Kristanti, Maria Mia, Monica Adjeng Erwita, dan Hansel Kurniawan. 2023. “Pengaruh Digital Marketing Dan E-Service Quality Terhadap Purchase Intention Melalui Customer Relationship Management Blibli Di Surabaya”. Jurnal Manajemen Bisnis Dan Kewirausahaan 7 (5). Jakarta, Indonesia:1180-93. https://doi.org/10.24912/jmbk.v7i5.23900.