personality (eight edition) (pp.249-304). Belmont, CA, USA: Thomson Wadsworth.

ChenLim, L., Yin-Fah, C., Benjamin, & Jin Teh, C. (2016). The influence of personality traits on volunteers’ workplace deviance. The European Proceedings of Social and Behavioural Science (EpSBS) eISSN: 2357-1330. http://dx.doi.org/10.15405/epsbs.2016.08.06

Chullen, C. L., Dunford, B. B., Angermeier, I., Boss, R. W., & Boss, A. D. (2010). Minimizing deviant behavior in healthcare organizations: The effects of supportive leadership and job design. Journal of Healthcare Management, 55(6), 381-397. ISSN: 1096-9012

Costa, P. T., & McCrae, R. R. (1992). Revised NEO Personality Inventory (NEO-PI-R) and NEO Five-Factor Inventory (NEO-FFI) professional manual. Odessa, FL: Psychological Assessment Resources

Demerouti, E., Bakker, A. B., Halbesleben, J. R. B. (2015). Productive and counterproductive job crafting: A daily diary study. Journal of Occupational Health, 20(4), pp.457–469. http://dx.doi.org/10.1037/a0039002

Dunlop, P. D., & Lee, K. (2004). Workplace deviance, organizational citizenship behavior, and business unit performance: The bad apples do spoil the whole barrel. Journal of Organizational Behavior, 25(1), 67-80. doi: 10.1002/job.243

Epitropaki, O., & Martin, R. (2005). From ideal to real: A longitudinal study of the role of implicit leadership theories on leader–member exchanges and employee outcomes. Journal of Applied Psychology, 90(4), 659–676. doi: 10.1037/0021-9010.90.4.659

Fida, R., Paciello, M., Tramontano, C., Fontaine, R. G., Barbaranelli, C., & Farnese, M. L. (2016). An integrative approach to understanding counterproductive work behavior: The roles of stressors, negative emotions, and moral disengagement. Journal of Business Ethics, 130(1), 131- 144. ISSN Print: 0167-4544, Online: 1573-0697, doi: 10.1007/s10551-014-2209-5

Golparvar, M., Dehghan, S., & Mehdad, A. (2014). Relationship between emotional exhaustion and deviant behaviors: Moderating role of big five personality traits. International Journal of Scientific Research in Knowledge, 2(6), 285-296. ISSN: 2322-4541. http://dx.doi.org/10.12983/ijsrk-2014-p0285-0296

Judge, T. A., Locke, E. A., Durham, C. C., & Kluger, A. N. (1998). Dispositional effects on job and life satisfaction: The role of core evaluations. Journal of Applied Psychology, 83(1), 17–34

Kozako, I. N. A. M. F., Safin, S. Z., & Rahim, A. R. A. (2013). The relationship of big five personality traits on counterproductive work behaviour among hotel employees: An exploratory study. International Conference on Economics and Business Research (ICEBR), Procedia Economics and Finance 7, 181 – 187.

McCrae, R. R. & Costa, P. T. Jr. (1987). Validation of the five-factor model of personality across instruments and observers. Journal of Personality and Social Psychology, 52(1), 81-90.

Mount, M., Ilies, R., Johnson, E. (2006). Relationship of personality traits and counterproductive work behaviors: The mediating effects of job satisfaction. Personnel Psychology, 59, 591–622. Offermann, L. R., Kennedy Jr., J. K., & Wirtz, P. W. (1994). Implicit leadership theories: Content,

structure, and generalizability. Leadership Quarterly, S(l), 43-58. JAI Press Inc. ISSN: 1048-

Ozbag, G. K. (2016). The role of personality in leadership: Five factor personality traits and ethical

leadership. Procedia - Social and Behavioral Sciences, 235, 235-242, doi:

1016/j.sbspro.2016.11.019

Pecker, G. & Fine, S. (2015). Using exit surveys to assess counterproductive work behaviors: A case

study. Psychological Reports: Employment Psychology & Marketing, 116(1), 89-96. doi:

2466/01.PR0.116k16w4. ISSN: 0033-2941

Robinson, S. L., & Bennett, R. J. (1995). A typology of deviant workplace behaviors: A

multidimensional scaling study. Academy of Management Jurnal, 38(2), 555-572.

Rupprecht, E. A., Kueny, C. R., Shoss, M. K., & Metzger, A. J. (2016). Getting what you want: How fit between desired and received leader sensitivity influences emotion and counterproductive

work behavior. Journal of Occupational Health Psychology, 21(4), 443–454.

http://dx.doi.org/10.1037/a0040074

Sackett, P. R., & DeVore, C. J. (2005). Counterproductive behaviors at work. In Anderson, N., Ones, D. S., Sinangil, H. K., Viswesvaran, C (Eds.), Handbook of industrial, work and organizational psychology (Volume 1 Personnel psychology) (pp. 145-164). Great Britain, London: Sage Publications.

Schultz, D. P. & Schultz, S. E. (2005). Theories of personality (eight edition). Belmont, CA, USA: Thomson Wadsworth.

Spector, P. E., Fox, S., Penney, L. M., Bruursema, K., Goh, A., & Kessler, S. (2006). The dimensionality of counterproductivity: Are all counterproductive behaviors created equal? Journal of Vocational Behavior 68, 446–460. doi:10.1016/j.jvb.2005.10.005

Sulea, C., Fine, S., Fischmann, G., Sava, F. A., & Dumitru, C. (2013). Abusive supervision and counterproductive work behaviors: The moderating effects of personality. Journal of Personnel Psychology, 12(4), 196–200, doi:10.1027/1866-5888/a000097.

Teferi, T. B. (2004). The application of the NEO-PI-R in the Eritrean context. A dissertation submitted to the Faculty of Humanities, University of the Witwatersrand, Johannesburg, in fulfillment of the requirements for the Degree of Master of Arts (Psychology).