NATAWIJAYA, Shelly Agustina; KENI. Pengaruh Customer Perceived Value , Service Quality, Dan Physical Environment Terhadap Kepuasan Dan Kesetiaan Pelanggan. Jurnal Manajemen Bisnis dan Kewirausahaan, Jakarta, Indonesia, v. 2, n. 2, 2022. DOI: 10.24912/jmbk.v2i2.4831. Disponível em: https://journal.untar.ac.id/index.php/jmbk/article/view/4831. Acesso em: 15 feb. 2025.