NOVIANTY, Vania. Analisis Pengaruh Faktor –Faktor Total Quality Management (Tqm) Terhadap Kinerja Perusahaan Pt Xyz. Jurnal Manajemen Bisnis dan Kewirausahaan, Jakarta, Indonesia, v. 3, n. 3, 2019. DOI: 10.24912/jmbk.v3i3.4977. Disponível em: https://journal.untar.ac.id/index.php/jmbk/article/view/4977. Acesso em: 15 feb. 2025.