NESELIA, M.; LOISA, R. Pengaruh Brand Image, Physical Environment, dan Customer Engagement terhadap Loyalitas Nasabah. Jurnal Manajemen Bisnis dan Kewirausahaan, Jakarta, Indonesia, v. 6, n. 2, p. 119–124, 2022. DOI: 10.24912/jmbk.v6i2.17806. Disponível em: https://journal.untar.ac.id/index.php/jmbk/article/view/17806. Acesso em: 5 may. 2024.