Chairy VW dan. Pengaruh Service Environment, Customer Knowledge, Dan Customer Relation Management Terhadap Service Quality Dan Dampaknya Terhadap Brand Equity. J. Manaj. Bisnis dan Kewirausahaan [Internet]. 2019 Aug. 6 [cited 2024 May 10];3(2). Available from: https://journal.untar.ac.id/index.php/jmbk/article/view/4963