SARI, Ovi Hamidah. Influence Of Marketing Mix And Customer Relationship Management On Customer Loyalty In Pt. Abc In Jakarta. Jurnal Manajemen Bisnis dan Kewirausahaan, Jakarta, Indonesia, v. 1, n. 2, 2017. DOI: 10.24912/jmbk.v1i2.4793. Disponível em: https://journal.untar.ac.id/index.php/jmbk/article/view/4793. Acesso em: 15 feb. 2025.