TANURAHARDJA, A. M.; COKKI, C. Faktor-faktor yang memengaruhi customer loyalty Shopee. Jurnal Manajemen Bisnis dan Kewirausahaan, Jakarta, Indonesia, v. 7, n. 5, p. 970–980, 2023. DOI: 10.24912/jmbk.v7i5.26499. Disponível em: https://journal.untar.ac.id/index.php/jmbk/article/view/26499. Acesso em: 10 may. 2024.