Kristanti, M. M., Erwita, M. A., & Kurniawan, H. (2023). Pengaruh digital marketing dan e-service quality terhadap purchase intention melalui customer relationship management Blibli di Surabaya. Jurnal Manajemen Bisnis Dan Kewirausahaan, 7(5), 1180–1193. https://doi.org/10.24912/jmbk.v7i5.23900